PetFriendly Reviews

Name: PetFriendly
Address: 8616 G Street, Omaha, Nebraska
Rating: 4.20

4.2 Rating 701 Reviews

77 %

of reviewers recommend PetFriendly

4.2

Based on 701 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

About PetFriendly:

We’re PetFriendly — a pet wellness company based in Omaha, Nebraska. Our mission is to keep pets healthy and make their humans happy.

We are dedicated to creating safe, effective, and vet-quality pet care products for dogs and cats. We’re your best friend’s new best friend!

Each month we deliver products you need to keep your pets healthy. So delete those calendar reminders, throw away the post-it notes and say goodbye to trips to the store. You can forget about remembering—it's human proof.

Visit Website

Phone:

402-227-3320

Email:

help@petfriendlybox.com

Location:

8616 G Street,
Omaha
Nebraska
68127

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The shipping times are ridiculously long. It takes over a week between payment and receiving box”

Helpful Report

Hi Laura! We ship boxes the next business day after you order, and our boxes take 3-5 days to be delivered. Your order was placed three days ago. Please reach out to our team at help@petfriendlybox.com if you have not received your box in our standard delivery time, our team is happy to help!

“My DOG STILL ITCHES... DOESNT WORK .. WANT FULL REFUND. ILL SEND ALL BACK IN CAN”

Helpful Report

“I purchased their flea and tic topical treatment for all of my pets. The treatment was not very good. It did not affect the fleas at all. My pets continued to scratch and be very uncomfortable. I am still seeing fleas on all pets. I am willing to try one more application on each pet, if it doesn't work, I'll be canceling my subscription!!”

Helpful Report

“We tried the flea control for two months on all four of our cats. Bottom line, it does NOT work. Poor babies are still scratching and have fleas. Ending subscription today to get them something to actually help them.”

Helpful Report

“Great customer service, but terrible products. 48 dollars a month and I think they’re fleas got worse.”

Helpful Report

“After 2 flea treatments my two dogs are scratching and biting as much as before. Not impressed.”

Helpful Report

“my pups were on the product for about 5 months My boy ended up with severe lyme disease. This is a low-budget imitation and I do not recommend if you love your pets.”

Helpful Report

“Flea mediation I ordered didn't work at all on any of my dogs”

Helpful Report

“If you want my honest review then I'm ready to be very blunt about my answer. The product that you're selling is no good by all means I put the product on my dog and even several weeks after he was infested with more fleas than I began with. The shipping was poorly and I was misled about everything. Thank you for your services but I will not be going with you guys for the product that you give thank you for your time”

Helpful Report

Hi Jason, thank you for your honest feedback. We always appreciate our customers sharing their stories. We hope that the solutions we proposed via phone call will work for you and your pet. Please let us know if there is anything more we can do, we're happy to help! 🐾

PetFriendly is rated 4.2 based on 701 reviews