PetLab Reviews

Name: PetLab
Address: 2/1 Janice Avenue, Cheltenham, Victoria
Rating: 4.80

4.8 Rating 3,114 Reviews

95 %

of reviewers recommend PetLab

4.8

Based on 3,114 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

PetLab 5 star review on 6th December 2025

313

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Awesome product will definitely use again just love it”

PetLab 5 star review on 30th December 2023

Helpful Report

Posted 2 years ago

“Had a few puppy accidents but since using pet lab she isn’t going back to the same spots. Making puppy training a lot easier”

Helpful Report

Posted 2 years ago

“Smelt great. Used it on old stains and it removed them. I had to apply twice but the stain went. Then applied the Healthy habitat. Would buy again”

Helpful Report

Posted 2 years ago

“I wash all my animals blankets in petlab wash, l find it leaves them smelling really nice and as one of my dogs has skin issues l would rather use this than human washing liquid I definitely recommend petlab products”

Helpful Report

Posted 2 years ago

“We’ve been using the products for a while now for our fake turf, and the stuff actually works! Delivery is always quick too which means I don’t need to stock up to far in advance.”

Helpful Report

Posted 2 years ago

“This is a miracle in a bottle. After using many I was skeptical. It completely eliminates stains and odours. Absolutely brilliant product!!!!”

Helpful Report

Posted 2 years ago

“I use the E.N. ZYME solution stain and odour remover. Extremely effective and easy to use. Very happy with this product.”

Helpful Report

Posted 2 years ago

“Have recently purchased PetAb outdoor deoderiser for artificial grass. Easy to use. Great product. Unbelievable after sales contact. Thank you Ty.”

Helpful Report

Posted 2 years ago

“I have a lot of artificial grass & living in a village with a pet it is great that I can purchase a product that keeps my grass odourless”

Helpful Report

Posted 2 years ago

“Saw instant reduction in return visits to previous pee spots. Nice clean fresh aroma.”

Helpful Report

Posted 2 years ago

“We’ve tried all the petlab products. Been very happy with them all. Before petlab products we were trying desperately to get rid of the stink on our artificial lawn from our dogs to no avail. It’s great to know not only is our lawn being deoderised and urine crystals are being broken down but also its got antibacterial properties.”

Helpful Report

Posted 2 years ago

“I must have been an early user according to the story of how Pet Lab started - I used the En Zyme odor and stain remover and it worked straight away. I then gave it to my cousin with a new puppy! We have just got a new dog and so need it again so ordered and then noticed they make a laundry liquid which I have also ordered. Yesterday I recommended to a friend who has an aging dog. It is the only product I have found that actually works!!!!”

Helpful Report

Posted 2 years ago

“In short, read about this product on line, read reviews order it, honestly thought probably won’t work like other products . Well I’m eating my words this product is amazing I’m still blown away how great it works, thought my rugs where a throw away. Have recommended to my family & friends as well. Going to order the carpet cleaner now.👌”

Helpful Report

Posted 2 years ago

“Awesome product! This is my 2nd purchase and I will continue as not only does it work ! it smells amazing too ! Thanks Petlab for a great product! 😊”

Helpful Report

Posted 2 years ago

“I’m using the concentrate enzyme and disinfectants with pump spray and have been really happy with them. The ease of use and pleasant smell of the enzyme leave the house smelling great and are effective as they’ve been described. And thank you for responding promptly when my pump bottle was defective and sending me a new one. Excellent delivery time and service.”

Helpful Report

Posted 2 years ago

“Smells amazing, everyone comments on how nice the house smells and no pet odours at all. I have an inside cat and dog. Highly recommend”

Helpful Report

Posted 2 years ago

“My daughters room smelt for years because of our dog, especially when its humid, sprayed this wonderful product and the room doesn't smell like urine anymore!”

Helpful Report

Posted 2 years ago

“Absolutely amazing product the smell of the house is fresh no smell of animals at all I have a dog and cat indoor and you could not smell nothing at all…. Amazing”

Helpful Report

Posted 2 years ago

“I have been using Pet Lab for well over a year now and it is a total game changer when it comes to animal Pee or vomit on the carpet….. after a while it completely gets rid of any stain or smell. It is simply amazing. I have had animals all my life and unfortunately there is always an accident or two and cats will never vomit on hard surfaces….. they always manage to find the carpet. Pet Lab is simply the best product I have ever used. I have 4 cats and one has a bad habit of market territory…… this has saved my life. It has even helped stop it from happening as much. I highly recommend urine, stain and odour remover, laundry liquid and the disinfectant. I have just ordered the carpet cleaner for my machine as I am sure this will be fantastic also. I have tried almost every product in the market and these products are by far the best. Thank you Pet Lab!”

Helpful Report

Posted 2 years ago

“We at View Bank Cattery and Kennels love PET LAB our facilities smells amazing when we use PET LAB. We also use the laundry detergent and leave our dog bedding smelling great.”

Helpful Report

Posted 2 years ago

PetLab is rated 4.8 based on 3,114 reviews