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Phones2Pounds Reviews

4.0 Rating 137 Reviews
74 %
of reviewers recommend Phones2Pounds

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I placed an order on a Thursday afternoon. They managed to somehow get the returns packaging shipped to me quickly because it arrived the morning after. I posted my phone on the Friday through the post office and received the payment on Monday. For reference the phone I sent in was an iPhone 6S and it had a crack on the screen.
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Posted 3 years ago
So I have used these guys a few times over the years. It has always been a positive experience as a whole so I think they deserve the review I'm learning. Thank you.
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Posted 3 years ago
Traded in my old phone in a few weeks ago as I fancied an upgrade because the screen was cracked on my one. Start to finish I got emails just keeping me in the loop and the funds arrived as promised. I don't think I can really ask for anything more.
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Posted 3 years ago
Slight delay in the payment, a day and a half instead of a day. But I wasn’t in a hurry so it hasn’t effected my review.
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Posted 3 years ago
DO NOT USE THEM I sent my iPhone 11 to them and they told me I’d get £260 I told them there was one scratch on screen and this was the agreed price when they got the phone they said it’s got a scratch the price is £160 now iv asked for my phone back on several occasions I still haven’t received it back iv tried to call them loads of times never getting through to anyone I just want my phone back or the £260 promised really bad company do not use them 3months iv been waiting for my phone back
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Posted 3 years ago
AVOID AT ALL COSTS Sent my mobile phone off in good faith, met all the requirements they described and they offered £247.00. Had to chase them up was the first alarm bell, and then they came back with an offer of £115.00 as they said the phone had been water damaged. I told them it wasn't, and added that the iPhone 11 was in fact waterproof to 1.5 metres for up to half an hour. The phone had never been near water, and always had a cover on it. I haven't heard anything since, and the last email response I had asking didn't I want photos of my phone? I have raised a complaint with Trading Standards via the Citizens Advice website, and have reported it to the police. 2 weeks later, no phone, no money, and very angry how a company can take advantage of people like this. Its theft. Disgusting.
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Posted 3 years ago
ACUTEBOLT has made my life so easy. I don't have to watch my man all the time. The app lets me keep an eye on him even when he locks his panel. www acutebolt com
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Posted 3 years ago
If you are thinking of using this company, I would say ‘please don’t’. They had received my device yet denied it - until I sent them a screenshot with proof that it had been delivered. Then they backtracked and said payment had been made. Has it? Not at the time I am writing this review, which is five full days after my device was delivered. I wish I could attach the email thread that corroborates all of this. I will be reporting these scam artists to Trading Standards and potentially taking them to court to bring them to book and hopefully get my money. Don’t go through my pain. Avoid them like the plague.
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Posted 3 years ago
Money arrived the following morning. Apart from that everything was.
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Posted 3 years ago
Waited 8 days for a cheque, no reply from anyone, no form of communication a really poor business
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Posted 3 years ago
Paid quickly at the suggested price. Will use again next year
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Posted 3 years ago
Everything went well, recommended
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Posted 3 years ago
Great, quick and really easy service provided
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Posted 3 years ago
All round excellent service and quick!
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Posted 3 years ago
Excellent service , very fast payout. Would recommend
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Posted 3 years ago
Slight delay on the payment but all was well. It came through the following morning.
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Posted 3 years ago
Left my Samsung account on my phone but got decent support via email in helping me remove it. Just wanted to show some appreciation.
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Posted 3 years ago
Seamless service. Did as they said they would and hence they deserve the glowing review
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Posted 3 years ago
10/10 for speed and service
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Posted 3 years ago
After spending some time searching for the best price for my old phone these guys kept cropping up as the highest paying. Decided to place an order and send my phone in and I’m glad I did because it was hiccup free.
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Posted 3 years ago
Phones2Pounds is rated 4.0 based on 137 reviews