PetLab Reviews

Name: PetLab
Address: 2/1 Janice Avenue, Cheltenham, Victoria
Rating: 4.80

4.8 Rating 3,107 Reviews

95 %

of reviewers recommend PetLab

4.8

Based on 3,107 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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PetLab 5 star review on 6th December 2025

313

Anonymous

Anonymous // 01/01/2019

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English

“I must admit I was sceptical, having used numerous products, methods and strategies to a eliminate odours caused be an anxious and unpredictable cat. But having used the PetLab Stain and Odour Remover I am sold! It has proven to be very effective and I love that it doesn't contain harsh chemicals and is safe for pets and people. I am looking forward to using other products in the PetLab range.”

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Posted 1 year ago

“10/10 amazing product works so well on puppy toilet training atm and it even is removing stains from our last puppy 3 years old now ! Highly recommend”

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Posted 1 year ago

“Fantastic! It’s a great product and really does remove smells. Love that its not harmful to our pets, smells amazing. Highly recommend, so glad I purchased, our house is now free of those nasty smells. thanks PetLab! Sharon”

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Posted 1 year ago

“Absolutely love these products ❣️ My dog had a thing with peeing on the carpet , after having the carpets professionally cleaned you could still smell the urine. I used pretty much everything on the market to get rid of the smell. PetLab has been the only product that has worked. No more dog pee smell 😁😁😁”

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Posted 1 year ago

“Love this product actually does what it says does cat urine is worst I tried them all. Lot leave horrible chemical smells make cats sick toxicity some just mask smell for hour cost ricidiolous products don't work.Great customer service delivery was quick. Continue to purchase”

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Posted 1 year ago

“We recently adopted our dog and he is still getting used to his new home. We had to go through a really hard time as he was peeing on the carpets. Actually one of my friends recommended pet lab products. I used odour remover and disinfected sprays and I absolutely love them. Both worked really well for stop him doing more accidents on the carpets. Should try their laundry liquid too”

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Posted 1 year ago

“I absolutely love the Pet Lab mats, I have ten of them now and still want more! I use them at the entry ways, in the kitchen, the car, as a play mat and on their beds. They pick up so much grime and are really durable, it’s great to be able to just throw them in the wash. I’ve got two hairy and often dirty dogs, and these save me so much cleaning!”

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Posted 1 year ago

“Product is good. Have used it on old stains and has worked. Photo for cuteness and to shame perpetrator of said stains”

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Posted 1 year ago

“Excellent priduct”

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Posted 1 year ago

“So we struggled with training our doggo and he peed on the carpet. it wasn't pleasant smelling at all nothing got rid off the pee smell EXCEPT I found pet labs enzyme solution and like magic the smell and stains were removed. The solution smells like vanilla it's fantastic.”

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Posted 1 year ago

“The one and only product that genuinely removes pet stains and odours.”

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Posted 1 year ago

“Purchased to remove urine from a concrete floor after our cat decided it was the toilet. Left a clean lovely fragrance and could no longer smell the odour from the cat.”

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Posted 1 year ago

“Product works really well. My dog doesn't go back to mark the area just cleaned. Love the simplicity of spraying the product and leaving it to do it's thing. Easy peasy. Have also used the carpet cleaner to spray on his bedding before washing after he had an accident. Came out nice and fresh from washing machine.”

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Posted 1 year ago

“Great products and very good to deal with! Very happy with all my dealings with Pet Lab so far”

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Posted 1 year ago

“Does what it says”

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Posted 1 year ago

“very helpful and always effeciaent”

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Posted 1 year ago

“I'm totally impressed with the effectiveness of All the PetLab products pictures below. Strongly recommend PetLab products.”

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Posted 1 year ago

“Excellent product, i have ordered 5 Lt eco friendly floor cleaner and its awesome, nice smell as well. Thank you”

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Posted 1 year ago

“It really works! A sanity saver when our new rescue kitten was not using the litter tray. Also works great for general doggy smells.”

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Posted 1 year ago

“Amazing products, great service and value for money! My house is clean and toilet training a breeze with puppy. I couldn’t recommend PetLab more. If you haven’t tried them, please do yourself a favour and order now!”

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Posted 1 year ago

PetLab is rated 4.8 based on 3,107 reviews