Phase Eight Reviews

Name: Phase Eight
Rating: 4.30

4.3 Rating 7,117 Reviews

83 %

of reviewers recommend Phase Eight

Company Reviews

Product Reviews

47,315

Anonymous

Anonymous // 01/01/2019

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“Lovely dresses for occasions or a nice afternoon tea with friends.”

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Posted 8 months ago

“Excellent service no quibble returns”

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Posted 8 months ago

“Clasp broke after 2 days and filling of the coat comes through the material very very poor quality”

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Posted 8 months ago

Hi there. We’re truly sorry to hear about the clasp breaking after such a short time and the filling showing through the coat. This isn’t what we would expect from our high quality items. It seems your query has now been resolved, but if you need any further assistance, please reach out below. https://www.phase-eight.com/here-to-help/contact-us.html

Posted 8 months ago

“Great prompt service.”

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Posted 8 months ago

Hi there, Thanks for your feedback—glad to hear you found the service prompt. If there’s anything else we can help with, please let us know.

Posted 8 months ago

“Amazing collection”

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Posted 8 months ago

“Good web site and delivery”

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Posted 8 months ago

“Everything as expected”

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Posted 8 months ago

“I have bought quite a lot of different types of clothes from Phase Eight through out the years. Good value clothes. Good variety. Easy to look at items on website. Always received items in good time. Any returns are dealt with promptly too. Highly recommend Phase Eight to friends & family.,”

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Posted 8 months ago

“Lovely quality and kept to fashion”

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Posted 8 months ago

“Stylish flattering dress up or go more casual, love it. Hang in bathroom to reset pleats. I always feel good in Phase 8.”

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Posted 8 months ago

“Brilliant site. They found my size even when it was sold out. Thank you.”

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Posted 8 months ago

“Highly recommend Phase Eight online shopping experience was a delight”

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Posted 8 months ago

“Very good styles and Reigate shop excellent service BUT order didn't arrive in time for xmas so will have to return latests item but will continue to shop at Phase Eight.”

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Posted 8 months ago

“Beautiful colour, beautiful cut, and lovely fabrics!”

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Posted 8 months ago

“A good range of dresses which I like. Good fit and quality. Quick delivery and I appreciate free returns too.”

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Posted 8 months ago

“I found it way to big and poorly fitting .Also tried returning it to phase eight in Dublin and they would not take it back very disappointed”

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Posted 8 months ago

Hi Bernadette. We’re really sorry to hear the item didn’t fit well and that your return experience in Dublin was disappointing. We’d love to help you find a better fit or a suitable alternative. Please get in touch so we can assist with options and next steps. https://www.phase-eight.com/here-to-help/contact-us.html

Posted 8 months ago

“Lovely dress!”

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Posted 8 months ago

Hi there, Thanks for your lovely feedback—glad you like the dress! If there’s anything else we can help with, please let us know.

Posted 8 months ago

“I have still not received my item and no email from actually Phase 8, apologising or giving a timeline. Just an email rating Phase 8 on an item I've not received yet. It was ordered 17 DEC and it is now 2 jan.”

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Posted 8 months ago

Hi Tracey. We’re truly sorry for the delay and for the lack of communication about your order. This isn’t the experience we want you to have, and we understand how frustrating this must be. Your query has since been resolved, and we look forward to making your next experience perfect for you.

Posted 8 months ago

“Arrived very quick”

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Posted 8 months ago

“The blue dress came in an open bag and smelled of perfume so I assume somebody had already tried it on. The brown dress wasn't up to the usual quality that my other phase eight dresses are, the inside slip felt wrong at the seams.”

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Posted 8 months ago

Hi there. We’re really sorry to hear about this experience with the blue and brown dresses. That isn’t what we’d wish for our customers. Please get in touch so we can look into a refund, or return options and investigate the packaging and quality concerns. You can reach us here: https://www.phase-eight.com/here-to-help/contact-us.html

Posted 8 months ago

Phase Eight is rated 4.3 based on 7,117 reviews