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Picframes.co.uk Reviews

4.7 Rating 5,438 Reviews
95 %
of reviewers recommend Picframes.co.uk
4.7
Based on 5,438 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Picframes.co.uk Reviews
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Phone:

01270625675

Email:

sales@picframes.co.uk

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Picframes.co.uk 5 star review on 6th March 2022
Bill Sweeney
Picframes.co.uk 5 star review on 16th February 2022
Niall Riley
Picframes.co.uk 5 star review on 1st February 2022
Michael Kaye
Picframes.co.uk 5 star review on 25th January 2022
Sue Brooklyn
Picframes.co.uk 5 star review on 19th January 2022
JOHN TRASK
Picframes.co.uk 5 star review on 16th January 2022
Phillip Watson
Picframes.co.uk 5 star review on 16th January 2022
Nicola Farnfield
240
Anonymous
Anonymous  // 01/01/2019
Excellent service, good communication and arrived promptly even during the current situation. Very easy to use online tool where you can visualise your picture in the frame before ordering. Very pleased indeed with my frame.
Helpful Report
Posted 4 years ago
Fits beautifully. Looks good!
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Posted 4 years ago
So delighted with my picture frames. I’ve bought 2 recently, one where I needed the mount to be included and a bigger frame without the mount. I ordered in white gloss which is lovely. Both are perfect and fit beautifully. The website guides you through the selection process and was easy, even for me. Considering the items are made to order, they arrive very quickly. I’d definitely recommend using this company.
Helpful Report
Posted 4 years ago
Service was excellent including updates about the order, the received items were well made and arrived very well packed.
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Posted 4 years ago
I first ordered mounts during covid and it took a while to come. I then ordered last week and it came in days. Good product and efficient company. Will keep using pic frames for custom mounts.
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Posted 4 years ago
Great quality, excellent value for money
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Posted 4 years ago
Very easy ordering process with helpful previews, happy with product and I would order again.
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Posted 4 years ago
Would definitely order again. Was kept updated on the process and then came very fast and the fit was perfect.
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Posted 4 years ago
Attractive frame, well made, perfect sizing and generally very good value for money. I will happily recommend and will use again in the future.
Helpful Report
Posted 4 years ago
Easy order process and very happy with finished product. Great quality!
Helpful Report
Posted 4 years ago
To be honest with the price being half of what others were quoting didn’t expect much but how wrong I was. Sizing was perfect, frame quality was perfect, packaging and delivery was perfect. Plenty of communication along the way also as my order moved through their systems. Will definitely be going back to picframes when I need another one!
Helpful Report
Posted 4 years ago
Fantastic Frames (even if they are a little expensive) Saying that this is my 3rd order and now I have found PicFrames, I will always come back to them in the future. Superbly packed. I cannot fault the service at all.
Helpful Report
Posted 4 years ago
Unfortunately, we made an error in measuring our picture, leading to receipt of a frame 10 cm too long. Understandably, there is no refund procedure for customised frames, just need to find/commission a picture to fit the frame now...!
Helpful Report
Posted 4 years ago
Excellent quality and about half the price we’d been previously quoted elsewhere. Will use them again
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Posted 4 years ago
Great quality, good communication and very well packaged. When I received the frames I thought the mount was totally the wrong colour.... until I peeled off the protective film! Silly me. Will use this company again.
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Posted 4 years ago
Lovely quality custom frame With everything you need to hang your pictures. I’ll definitely be ordering again!
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Posted 4 years ago
Frames took a while to arrive but under current circumstances I can't complain about that too much. However, quite noticeable damage to one of the frames, which clearly happened before it was packaged, was really not acceptable, so I sent an email of complaint asking what could be done about it - several days later I still have not received a reply to that email. I was surprised today to receive a replacement frame which I was unaware was on it's way - so I think perhaps communication could be better. Ultimately we have all 3 frames as ordered and we are very happy with them.
Helpful Report
Posted 4 years ago
I ordered a custom frame for mounting a photo and a letter. Unfortunately, when this arrived there was a large visible chip out of the frame. I'm pleased to say that Picframes responded immediately and had a replacement frame to me in 48 hours. Excellent customer service - 5 stars
Helpful Report
Posted 4 years ago
Great service quick and easy. Frame was well made and of a good quality.
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Posted 4 years ago
very happy with my frames and the quality, perfect size
Helpful Report
Posted 4 years ago
Picframes.co.uk is rated 4.7 based on 5,438 reviews