PetLab Reviews

Name: PetLab
Address: 2/1 Janice Avenue, Cheltenham, Victoria
Rating: 4.79

4.8 Rating 2,684 Reviews

95 %

of reviewers recommend PetLab

4.8

Based on 2,684 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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290

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hi Ty... First devastating news was our very spoilt cat Josie was diagnosed with hyperthyroidism, then because we had to sedate her for a trip to the vets, she was so sleepy she did a massive wee on our lounge. I tried in vain to get rid of the smell BUT then I read online about PETLAB products and do you know what, after using the product all traces and the smell have completely gone. I am soooo happy. Thankyou Ty and family for this fabulous product Robyn”

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Posted 8 months ago

“Love, love, love our PetLab dog mat. Our Groodle was feeling insecure in the car but now he has his mat in there, he is totally relaxed. And our car is clean. Great customer service, great product.”

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Posted 8 months ago

“Purchased this after reading online reviews. Two dogs in unit living can be difficult at the best of times and the odd mistake is inevitable. I washed the floors and cleaned the carpet with the disinfectant solution and the dirt that was lifted was amazing. Worked wonder on the muscle mat. Floors smelled amazing after looked. Thanks and will be regular customer.”

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Posted 8 months ago

“We purchased the artificial grass cleaner and disinfectant pack -easy to apply and after two treatments no more odours Highly recommend this product also grea How to Video available”

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Posted 8 months ago

“My stressed cat peed on my bedroom carpet and by the time I noticed the odour had set in. I tried cleaning it via other methods until my daughter told me about PetLab Enzyme solution stain & odour remover. The smell of the product is really nice so that was a great start. It took a few days of appying and reapplying but the awful smell did go away. It is really great to find a product that actually does what it says and smells so nice. Can definitely recommend.”

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Posted 8 months ago

“Amazing, our puppy hasn’t had an accident inside since I started using petlab !!!”

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Posted 8 months ago

“LoVe love love PetLab products.. Anyone that has pets should definitely invest in their products!”

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Posted 8 months ago

“With 2 indoor dogs, I swear by Petlab to get rid of the wet dogs smell on the furniture and rugs after they’ve been out in the rain or playing in the water.”

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Posted 8 months ago

“Amazing product and service!!!!!”

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Posted 8 months ago

“Prompt communication and delivery. Awesome mat doing what it us meant to do.”

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Posted 8 months ago

“They're effective, and pet-safe. The range handles tough stains and odors. Highly recommended for pet owners looking for quality and reliability.”

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Posted 8 months ago

“Great on stains and getting rid of the urine smell”

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Posted 8 months ago

“My carpets are cleaner fresher and purer than ever. The whole house smells divine even weeks after using the carpet cleaner. After washing the dogs blanket with the laundry detergent it is actually clean and fresh, definitely purchasing again.”

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Posted 8 months ago

“I was so excited to get my order and try it, as the smell and stains were becoming a problem. And yes it definitely did everything you said it would. I came home finally to a lovely smelling house once again. Thankyou, so so much. I can't wait to order more. I will definitely be a repeat customer. It lives on my benchtop, for quick and easy access.”

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Posted 8 months ago

“First time user, we purchased starter kit Healthy Habitat and stain & Odour remover. Great products, drys really well, spray wipe way and you can see that you have spot cleaned in that area. they both have great sents, we have found our puppy doesnt go back to that area when an accendent happens. we will be reordering.”

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Posted 8 months ago

“I started Petlab when I received my 12wk old miniature longhaired Daschund. Stain & Odour Remover 10/10 Laundry Liquid 10/10 Outdoor disinfectant ( I have artificial turf ) - this is a Godsend.”

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Posted 8 months ago

“Fantastic products, could not recommend enough. Helped me salvage my leather lounge (when my fur baby didn’t like moving home).”

PetLab 5 star review on 4th September 2024

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Posted 8 months ago

“Amazing products!! I still can’t believe how well they work!!”

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Posted 8 months ago

“I started with the spot cleaner for our carpet; works so well I reordered and included the laundry detergent - musty smells on our clothes vanished! So good. I highly recommend the carpet spot cleaner and laundry detergent. Based on success with two products I would easily choose more if I needed them.”

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Posted 8 months ago

“The enzyme cleaner is fantastic for getting stains out - our puppy had secretly peed all over our white sofa and the 'waterproof" blanket over it had completely failed. We only found it once the pee had dried and left large yellow stains. A few sprays of PetLab's enzyme cleaner got the stain right out! It gets the smell out too. It also works amazingly well at getting blood stains out of fabrics! The disinfectant spray smells really nice and I use it on beds, carpets etc. and the laundry cleaner works great to eliminate smells and stains. I would highly recommend!”

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Posted 8 months ago

PetLab is rated 4.8 based on 2,684 reviews