Phase Eight Reviews

Name: Phase Eight
Rating: 4.30

4.3 Rating 7,107 Reviews

83 %

of reviewers recommend Phase Eight

Company Reviews

Product Reviews

47,299

Anonymous

Anonymous // 01/01/2019

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“Not received them how can I judge”

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Posted 9 months ago

Hi Carol. We’re really sorry you didn't receive your order. It looks like this has since been resolved for you by our Customer Care Team. Please let us know if you need any further assistance.

Posted 8 months ago

“Love the colour and quality, good value in sale.”

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Posted 9 months ago

“Great service .”

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Posted 9 months ago

“Disappointed I had to pay to return items”

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Posted 9 months ago

Hello there. We're really sorry to hear that our returns process was not what you had hoped for. Your feedback is incredibly important to us, we will continue to review the process so our customer's have a smooth shopping experience.

Posted 8 months ago

“I ordered a 12 in the Candice Zip and was sent a 14.”

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Posted 9 months ago

Hi Shauna. We’re really sorry to hear you received the wrong size. That isn’t our usual standard in the slightest. It looks like this has since been resolved for you. We look forward to making your next purchase perfect for you.

Posted 8 months ago

“Excellent quality clothing”

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Posted 9 months ago

“A nice choice of dresses in larger sizes. Delivery was excellent”

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Posted 9 months ago

“Very high quality”

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Posted 9 months ago

“I say company to do business with. But disappointed that my local shop has now closed down so had to go to Bluewater to collect. It did take almost a week to be ready for collection which was unusual. But once in store easy to collect without any fuss. Except Phase Eight need to ensure they are added to the floor plan at Bluewater as they are impossible to locate from the online maps.”

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Posted 9 months ago

“Very fast delivery, quicker than stated originally.”

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Posted 9 months ago

“Absolutely awful- treated like rubbish by your delivery agent who abandoned the box on a path in heavy rain. Unsecure, unsafe and totally unacceptable”

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Posted 9 months ago

Hi Keith. We're truly so sorry to hear about the delivery experience, we know how disappointing this must have been. We would love to make your next experience a much better one. Thank you for your feedback.

Posted 8 months ago

“Lovely weight and design. I got lots of compliments. One gripe is that the belt cannot be fastened due to too much thick fabric around the belt buckle and the head of the belt. I will have to buy another belt for this dress.”

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Posted 9 months ago

“Items packed well with timely delivery. Styles lovely and interesting. More regard needed to materials that crease. Many of your clothes will be packed for weddings and cruises and the availability of irons - or the ability of the material to be ironed needs more consideration. Buttons and loops are a two person job.”

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Posted 9 months ago

“Very speedy delivery, and refunded a return immediately. Garments packaged very well. Dress was beautiful, and fantastic quality”

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Posted 9 months ago

“Slow delivery, no shipping updates.”

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Posted 9 months ago

Hi there. We’re so sorry about the slow delivery and lack of shipping updates, that isn’t what we’d expect from Phase Eight. We would love to make sure your next delivery is smoother.

Posted 8 months ago

“has still not been delivered”

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Posted 9 months ago

Hello there. We’re really sorry to hear your order hasn’t been delivered yet, we appreciate how frustrating this has been. Your query has since been resolved, we'd love to make your next purchase a smoother one.

Posted 8 months ago

“It’s a lovely piece…”

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Posted 9 months ago

“Still waiting for jacket to arrive. Have lodged a complaint, as parcel is still sitting with Evri, with no response”

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Posted 9 months ago

Hi Margaret. We’re truly so sorry to hear your jacket hasn’t arrived and that you’re still waiting on Evri. It seems that your order has since been refunded for you. We would love to make your next shopping experience a smoother one with Phase Eight.

Posted 8 months ago

“I would like to say how nice the item is but my order was placed over a week ago and at present has not been delivered. Despite paying for next day delivery Come on Phase Eight... I'm sure you can do better.”

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Posted 9 months ago

Hello there. We’re so sorry your order had not arrived as expected, especially after selecting next-day delivery. This isn’t the experience we would wish for our customers. As your query has now been resolved, your feedback will be taken on board so that we can make your next experience a smoother one.

Posted 8 months ago

“Dress fits perfectly. Colour great & fashionable.”

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Posted 9 months ago

Phase Eight is rated 4.3 based on 7,107 reviews