PetLab Reviews

Name: PetLab
Address: 2/1 Janice Avenue, Cheltenham, Victoria
Rating: 4.80

4.8 Rating 3,114 Reviews

95 %

of reviewers recommend PetLab

4.8

Based on 3,114 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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PetLab 5 star review on 6th December 2025

313

Anonymous

Anonymous // 01/01/2019

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“I have tried everything and spent a lot of money to get rid of spots my Burmese spray in! This works, I foster kittens so look forward to this product when it arrives!”

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Posted 2 years ago

“Fantastic products for pet homes. Easy to use. Enzyme cleaner is the bomb! Removes stains and smells. Other products tend to mask the odour. Eco lab wash is also great for the Pet items that can be put in the wash. Recently have a dog with severe IBD and now a puppy, can't live without these products. We also have astro turf which we treat regularly. Thank you for an amazing product.”

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Posted 2 years ago

“Excellent product 10/10 Couldn’t believe how good it works”

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Posted 2 years ago

“I love this product it is truly amazing. i can't wait to try the carpet shampoo to make my collection complete. Amazing product.”

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Posted 2 years ago

“We have numerous dogs & cats, some just to provide respite care until they find a permanent home, so they are continually adjusting & are often not house trained. I absolutely love the PetLab products to get Reid of stains & smells. Also the laundry products to effectively cleanse bedding before the next (usually very stressed) foster dog. Well done PetLab”

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Posted 2 years ago

“This is the best product I’ve used to eradicate pet odour. It smells lovely and is very effective. Will be sticking with Petlab.”

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Posted 2 years ago

“It’s a genius product for all fur parents! I love their spray and it is so good knowing it’s safe for my cat and nothing harmful for her. Hope you guys expand your range to more things, ill definitely keep supporting.”

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Posted 2 years ago

“Great products glad to do business with an Australian company Certainly does work and the smell is lovely”

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Posted 2 years ago

“Great stuff. Have no more problems with my kitten not using the litter tray. 👏👏”

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Posted 2 years ago

“I got this because one of our male dogs started peeing EVERYWHERE in the house. Within 3 days of using it he had stopped. Highly recommend. Has a great smell too”

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Posted 2 years ago

“Love the drying towel and the mats grab a lot of what our dog trails inside, recommended.”

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Posted 2 years ago

“I love the product, and the smell it makes a difference with the artificial grass mats that i use”

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Posted 2 years ago

“Absolutely love your product. Finally found a product that actually works.My house has no more animal smells.Thanks alot.”

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Posted 2 years ago

“The ordering is easy, tracking order updates good, The product is fantastic.”

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Posted 2 years ago

“So, my studio was very stinky because my cat, Ziggy, from time to time does a spray on the furniture. I can't stop him. Pet Lab made it all good again. I am selling my place and it was extremely awkward to take anyone in there. Thanks to you guys, it looks like I have sold my place! I will spray that studio again with Pet Lab once it is empty, because the new owners deserve a clean room, and none of Ziggy's perfume to remain. It will come in handy in the future too, I am pretty sure. Thank you!!! Nothing else worked! This time it has stayed good in there!!! Very grateful!”

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Posted 2 years ago

“We tried everything to get rid of the doggie smell in our artificial lawn including dishwashing liquid and pine-o-clean but it only masked the smell momentarily. Now I have found the artificial lawn deodorizer from the Petlab online and I love, love, LOVE this product! It breaks down the doggie smells at the same time as freshening the area up. I love it especially since our lawn surrounds our outdoor entertaining area. So now my hubby and I can have friends over without the embarrassment of the waft of our beloved fur babies and instead the pleasant smell of the Petlab artificial lawn deodorizer fresh scent. I highly recommend this product!”

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Posted 2 years ago

“Omg best stuff ever!!!! I have tried so many other brands and non works as good as this!!! I have put it in everything! I have two dogs and children so it works for both. I've cleaned wee out of couch and floor and mattresses. I use it as a spray, floor cleaner, carpet and couch cleaner. It smells amazing :) I've gone crazy and cleaned everything :) highly recommend!!!!”

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Posted 2 years ago

“These products are a life saver - gentle on carpets and pet beds - excellent for making things look and smell fresh and clean. The scents used are also gentle and fresh.”

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Posted 2 years ago

“Pet lab solved my problem of bad smell on my fake grass in a small courtyard and I found out about its efficiency through a lady in the aisle, at a well-known pet store looking at other products telling me she had purchased from pet lab and was extremely happy with the result. Definitely would purchase again from Pet lab.”

PetLab 5 star review on 4th December 2023

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Posted 2 years ago

“I have recently moved into an over 50s village & I have fake grass out the back, & have a little puppy, it was starting to smell so I fell upon this product, all I can say it is brilliant, takes the smell away instantly after spraying my grass, & leaves a beautiful smell. I will never go looking or use any other product, the Stain & Odour super concentrate is the one for me. Thank you Pet Lab. Cheers Naree Hauser”

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Posted 2 years ago

PetLab is rated 4.8 based on 3,114 reviews