“Excellent service from Pounds 2 Pounds, completed online form, got best price, received envelope within a couple of days, sent my phone in and received money into my bank account within a couple of days. Would highly recommend”
“YOU SHOULD AVOID THIS COMPANY AT ALL COSTS!!!
This is why:
- they quoted the highest amount of all the companies but then knocked £70 off because there were “scratches on the screen”. This phone was kept in a case with a screen protector on the entire time so there definitely was not any scratches.
- once I had managed to get them to raise the price up to what another company were offering they took 10 days to send me the money. I had to chase them multiple times asking where the money was.
- their phone lines aren’t running so was depending completely on emails which they were slow to respond to (but were very quick to respond when I was arguing the price with them)
Overall this company offers the best price but makes up fake reasons to knock the price down so realistically don’t offer the best price at all. Then their claim of paying out the same day they receive the phone is a complete lie as well. 10 days later I have finally received my money but much less than anticipated and it took a lot of effort to chase them down and get them to send it.”
“** SCAMMERS ** I received an offer of 252 pounds for my nearly new condition samsung smartphone, upon sending them I have received a reply saying ,the price quoted to me was a website error, and they send me a following email. Really appalled by the experience. So this should be avoid by all cost”
“Amazing service, everything was explained clearly and the packaging I sent my phone off in was high quality! I received my payment very quickly too! Thank you :)”
“Can’t believe how quick and easy the process was. Literally took a week probably less from me requesting packaging, receiving packaging, sending phone off and then money going into my account. I would deffo use them again.”
“This has been the easiest transaction of selling a phone that I have ever used. Not only was the price a lot higher that others but the process was simple. There was no haggling over the quoted price once the phone was received as I have had with previous companies, and the payout was completed within a couple of days. Will definitely use again.”
“Slight delay in paying for my order (next morning instead of 5pm) but not too fussed and I completely understand for small companies at the moment with the pandemic at times timescales can’t be kept to. But apart from that everything was fine.”
“Just wanted to say thank you to the staff members who helped me in getting my dreaded apple account removed from the phone I sent in. They were very patient and guided me through step by step.”
“BE CAREFUL. Take photos of your phone before sending. And take a note of the serial and IMEI numbers.
**I’M VERY UNHAPPY.**
I sent my phone expecting the quoted price of £145 to be honoured. I was then offered a little over HALF this price at £86, being told there was cosmetic damage.
This is not stated anywhere when agreeing a price. The website offers a price for a ‘working’ phone. There is nothing stating cosmetic marks will reduce a phone’s value. I complained, because I knew my phone had very minimal signs of wear. I was then quickly offered £125. I complained again, as this made no sense, and I expected my agreed price of £146.
I then received photos of a phone which had heavy scratches to the screen. I was incorrectly told this was my phone.
Again, be careful with this company..”
“Absolute joke, I have picture's of my phone before I sent it and they are trying to say there is scratches and mark's on the phone that are 100% not there total joke”
“Sent my pristine iPhone to them in it’s tough case with screen protector….. of course just like most reviews say they came back and stated my offer was reduced due to a deep scratch on the screen🙄🤬 SCAM SCAM!!! I have no payment and no phone SCAM SCAM!”
“Avoid, Avoid, Avoid!!! Had phone for over a week. Been requesting some communication or return of my daughters phone, only to be ignored. Looks like they may even try to keep my 15 year old daughters phone. The lack of communication or the ability to call them is a real concern for anyone considering using them.”
“We sent our phone value 250 then you changed it to 150 we asked you to return it and upped your value to 200 we said no please return it it's now 14 days noy arrived ref 00106214
Rubbish”
“Where do I start.......Firstly they have a tonne of fake reviews......I would ignore all the reviews which are generic and only have one review. I sent them a perfectly working iPhone 13 Pro 256GB with a £371 quote. It was damn perfect!!!! I then waited a week for a response of "To our findings, it's heavily damaged/scratched and dented" ABSOLUTE RUBBISH. With an offer of over £100 less than the quote. I then haggled with them to finally agree on still £50 below the quote. THESE PEOPLE ARE AWFUL. DO NOT USE IT! They will make up faults to reduce the quoted price. Even after the ACCEPTED quote, I had to chase them for payment. Where do I start.......Firstly they have a tonne of fake reviews......I would ignore all the reviews which are generic and only have one review. I sent them a perfectly working iPhone 13 Pro 256GB with a £371 quote. It was damn perfect!!!! I then waited a week for a response of "To our findings, it's heavily damaged/scratched and dented" ABSOLUTE RUBBISH. With an offer of over £100 less than the quote. I then haggled with them to finally agree on still £50 below the quote. THESE PEOPLE ARE AWFUL. DO NOT USE! They will make up faults to reduce the quoted price. Even after the ACCEPTED quote, I had to chase them for payment.”
