“Lovely shoes just not suitable for me, when I tried them on and took a few steps my feet slid down them over the edge of the sole, so I had to return them, Phase Eight really good and refunded me”
“Quick arrival of online order, dresses in pristine condition. Slight inconvenience that one dress arrived in the wrong size but no major concerns in general. The overall service was brilliant and customer service is great with very efficient problem resolving. Return method also extremely simple. Overall brilliant service. Thank you”
“They were brilliant after I contacted them when Evri claimed they couldn't deliver and somehow got them to come that evening and actually knowck at my door and deliver. Do wish you wouldn't use Evri”
“Phase eight store didn't have the dress in the stock so ordered on line . Easy to use web site I did click and collect and it was delivered within a couple of days . Good email communication through process . Could try on in store with very helpful staff in the Liverpool store. Beautiful store bright clean and very helpful staff . No complaints thank you .”