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PetLab Reviews

4.8 Rating 3,119 Reviews
95 %
of reviewers recommend PetLab
4.8
Based on 3,119 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
PetLab 5 star review on 6th December 2025
"Annette Henson"
PetLab 5 star review on 6th December 2025
"Annette Henson"
PetLab 5 star review on 13th October 2025
Judith Taylor
PetLab 5 star review on 15th September 2025
B Wallis
PetLab 5 star review on 12th September 2025
Melanie
PetLab 5 star review on 9th September 2025
Debra Boland
PetLab 5 star review on 4th September 2025
Jules
313
Anonymous
Anonymous  // 01/01/2019
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With 5 senior and special needs dogs in care, we have the odd accident inside. A quick spray of PetLab and my home smells fresh again
PetLab 5 star review on 4th September 2022
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Posted 3 years ago
These products are fantastic. We use the healthy habitat and odour and stain remover and get great results.
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Posted 3 years ago
I use the Petlab enzyme odour eater and turf disinfectant every week out in our back yard. Our fur baby likes to use the concrete instead of the grass and these products do wonders to eliminate the smell of dog wee which can get quite on the nose if you now what I mean.I love the vanilla smell. Big thanks to Petlab for coming up with this pet friendly product. 👍👍👍👍
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Posted 3 years ago
Absolutely love the laundry liquid. With a new puppy and stressed cats, it has been a life saver.
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Posted 3 years ago
I use the Petlab enzyme odour eater and turf disinfectant every week out in our back yard. Our fur baby likes to use the concrete instead of the grass and these products do wonders to eliminate the smell of dog wee which can get quite on the nose if you now what I mean.I love the vanilla smell. Big thanks to Petlab for coming up with this pet friendly product. 👍👍👍👍
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Posted 3 years ago
The healthy habitat products are all you need to do almost everything for cleaning and house work. From the sideboards in the kitchen to mopping the floors it's the best product I've ever used. No allergies or toxic chemicals for my cats or me. Super efficient and effective. Works brilliantly with the stain and odour remover to remove any nasties left over and both keep the house fresh and hygienic, plus smelling great. It's super easy to use and can be a spray and wipe or leave on product depending on the usage. I did initially have trouble with the enzyme cleaner but the staff were extremely helpful and had excellent advice. If you have a non-standard carpet type don't hesitate to contact them for more specific instructions on how to use it effectively. I would recommend to every pet parent, especially cat owners. Theses are the only products I have found to actually work on cat messes, especially old and fresh urine stains AND odours, and really get rid of the smell completely. I have also found that it's an excellent mould killer and has improved the shower grout immensely. Truly amazing products and people who genuinely want you to be happy with the results. I feel like other people can come into the house and not stress about any smells or germs (mine and theirs) for the first time in a long time.
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Posted 3 years ago
By far the best product on the market for cleaning cat and dog urine . I have 3 geriatric pets so we have lots of accidents . Pet lab is the only product I have used that removes the smell of cat urine from carpets
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Posted 3 years ago
I had two old Westies and have just adopted a 12 year old rescue Westie. I found Petlab invaluable with my two old girls specially towards the end of their lives. Petlab made things so easy. You have thought of everything required for our much loved animals. I will go on using your products with my new rescue and know that I have no worries about clean up mishap’s anymore. Thank you Petlab. 💕
PetLab 5 star review on 4th September 2022 PetLab 5 star review on 4th September 2022
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Posted 3 years ago
We are a small breeder of toy poodles and absolutely love this product. It has made our lives so much easier and no unpleasant odour in our home
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Posted 3 years ago
I have been using the urine stain and odour cleaner for over a year after trying other brands. I find that this produc works l, it is Australian made and it smells great. The concentrated bottles thats makes 6lt reduce packaging so even better.
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Posted 3 years ago
I wouldn't be without these products. I have 2 cats and a dog, and on many occasions they have been my life saviour. So quick and easy to use, and you're guaranteed to get rid of smells as well as knowing everything is sanitised, and it's safe for everyone. Highly recommend.
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Posted 3 years ago
I wouldn't be without these products. I have 2 cats and a dog, and on many occasions they have been my life saviour. So quick and easy to use, and you're guaranteed to get rid of smells as well as knowing everything is sanitised, and it's safe for everyone. Highly recommend.
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Posted 3 years ago
I have been using Pet Lab now for about a year.I found it to be very effective when my dogs have accidents in my home.I have a supply that has been lasting me a while now, almost time to order again.Thanks Pet Lab!!!
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Posted 3 years ago
PetLab stain & odour remover is the best product I have ever used. I told my best friend, my hairdresser, in fact, anyone I know who has a pet. Cannot fault this product.
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Posted 3 years ago
Pet lab is my “go to” cleaning product for all our dog and cat cleaning needs in our house. Brilliant for removing smells and stains of cat and dog pee and vomit. Could not cope without it! Thank you Petlab!
PetLab 5 star review on 3rd September 2022
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Posted 3 years ago
Great products for keeping our 4 indoor cat household smelling clean and fresh. Products are packed well and posted promptly.
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Posted 3 years ago
These are excellent products and work well. I’ve suggested these products to other pet owners and they agree!
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Posted 3 years ago
Ever since we got our staffy puppy we’ve had a PetLab bottle at different areas of the house. We used it often on our carpeted home. It really works!!! And this is the only product that worked for me. It removes stains stain and bad odours. I’ve had people say that it seems that we don’t have a dog in the house. Thanks to PetLab!!! Now that she’s 2 years old, she doesn’t have any accidents anymore but I still make sure I have PetLab ready to go in case of emergencies.
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Posted 3 years ago
Having been using your products for the past 2 years and love them Taking the doggy smell out of their bedding is great and being able to get rid of urine smells inside and outside is amazing. Such great products thankyou PetLab.
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Posted 3 years ago
There are 2 turf products on the market, I persisted with the alternative for many months before trying PetLab. PetLab is a superior product and we achieve smell reduction on our well-used artificial turf most of the time. I also like the fact that it comes as a concentrate which means we can reduce our plastic footprint. Even better if there was a recycle to producer option ......
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Posted 3 years ago
PetLab is rated 4.8 based on 3,119 reviews