PetLab Reviews

Name: PetLab
Address: 2/1 Janice Avenue, Cheltenham, Victoria
Rating: 4.81

4.8 Rating 3,119 Reviews

95 %

of reviewers recommend PetLab

4.8

Based on 3,119 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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PetLab 5 star review on 6th December 2025

313

Anonymous

Anonymous // 01/01/2019

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English

“Quick efficient delivery, the product really gets in good to clean and leaves a very nice scent”

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Posted 3 years ago

“Pet lab has saved my day! My courtyard is cracked and broken concrete. My two small dogs have been using this area for 5 years and it stunk. Bleach, vinegar did nothing. I was really worried what my neighbours would say but pet lab changed everything. I am not embarrassed any more and l know that my dogs environment is healthy. Thanks pet lab glad l found you Gayen hawes”

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Posted 3 years ago

“Absolutely loving this product, with 5 dogs in the house and a litter of puppies its amazing to have something to keep their areas smelling clean and fresh 100% of the time!! Thanks Petlab!”

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Posted 3 years ago

“I borrowed a friend's Petlab when a stray cat got into the house. After many applications on tiles, grout, walls, heater, front door, and a leather lounge, we were absolutely amazed by the results. The leather lounge took five applications, but I can definitely say urine remover worked. I have bought Petlab urine remover and disinfectant twice now.”

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Posted 3 years ago

“Very happy. Thank you.”

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Posted 3 years ago

“These products are great, I love using on my floors for clean,disinfecting all over especially where the furbabies have had an accident it takes away the smell of urine so they don’t go back to do it again. Also cleaning pet beds. Recommended!”

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Posted 3 years ago

“I have tried many products to get the smell and stains out for cat wee. But The Petlab stain and odour remover is the best I have used.”

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Posted 3 years ago

“I have been using this product for a while now I had a problem with the neighbours cats considering coming into my front and back verandas and the smell was horrible but now with the help of your product there are no cats and the smell has gone thank you soo much I tried so my any different products and nothing was working till I tried yours 😊😊😊”

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Posted 3 years ago

“I love all products by petlab really helps with my puppies mess in the house.”

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Posted 3 years ago

“This stuff is amazing!! Iv tried everything to get rid of the urine smell and this spray worked instantly and even on stubborn stains it only took 2 goes. It smells nice too. Liquid gold !!!”

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Posted 3 years ago

“Absolutely great company that truly makes a fantastic product. I purchased the pet lab washing liquid and it really takes the doggy smell away. We have 3 farm dogs that live inside and it takes all the of our and dirt out of their beds, blankets and jackets. Highly recommend this product as it actually does what they say.”

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Posted 3 years ago

“Can't fault these products. The washing liquid is the only thing I've found that gets the doggy smell out of dog bedding and blankets. Great products for getting doggy smell out of carpets and furniture too.”

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Posted 3 years ago

“I’ve been purchasing the Urine stain and Odour Remover solution for over a year now, we live in a uni unit and our backyard has artificial turf. Every few months I need to use this solution to keep the urine smell away. This is the only product that actually works, I tried lots of other products before I discovered PetLab and now it is my “ go to” the results are instant, the smell disappears as soon as I spray. Thank you Pet Lab.”

PetLab 5 star review on 28th November 2022

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Posted 3 years ago

“I haven't had a chance to fully trial this product yet - I have the artificial grass duo pack on order. But I think I may be finally winning against the odour. I've not had a problem until recently when my latest young dog hit adolescence and the urine smell got very strong (very unpleasant for me and my neighbours). I've tried the disinfectant with some success I think, so am going to give the full treatment a go.”

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Posted 3 years ago

“Pet lab has greatly helped me in my endeavours to rid carpet of pet smells. It's hard when previous owners had pets so my guys want to mark their territory- naturally. The washing detergent is great. I use it for the reusable piddle mats I have, along with pet peddling.”

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Posted 3 years ago

“The Healthy Habitat and E.N.Zyme solution are fantastic! They've made my balcony usable again after my puppy's many, many accidents! Great stuff and smells lovely. Would definitely recommend.”

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Posted 3 years ago

“Very happy with there services and advice. Good delivery.”

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Posted 3 years ago

“My carpet was extremely bad with previous owners pet stains, my girl kept weeing and pooing in the same spots, decided to try pet lab as nothing seemed to work, carpet come up so much cleaner, I pre sprayed a day before with pet lab then used it in my carpet shampooer, my girl has now stopped peeing and pooing in those areas, obviously the smell of the urine has gone plus my carpet looks fresher.”

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Posted 3 years ago

“I have been using your wonderful products to keep odours away from patio and catio. My Yorky thinks it’s a good idea to pee on the cat poles 🤣 your products totally remove any odour left behind so everything smells perfect. I would recommend this to anyone who has animals and especially puppies. 100% happy.💙”

PetLab 5 star review on 26th November 2022

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Posted 3 years ago

“First time I have THE PETLAB and absolutely love it. Ordering more”

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Posted 3 years ago

PetLab is rated 4.8 based on 3,119 reviews