PetLab Reviews

Name: PetLab
Address: 2/1 Janice Avenue, Cheltenham, Victoria
Rating: 4.79

4.8 Rating 2,686 Reviews

95 %

of reviewers recommend PetLab

4.8

Based on 2,686 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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290

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing products! We recently adopted a Golden Labrador puppy. She was really good with her toilet training and then went backwards. 😕 I bought the PetLab bundle pack, and we haven't had a toileting accident since. We purchased a cheap upholstery cleaning machine (from a shop starting with K 😉) and have been using it with the PetLab carpet shampoo. It smells amazing and works like a charm! Highly recommend!”

PetLab 5 star review on 17th October 2024

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Posted 7 months ago

“I bought the pet rug in brown, as a kitchen matt. It is brilliant / nice and soft to stand on, and washes like a rag. Stylish too and came so promptly. Brilliant.”

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Posted 7 months ago

“Recently ordered my first pet mat,and I’m thrilled with the mat,It has withstood my two pups running in and out doggy door during their zoomies. It’s easy to clean and its design complements my decor perfectly”

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Posted 7 months ago

“Works very well. As soon as the grass gets a bit smelly we spray the mixture and almost instantly the smell is gone and lasts for a good few weeks before we have to spray again”

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Posted 7 months ago

“Great product”

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Posted 7 months ago

“Have tried vinegar & baking soda on my pavers to get rid of the smell of dog wee but pet lab stain & odour remover is much more effective !”

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Posted 7 months ago

“Very happy with my Pet Lab products! I have the stain remover and disinfectant. The stain remover genuinely is excellent, it removes the stains from poop marks on carpet and odours from the urine and I use the disinfectant on my tiles as needed. I have a medical condition that means I'm super sensitive to smells (both pleasant and unpleasant) and I was concious ordering cleaning products without smelling them first. With the money back guarantee, though, I was happy to give Pet Lab a try and am very happy to say that it's a really pleasant smell but not overpowering at all. Absolutely going to be purchasing refils and highly recommend these products!”

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Posted 7 months ago

“Amazing product…smells Gone! Bedding…Fresh! No more stains on carpet from those little accidents and the puppy pee grass pad isn’t smelling yukko any more. The products keep our Pegstar’s toys, yard grass and stuff super clean and hygienic! Thanks PetLab, I need more of this great stuff!!!”

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Posted 7 months ago

“I had high hopes on this product, unfortunately i've tried spraying 3 different times on my sofa (polyester fabric material), for 3 different pee, 2 pee were a lot, 1 pee was just small marking. The product does not remove the pee smell, the product tries to cover the pee smell, but pee smell is even stronger than the product. I sprayed generously. So I always ended up watering, soaping with normal detergent, and brushing the surface, works 10x better than the spray. Dunno if i did something wrong in the usage :(”

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Posted 7 months ago

“I received my product EN.Zyme solution Very happy with results I would buy it again.”

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Posted 7 months ago

“I have used Healthy habits, stain and odour remover and the washing liquid. Which I highly recommend. I have been using them since I got my puppy 🐶 and they have been great. No nasty puppy smells any where!”

PetLab 5 star review on 13th October 2024

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Posted 7 months ago

“Petlab Eco Cleaner has been great to use, it dies on tiles without streaks and leaves a great fragrance!”

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Posted 7 months ago

“PetLab 1L Urine Stain & Odour Remover + 750ml Healthy Habitat Disinfectant Ready To Use Formula Great product that works as described and really helps to get rid of the smell!”

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Posted 7 months ago

“Best product. Does what it says.”

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Posted 7 months ago

“We recently adopted a Labradoodle named ‘Ronnie’ who was one of 200 plus dogs surrendered to the RSPCA from a puppy farm in Tasmania. Poor Ronnie has had no exposure to being a pet, and needless to say, we have had quite a few toilet accidents in the home. Thank goodness we found out about PetLab, because it’s been an absolute life saver while we go the process of teaching Ronnie a whole range of new life skills! We are very impressed with all the products we have purchased- thanks PetLab!”

PetLab 5 star review on 11th October 2024

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Posted 7 months ago

“We are a family of two humans and 4 pooches, smells in and around our home have been a problem. The best move I ever made was to purchase PetLab Laundry liquid, habitat and yard cleaners. I also purchased the new Eco Air Spray and it is fabulous. I no longer have doggy smells in my home and yard. Thank you PetLab.”

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Posted 7 months ago

“High recommend these products”

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Posted 7 months ago

“The Pet Lab products are amazing! With two active adolescent indoor cats The Healthy Habitat Disinfectant and E.N Zyme Stain and Odour Remover makes cleaning up accidents and general litter hygiene simple! The Eco Air Spray smells great and completely removes all “ cat smells” from our house !! Would absolutely recommend to any pet owner! This stuff works!!”

PetLab 5 star review on 10th October 2024

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Posted 7 months ago

“My 16 year old chihuahua, Coco has diabetes, cushins, dementia, incontinence,& is totally blind. He still enjoys a quality of life, cuddling Mom & trying to interact with our other fur babies. He has the occasional accident because he can't locate his pee pad. Imagine my delight when l heard about the Petlab products. They totally work. The laundry detergent takes away all smells from his bed clothes & Dundie pads, the carpet cleaner completely eradicates all odours & stains & the air freshener neutralises all odours. So happy to recommend Petlab products.”

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Posted 7 months ago

“Pet Lab thankyou for your wonderful products they have been wonderful and do what you promised. I feel so confident now that our house doesn't have doggy smell and it's nice and fresh.”

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Posted 7 months ago

PetLab is rated 4.8 based on 2,686 reviews