PetLab Reviews

Name: PetLab
Address: 2/1 Janice Avenue, Cheltenham, Victoria
Rating: 4.81

4.8 Rating 3,119 Reviews

95 %

of reviewers recommend PetLab

4.8

Based on 3,119 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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PetLab 5 star review on 6th December 2025

313

Anonymous

Anonymous // 01/01/2019

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English

“Very happy with their product, the turf looks fresh and smells great now. Thank you Petlab for this invention.”

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Posted 3 years ago

“I have just made my second order of the E.N zyme solution stain & odour remover which totally eliminates the stains and odour created by our two naughty dachshunds. I also reordered the Healthy Habit pet-safe disinfectant cleaner which leaves their bedding, mats and couches smelling lovely and fresh. We love these products and would thoroughly recommend them. After I ordered I had prompt contact from PetLab and my delivery arrived in under a week Super happy with the products, service and follow up service.”

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Posted 3 years ago

“I've used your products and they're fantastic. I'm looking to order the outside lawn product”

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Posted 3 years ago

“Really appreciated the phone customer service. Thank you!”

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Posted 3 years ago

“Great product for keeping our synthetic grass looking and smelling clean.”

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Posted 3 years ago

“Wonderful product that does what it says on the pack. Removes odours quickly and easily. Would recommend.”

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Posted 3 years ago

“Excellent product Does what it says”

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Posted 3 years ago

“Best product on the market, I never give a 5-star rating but this stuff is absolutely worth its weight in gold! I would give it a 10-star rating if I could.”

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Posted 3 years ago

“Great product and fast delivery 😊”

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Posted 3 years ago

“Pet lab is the best formula spray I have ever used for pet smells and urine stains . I will continue to buy this product . Thanks guys”

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Posted 3 years ago

“Great products, ready for spring cleaning with health habit and mats are just the best. We use one of our mats as a snuffle mat for the baby to find treats. Having a new member in our house the need for elimination of pee smells has been a must and this concentrated product allows me to make a lot more for heaps cheaper. Thanks PetLab for being part of our family”

PetLab 5 star review on 21st November 2022

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Posted 3 years ago

“Easy to use product which removes the odour of the pee accidents which our 9 year old dog sometimes has overnight.I also love the healthy habit and spray it regularly to help with the dog smell in the house”

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Posted 3 years ago

“Love it!! Lives up to its promises. Coming back to buy for a couple of my friends - highly recommend.”

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Posted 3 years ago

“Best stuff on the market makes life with a puppy so much easier thank u pet lab”

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Posted 3 years ago

“Great products, keeps our court yard smelling great.”

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Posted 3 years ago

“Absolutely great products, fantastic for the pet and environment and performs what it states. I live in an apartment and have artificial grass for Willow. A treatment cleans the grass and everything smells fresh”

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Posted 3 years ago

“Great product smells awesome will be buying more”

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Posted 3 years ago

“Pet-Lab Stain Remover & Odour Remover is fabulous & really does work that I ordered another bottle & soon will be ordering my 3rd bottle. I recommend this product to anyone”

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Posted 3 years ago

“This is the most amazing product. I have 7 miniature Dachshunds and use this product daily. It works wonders and smells divine.”

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Posted 3 years ago

“Absolutely amazing! I’ve tried so many other products on the market that claim to eliminate stains and neutralise the pungent lingering smell of cat piss around the home, but they all don’t quite manage to live up to their marketing promises….. However PetLab 100% do! It removes stains and eliminates those nasty odours for good. AND it’s 100% chemical free! I wholeheartedly recommend this product (especially to other cat owners) It’s absolutely fantastic. Thank you PetLab!!”

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Posted 3 years ago

PetLab is rated 4.8 based on 3,119 reviews