PetLab Reviews

Name: PetLab
Address: 2/1 Janice Avenue, Cheltenham, Victoria
Rating: 4.80

4.8 Rating 3,107 Reviews

95 %

of reviewers recommend PetLab

4.8

Based on 3,107 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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PetLab 5 star review on 6th December 2025

313

Anonymous

Anonymous // 01/01/2019

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English

“I was sceptical but needed somthing before a rental inspection. When we moved in the last tenant had a cat. Room wasn't pleasant. Ried all other products professionally cleaned 3 times etc to no avail. so we got the carpet cleaning and spray from petlab and instantly couldn't smell it anymore. It's now been a week and it's still not as bad as it would of been hours later after other products. Will continue to use this product. And recommend.”

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Posted 1 year ago

“I am very impressed with Petlab products. I have an elderly dog who has urine accidents sometimes and after mopping up I use your spray and I am always confident that there is no smell or lasting damage to my carpets or vynyl planking.”

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Posted 1 year ago

“I would never have believed that there was such a brilliant product that takes out the stain and smell of urine from carpets, sofas etc unless I had tried it myself. This product actually works, it is a absolute miracle. The stains disappear and the smell goes . Couldn't recommend it enough!! Thank you for inventing this wonderful product!!”

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Posted 1 year ago

“I have used the turf-cleaning bundle and it works like a charm! The concentrate products lasted me a few months and they are worth every penny. Thank you The PetLab for making cleaning my outdoor area a breeze!”

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Posted 1 year ago

“E.N. Zyme Solutions Odour & Stain Remover. This product is amazing. I thought my floor was a lost cause with our old dog having accidents indoors and then our 2 pups the same, but this product has performed well above expectations. Thank you for saving my sanity. 👍🐕🐕”

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Posted 1 year ago

“PetLab E.N. Zyme Solution, Healthy Habitat cleaner I have used stain and odour remover on old stains which surprisingly did remove the stain and has left area clean and odour free. I also have an area in our courtyard with fake turf that is used for toilets and have sprayed healthy habitat to disinfect and deodorise the entire area. No more urine smells. Gail, Ipswich QLD”

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Posted 1 year ago

“Just like what majority claims, a hundred percent effective. Disinfects and cancels out odor like magic!”

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Posted 1 year ago

“Pet Lab responded quickly to my complaint about not receiving my purchase and have now sent me a replacement. Great fragrance, great product.”

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Posted 1 year ago

“These products deserve a 10/10. Absolutely leaves everything clean and smelling fabulous. No more urine smells. We have pavers and artificial grass that use to smell terrible. Nothing else worked for us. Totally totally recommend. Thank you so much to you and your family.”

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Posted 1 year ago

“Great, eco friendly products. Fast shipping.”

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Posted 1 year ago

“We have 2 puppies that are in the process of being toilet trained. We gave the stain and odour remover a go and found that it works really well on removing the puppies’ accidents for both timber flooring and carpet. I was so impressed with the odour remover that we tried out the laundry liquid, I used this on the washable dog mats and bedding and it removed old stains and odours. I'm now on my second order of both products.”

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Posted 1 year ago

“Absolutely love the laundry detergent! I have an elderly dog who sometimes has accidents and it removes all odours. Highly recommend this product.”

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Posted 1 year ago

“We bought the laundry liquid and the enzyme stain and odour remover - so happy with both these products. Puppy laundry is left smelling great - neutral smell compared to before wash not a replacement scented smell as so many products have. The odour and stain remover has made a difference to where the stressed rescue cat had marked on the floorboards with urine - oh it was bad - getting into the boards and smell was so bad. Per labs product has had a good effect and smell has pretty much disappeared. The smell of this product is very pleasant without being overpowering. Thanks so much Pet Lab 👍”

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Posted 1 year ago

“Works great! Odour was gone within minutes. Can now sit in my backyard and feel comfortable breathing in fresh air!”

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Posted 1 year ago

“This product realy works, cannot stress how much i recommend it. You will not be disapointed”

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Posted 1 year ago

“Great products recommend them highl”

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Posted 1 year ago

“These products have been a lifesaver. We have a pug and a puppy that are always marking in my house. I was at a point of ripping out all the carpet and throw away my lounge. These products have taken away the horrible smells and my home smells like a home again thank you”

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Posted 1 year ago

“I recently purchased the PetLab Grubby Paw Doormat. Let me just say this has been a game changer. No more dirty, wet paw prints across my floor. It is truely amazing the about of dirt and debris that this mat holds. Give a quick shake, a wash and good as new. I will purchase 2 more when back in stock. I would definitely recommend this to all pet parents.”

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Posted 1 year ago

“Extremely handy products to have around the house because they work as described Craig.M”

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Posted 1 year ago

“I am over the moon I have finally found something that actually works I have a cat that hates the dog so wee everywhere, and the dog loves the cat so wee’s over the top of the cat wee I have used this a couple of times now and my house now doesn’t smell like a toilet Thanks pet Lab”

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Posted 1 year ago

PetLab is rated 4.8 based on 3,107 reviews