PetLab Reviews

Name: PetLab
Address: 2/1 Janice Avenue, Cheltenham, Victoria
Rating: 4.81

4.8 Rating 3,119 Reviews

95 %

of reviewers recommend PetLab

4.8

Based on 3,119 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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PetLab 5 star review on 6th December 2025

313

Anonymous

Anonymous // 01/01/2019

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English

“The artificial grass / outdoor area cleaning combo nails it. We had such trouble keeping the dog's grass on the balcony clean and smelling nice but then we found this solution. Now it smells fresh!”

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Posted 3 years ago

“Ive purchased just about every product on the market and have found PET LAB to be the best it also has a lovely smell. I highly recommend this product.”

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Posted 3 years ago

“Amazing products! We’ve tried everything to get the dog urine smell out of our synthetic grass and this is the only thing that has worked!”

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Posted 3 years ago

“Amazing product! Actually works. I uses the healthy habitat to deodorise my pet bed and area between washes! Works very quickly !”

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Posted 3 years ago

“I recently purchased the Enzyme Stain remover as well as Healthy Habitat and am very happy with the results. I have been trying to get rid of odour from dog urine on the carpet in one of my rooms and have tried everything. After simply spraying the Enzyme stain and odour remover the smell is gone! I have also been washing my floors and spraying my dog bedding and couches with the Healthy Habitat and find everything seems so much cleaner and smells fresher. Highly recommend these products. Thanks PetLab!”

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Posted 3 years ago

“We love Pet Lab! With 2 dogs our artificial lawn gets a hammering but with Pet Lab you wouldn’t know it. Always smells great. Thanks guys we love your products!”

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Posted 3 years ago

“Fixed a carpet I had! Took it in the backyard. Soaked it with water and some Pet Lab = carpet saved!”

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Posted 3 years ago

“Brilliant product Definitely removes pet wee smell. My laundry smells nice and fresh now. Have sprayed the outside furniture no peeing on that either, winning”

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Posted 3 years ago

“I use the stain and odour remover on my artificial turf. It smells wonderful when applied and by following the directions you have turf that you can live with and enjoy the outdoors. Before discovering this product I was ready to pull up the turf and concrete. That was about three years ago. Since then this wonderful product keeps our outdoor area sweet smelling and is easy to apply.”

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Posted 3 years ago

“The stain remover is very fantastic. It works on my doona very instantly. Because I’ve inspection of my house I used the Habitate on furniture n cushions. It cleans n deodorise them n left a sweet scent in the whole house.”

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Posted 3 years ago

“The Eco laundry liquid is a revelation. No more doggy smelling towels and blankets, even after washing. We use Healthy Habitat to deodorize the inside dog mats. The products are easy to use and very effective”

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Posted 3 years ago

“These products basically do what it says on the bottle. Cleans and eliminates odours and has a pleasant but not lingering smell. I used the stain and odour remover on an area where my elderly cat had been choosing to wee after googling how to clean to stop cats weeing in places other than the litter box. Because this had been an ongoing problem for months, the floor boards were quite stained and there was always a lingering smell of cat urine. One use of Pet Lab odour and stain remover and the smell was gone and staining visibly reduced. I feel if I had gotten these products earlier, the stains would have been completely removed. I have used a few more applications and it is reducing staining, but I think because I left it too long to do anything, there is some seepage into the boards themselves, under the lacquer causing staining. The odour has remained gone and after a few applications the cat stopped peeing in the spots it was used. I use the disinfectant on the litter tray between litter changes, and on areas where said elderly cat has pooed. I highly recommend Pet Lab products.”

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Posted 3 years ago

“This really works, I've tried everything to get rid of dog and cat urine smells and stains. My home inside and out is now fresh clean and sanitised. Thank you so much for your products”

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Posted 3 years ago

“Excellent products and fast delivery”

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Posted 3 years ago

“I was terrified my house would start smelling since getting a new puppy and trying to toilet train him. But then I chanced upon PetLab and I’m so happy to find a product that will actually break down the accidents and not just mask the smell. The vanilla scent even makes cleaning up so much sweeter and it’s easy enough that the kids know what to do.”

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Posted 3 years ago

“I’ve been using Petlab products for quite a while now and I simply rely on them for my household cleaning with my 2 doggos. The fragrance is what I love too it’s vanillary?? and therefore never leaves a chemical smell - so clever!”

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Posted 3 years ago

“Very happy with the product Will be buying it again”

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Posted 3 years ago

“I have tried everything to rid my artificial grass of my dogs urine smell with no luck but finally with Petlab i have found something that works. Very simple to use and i highly recommend. 10/10”

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Posted 3 years ago

“Awesome product for washing dog bedding! One wash and no smell!!”

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Posted 3 years ago

“Have 2 dogs and a small backyard, so this product has been brilliant for us. I bought a small bottle to try first and some I was back on line to by the biggest bottle I could get. Love it. Thank so much.”

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Posted 3 years ago

PetLab is rated 4.8 based on 3,119 reviews