PhoneConvert Reviews

Name: PhoneConvert
Rating: 4.19

4.2 Rating 933 Reviews

79 %

of reviewers recommend PhoneConvert

Company Reviews

Questions

Metrics

4.2

Based on 933 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 56%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2 out of 5

Visit Website

Phone:

0172677416

Email:

damon@phoneconvert.co.uk

Location:

Phones,Po Box 293
PL25 9FE

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PhoneConvert 5 star review on 21st September 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I sent in my phones last week. I received an email about them needed to be reset. I was told that I would either receive money or my phones back. That was last week, I have not received payment, my phone or any communication since. I sent in four phones and I have gotten nothing for them. I will report this to police and citizens advice by end of week. I am so upset. I have reported to Action Fraud and I have the address I sent the phones too, as it is located in Cornwall I will report to Devon/Cornwall police. DO NOT SEND THEM YOUR PHONES. I didn’t want to believe bad reviews but they are legit. I have sent FOUR phones and was quoted 200£ and have not received ANYTHING. I finally heard from them on 17/1/2020, as I left a bad review . I was quoted 229£ but received an offer for around £70. I was told i would receive payment on 17/1 at end of day.... and since they were taking care of this was asked to remove my review. I have still not received the payment as of 18/1. UPDATE: 20/1: I was contacted after chasing my payment - was told on 19/1 that if I had a paypal they would pay me immediately. I gave them that information-14 hours later. I am still awaiting payment. They’ve asked me to remove this review - once this is sorted out, don’t really want to. I shouldn’t be having to chase the money that they promised me multiple times. THIS IS A JOKE.”

Helpful Report

Posted 5 years ago

“The process was fast and easy!!! I am horrible with phones and other electronic devices so I sought out a way to make money off of them without losing so much. This is one of the best sites I have found so far.”

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Posted 5 years ago

“I was about to go through all the sites I could find & then check reviews for each one before selling my smartphone but when I saw this listing, the hunt was over in seconds. Couldn't have been easier.”

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Posted 5 years ago

“I used many different phone recycling websites in the past and PhoneConvert is so far the best. Extremely fast payment.”

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Posted 5 years ago

“Excellent price for my phone and fast payment. Really quick thank you.”

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Posted 5 years ago

“A very easy process to get paid for old phones very fast payment 110 pounds for my iPhone 6s”

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Posted 5 years ago

“Sold my phone on Monday and I have not heard anything since and they seem to be ignoring my emails.....”

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Posted 5 years ago

“Selling my iPhone 11 was easy. I got an upgrade on my contract but decided to stay with iPhone x. PhoneConvert paid me nice money for my iphone 11”

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Posted 5 years ago

“Pleased with how quickly and smoothly it all went. I’ve sent them my samsung S7 to sell on friday and I received payment on sunday. great service, will recommend.”

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Posted 5 years ago

“Pleased with how quickly and smoothly it all went. I’ve sent them my iPhone 7 plus to sell on Monday and I received payment on Wednesday.”

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Posted 5 years ago

“I’m really happy with their service. I’ve used this website to sell my used iPhone 7 plus. Very fast and they offer way better money. Thank you.”

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Posted 5 years ago

“Sold I phone 6s and I am happy with the price they offered for my phone. payment done successfully into account with in a day. well done a faultless service..”

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Posted 5 years ago

“I'm glad my friend recommended me this website. I sold my old phones and bought a new one.”

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Posted 5 years ago

“Excellent service. Will recommend”

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Posted 5 years ago

“I wasn’t expecting everything will be so fast. They collected my phone on Tuesday evening and I got money Wednesday around 3 pm.”

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Posted 5 years ago

“Sent my phone and nearly 3 months later still not received my payment I’ve asked for my phone to be returned which Damon said they’d do but nothing yet. They’ve also stopped answering my emails -DO NOT USE THIS COMPANY!!!”

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Posted 5 years ago

“Great company I can recommend to everyone. I sold my iPhone 8 and they gave me really good price. Now I will be sending my sons PS4 so they will repair it.”

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Posted 5 years ago

“Great company to do business with. Sent my iphone 8 plus and they paid much better than the buying companies online. Communication was good and easy payment. I am happy with the customer service and payment on time. 5 star recommendations ....”

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Posted 5 years ago

“Service is better than I expected .First time I sold my old I phone 6 and I phone 7 here .was worried about stories going on reviews but it was so easy and simple that they updated me different occasions about status of phones and payment on time .there is no doubt I will use phone convert again to sell or buy mobiles in future .Great work guys”

Helpful Report

Posted 5 years ago

“Service is better than I expected .First time I sold my old I phone 6 and I phone 7 here .was worried about stories going on trustpilot but it was so easy and simple that they updated me different occasions about status of phones and payment on time .there is no doubt I will use handset recycle again to sell or buy mobiles in future .Great work guys”

Helpful Report

Posted 5 years ago

PhoneConvert is rated 4.2 based on 933 reviews