PetLab Reviews

Name: PetLab
Address: 2/1 Janice Avenue, Cheltenham, Victoria
Rating: 4.80

4.8 Rating 3,113 Reviews

95 %

of reviewers recommend PetLab

4.8

Based on 3,113 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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PetLab 5 star review on 6th December 2025

313

Anonymous

Anonymous // 01/01/2019

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English

“S very happy that we bought Pet Lab stain and oder remover , we have a new puppy as well as an older pomerainian , even though the puppy wasreally good at toilet training with only two or three accidents , i found that i could smell puppy pee , he would get pee on his foot while peeing on the puppy mat and walik it through the house , i did use this product to wipe the floor around the puppy pee pads and it eliminated the smell i also sprayed the doggy beds as i suspect he peed on that due to them starting to smell”

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Posted 1 year ago

“Love this product have bought 2 lots for friends to try and they love it too. Always keep the outdoor one on hand. Great products keep up the great job on producing this.”

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Posted 1 year ago

“After trying a few products on my artificial turf I now only use Petlab. I own a grooming salon and have lots of doggies wee in the yard, this definitely keeps the smell at bay. Great product.”

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Posted 1 year ago

“Awesome product does as it says which is refreshing knowing you can trust what you spend your hard earned money on”

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Posted 1 year ago

“I have been using the outdoor spray on the deck, the legs of the outdoor furniture & on pot plants. I am very impressed with the result, as the odour of doggies pee has disappeared. It is a quick & easy process. Thank you.”

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Posted 1 year ago

“This stuff is awesome for my animals”

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Posted 1 year ago

“I can’t believe I waited as long as I did to buy this!!! It has been an absolute life saver and my carpets feel fresh and smell amazing. After toilet training our Dachshund believe me when I say this product ABSOLUTELY WORKS!!!! The stale dog odour is GONE and I’m no longer embarrassed about the smell!!!!”

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Posted 1 year ago

“Very good products that really work”

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Posted 1 year ago

“Recently welcomed a pup to our family and we quickly realised that toilet training wasn't going to be an easy task. We had a lot of accidents and of course you can never really be sure you've cleaned it all properly until a few days later when you're hoping the smell doesn't take back over. I was sceptical at first, and I almost wasn't convinced that the product was going to work. After trying multiple other options from pet stores and super markets I was certain that no product would get rid of the smells. But I was wrong! Petlab has literally saved us from out smelly home. After almost sending the product back I decided to recheck the house and much to my surprise I had simply missed an old spot! It did take a few treatments on the carpet but It actually does what it says it does and we now also use the disinfectant on the cats litter box. We also have less accidents now too! We are super happy with the product. I am just about to purchase my refill packs, this product is amazing!!”

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Posted 1 year ago

“Products I have bought so far have done what they were meant to do. I will buy again. Waiting for my next products to arrive. Good and quick service. Happy customer.”

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Posted 1 year ago

“Absolutely stocked with these incredible PETLAB products that I've recently purchased. No sooner spread the," throw blanket" out & MIRRI snuggled into it!! Washed dog rugs with "Laundry Liquid" & sprayed crates with "Odour Remover" WOW just magic.”

PetLab 5 star review on 1st February 2024

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Posted 1 year ago

“why isnt petlab a household name? it is around my house. 1x aussie bulldog and 2x frenchies, the outside area used to get a bit smelly. not an issue now the outside cleaner is a step above, a very big step above anything ive tried. this needs to be a household name if i could attach a smell comparison , i would”

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Posted 1 year ago

“Great product. About to put another order in”

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Posted 1 year ago

“Since using Petlab our artificial lawn and surrounding area, looks and smells so much better. I'm sure our fur baby appreciates the improvements as well. Have just bought and used the healthy habitat product to help with our puppies accidents and its worked a treat. Can't recommend this highly enough.”

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Posted 1 year ago

“I love petlab I have purchased a number of products that are amazing my favourite is the stain and odour remover I use on my carpet and my bed as my dog sleeps with me and it keeps that musty smell away.”

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Posted 1 year ago

“I was a little sceptical when I read about the carpet shampoo as I’ve tried numerous ones. I have a beautiful little mini dachshund who was very hard to toilet train , so our carpets had numerous urine stains 😫 Used Petlab and was amazed at the result 👍wish I’d had it in the beginning Well done a great product 😊”

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Posted 1 year ago

“Sorry but how could I possibly leave a review when I placed my first order just 24 jousts ago Thank you”

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Posted 1 year ago

“Fantastic product and great customer service. Highly recommend PetLab.”

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Posted 1 year ago

“A new puppy and lots of accidents means I have been really chewing through this stuff! It has a really lovely smell very natural, I have also been able to use it on wood floors, soft furnishings and even on the limestone outside without bleaching/staining the area. Best of all Doggo doesn’t seem to go back to those sprayed areas!! I purchased the 300ml concentrate which mix with water , absolutely perfect and the most economical”

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Posted 1 year ago

“Love it!!!! Was looking for something that wouldn’t hurt my small dog and this has been perfect!!! The fragrance is not at all over powering or chemically like others and is super effective in eliminating smells!!! Will definitely be buying again!”

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Posted 1 year ago

PetLab is rated 4.8 based on 3,113 reviews