PetLab Reviews

Name: PetLab
Address: 2/1 Janice Avenue, Cheltenham, Victoria
Rating: 4.79

4.8 Rating 2,681 Reviews

95 %

of reviewers recommend PetLab

4.8

Based on 2,681 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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290

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This product has stopped my puppy from going to the toilet in the same spot right by my bedroom door. The smell is fantastic no more pee smell. Thank you so much”

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Posted 7 months ago

“I was a bit sceptical about PetLab in the begining but now I'm a convert, This is the Best Product I have ever used. All smells are gone and I use it all over the house. The laundry doesn't even have the " wet smell " which I couldn't I started with little products and now I have the full range....Thank you”

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Posted 7 months ago

“Love this product! I purchased the washing liquid and the concentrate and they work brilliantly. This product removes the stains and odour, not mask it. I’ll definitely be purchasing PetLab again”

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Posted 7 months ago

“This really works! I love the laundry liquid and the urine enzyme odour and stain is a must have 👌”

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Posted 7 months ago

“I have bought the pet mats, and even though they are expensive, they feel really good quality; it has yet to rain, so that will be the proof of what comes in off the dog's paws. We bought the XL, and the L is now bringing on the rain.”

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Posted 7 months ago

“Best cleaning products I have used! Very pleasant smelling and totally gets rid of pet smells, so happy with this product!”

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Posted 7 months ago

“Have been using Petlab products for 5 years and they are the only ones that actually do work. Highly recommend”

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Posted 7 months ago

“I have both the carpet cleaner and the laundry liquid and they are fantastic. I even add a couple of caps of the carpet cleaner in my mop bucket! I have had comments from clients that they are amazed how with 10 pups and 3 dogs in the house, there is no doggy smell. I would highly recommend PetLab products to everyone, especially home breeders as my house has never smelt better. Anita”

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Posted 7 months ago

“Here's a breakthrough! Forget other carpet shapoos and use Petlab in the carpet cleaner. Every carpet and floor rug in the house. Absolute magic!”

PetLab 5 star review on 17th September 2024

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Posted 7 months ago

“Pet lab has been amazing. I have a little rescue dog that struggles with always getting outside to wee and nothing has neutralised the smell she leaves behind like Petlab. Together with the Petlab disinfectant cleaning up after her is easier.”

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Posted 7 months ago

“I couldn't be happier with the PetLab product for artificial turf. It started working almost immediately, completely eliminating all unpleasant odours. My dog continues to use the grass without any issues. The product arrived quickly and the communication was on point. Highly recommend!”

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Posted 7 months ago

“I have seen this online so i have got it for if I need it for my dogs litter mess.”

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Posted 7 months ago

“I recently received my 1st order from petlab. I live in a unit so I have a fake grass puppy toilet on the balcony and it didn't matter what I washed it with it always had an unpleasant smell. Now that I have petlab products: I gave the fake grass mat a good wash with a sponge and tap water just using the shower hose, I towel dried it using a microfibre cloth, then sprayed it liberally with the E.N. zyme stain and odour remover and left it to dry naturally (about 5 hours on a nice warm day) and finally a spray with healthy habitat pet-safe disinfectant cleaner and leave that to dry naturally (another hour or so). NO MORE SMELLY GRASS MAT! It really works - so glad I decided to try it.”

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Posted 7 months ago

“I have a puppy and regularly look after another one in my apartment. The pet lab enzyme solution is a life saver. My place never has that urine smell that can come with puppy toilet training.”

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Posted 8 months ago

“Love Love Love these products! The smell of the Enzyme solution is amazing and my home no longer has that doggo smell about it! Thank you. Make sure you give it a try yourself - you won't be disappointed!”

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Posted 8 months ago

“Best Pet cleaning product I have used”

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Posted 8 months ago

“Great product!”

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Posted 8 months ago

“Hi Ty... First devastating news was our very spoilt cat Josie was diagnosed with hyperthyroidism, then because we had to sedate her for a trip to the vets, she was so sleepy she did a massive wee on our lounge. I tried in vain to get rid of the smell BUT then I read online about PETLAB products and do you know what, after using the product all traces and the smell have completely gone. I am soooo happy. Thankyou Ty and family for this fabulous product Robyn”

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Posted 8 months ago

“Love, love, love our PetLab dog mat. Our Groodle was feeling insecure in the car but now he has his mat in there, he is totally relaxed. And our car is clean. Great customer service, great product.”

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Posted 8 months ago

“Purchased this after reading online reviews. Two dogs in unit living can be difficult at the best of times and the odd mistake is inevitable. I washed the floors and cleaned the carpet with the disinfectant solution and the dirt that was lifted was amazing. Worked wonder on the muscle mat. Floors smelled amazing after looked. Thanks and will be regular customer.”

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Posted 8 months ago

PetLab is rated 4.8 based on 2,681 reviews