PetLab Reviews

Name: PetLab
Address: 2/1 Janice Avenue, Cheltenham, Victoria
Rating: 4.80

4.8 Rating 3,106 Reviews

95 %

of reviewers recommend PetLab

4.8

Based on 3,106 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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PetLab 5 star review on 6th December 2025

313

Anonymous

Anonymous // 01/01/2019

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English

“I purchased the E.N zyme solution and stain and odour remover , it has not gotten the odour of cat urine off my lounge and it has not deterred my cat from weeing on my other lounge , so I am a bit disappointed with it.”

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Posted 10 months ago

“Fantastic product. My cats are very happy. Smells fantastic It’s worth not having toxic cleaning products. Thanks Guys”

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Posted 10 months ago

“Petlab has saved my house! We have a male cavoodle that marks almost anything in sight. Nothing i tried could truly eliminate the odor, infact, it almost was making it worse. The smell was preventing is from enjoying our outdoor areas and giving me anxiety that visitors would think my house smelled of dog pee! Petlab works, your only regret is that you didn't try it sooner!”

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Posted 10 months ago

“We’ve put our grubby door mat in the back of our Subaru. Great for catching the water and sand after a trip to the beach, as well as providing a non slip surface for our dog. Love, love love this product.”

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Posted 10 months ago

“I used Petlab a couple of years ago with an older dog who was losing control. It was very effective and definitely worked to remove all odours . We now have a new puppy and Petlab has been a life saver . It totally removes all traces and prevents repeat accidents , plus it smells fabulous .”

PetLab 5 star review on 24th February 2025

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Posted 10 months ago

“I am happy with the cleaners and deoderisers. I am not happy that I order carpet shampoo and asked where would i buy the single or twin tanks referred to in the instructions. I have not received a real reply only a suggestion that indicates that I may mean a machine of some kind. This was certainly not indicated in the rndown on the product. Please advise.”

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Posted 10 months ago

“Great products for a piddly pup still learning toilet training!”

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Posted 10 months ago

“Love the mat it’s proven to be so beneficial for both my dashies but more importantly it has helped with cleaning my tiles … I don’t have to wipe their feet now especially living on property. My little girl loves to lay on it anytime because it’s so soft .. the delivery time between ordering was also good and I just love to support Australian business”

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Posted 10 months ago

“Very happy with the product and will definitely be a return customer.”

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Posted 10 months ago

“your en zime liquid is very good. a couple of my pets are"a bit dirtbaggy" so these products of yours help to do away with both smell and stain. well done!”

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Posted 10 months ago

“Absolutely LOVE these products. The grubby paws mat is incredible. Leaves my home of one dog and 3 cats always smelling clean and fresh.”

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Posted 10 months ago

“Purchased the artificial grass broom. So happy it’s easy to use very light to manage .”

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Posted 10 months ago

“I've been hsing other carpet shampoo for years but recently got a dog so thought I'd give it a whirl. It smells amazing and I've just now done my lounge and bedrooms after pup spewed. It looks amazing I couldn't stop there I kept going and it looks amazing!!! The truf spray worked a treat too was sick of washing the artificial grass because other brands only masked the smell but i have a super sensi4ve nose and could still smell it till this stuff!”

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Posted 10 months ago

“Great service and very happy with the products!”

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Posted 10 months ago

“Only just started but what a life changer for me with a dog that suffers from incontinence. My house no longer smells like a kennel. I'm also using the turf cleaning products, still working on how often I should do it as in this heat in Qld it only seems to mask the odour for a week or so but still perservering.”

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Posted 10 months ago

“The products smell nice and truly work to break down cat pee. I like that I can get the cleaner concentrate and add water myself to dilute-- less waste! The laundry liquid makes it easy to refresh pee pads -- though old stains understandably take multiple washes or soaking.”

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Posted 10 months ago

“Quick delivery and I love the products. I have an over 18 year old incontinant dog and the house definitely smells fresher and cleaner. Great subtle fragrance. Highly recommend.”

PetLab 5 star review on 19th February 2025

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Posted 10 months ago

“Fantastic product. I got the mat and the quality is outstanding. It does what they said and absorbs water and dirt from coming in the house, and DOES NOT MOVE OR SLIP. great mat will definitely bu again. Well worth the money. Love it.”

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Posted 10 months ago

“I decided after reading multiple reviews on Petlab That i was going to give it a try I was not disappointed I bought 2 eco air spray vanilla and river mint I cannot express how fantastic this stuff is You really need to try it It actually does everything it says it does Im addicted to the river mint smell I will definitely be a repeat customer It eliminates odours not mask it Eliminates love love this stuff Do yourself favour order some You won’t be disappointed”

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Posted 10 months ago

“I absolutely love these products, especially the laundry liquid and Healthy Habits! With two large-breed dogs tracking in muddy paws and slobber, these are a game changer for keeping our home fresh, clean, and germ-free.”

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Posted 10 months ago

PetLab is rated 4.8 based on 3,106 reviews