Picframes.co.uk Reviews

Name: Picframes.co.uk
Rating: 4.74

4.7 Rating 5,438 Reviews

95 %

of reviewers recommend Picframes.co.uk

Company Reviews

Questions

Metrics

4.7

Based on 5,438 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Phone:

01270625675

Email:

sales@picframes.co.uk

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Picframes.co.uk 5 star review on 6th March 2022

240

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased with the frame. Reasonable price and well made. Package it came in was very good with no danger of it getting damaged. Thank you”

Helpful Report

Posted 4 years ago

“Excellent service. They kept in touch about my order frequently - it arrived promptly and I am very pleased with it. I would definitely recommend this company.”

Helpful Report

Posted 4 years ago

“This is the 1st frame I have had from Picframes and can honestly say I am very pleased with the product.Infact I have ordered another frame from them which I am sure will be just as good.”

Helpful Report

Posted 4 years ago

“Really happy with the picture frame ordered, it was easy to put in the bespoke requirements and order the frame. Excellent communication throughout keeping me updated of the progress of the order. Will use again when needed.”

Picframes.co.uk 5 star review on 19th October 2020

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Posted 4 years ago

“Thank you for the great Customer Service.”

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Posted 4 years ago

“This is the third time I have used this company and have never been disappointed. Good quality, service and so well packaged. Many thanks.”

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Posted 4 years ago

“Excellent quality, good service with plenty of updates on the progress of my order. I would definitely recommend and use again”

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Posted 4 years ago

“Top quality frames with attention to detail, excellent service and communication. Very well packaged. I highly recommend Picframes.”

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Posted 4 years ago

“Beautiful frame! Very good quality thanks again :)”

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Posted 4 years ago

“Order took even longer than the extended time I was advised of at purchase. No up front communication to notify me, I had to e-mail to find out and this took too long to gain a response. DHL delivery very poor customer service: Received an e-mail from DHL on the morning of schedule delivery advising me it would be between 17:11-18:11 and therefore I made sure I was home well before this time however delivery was attempted at 13:30 (over 3 and a half hours earlier than notified). DHL customer service adviser very unhelpful at rectifying the issue.”

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Posted 4 years ago

“A well-made, good quality frame. Colour and grain was as I expected from the photo on the website. My frame arrived promptly and carefully packaged.”

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Posted 4 years ago

“Great number of frame and border options. Found exactly what I needed for a couple of awkwardly sized pictures. Cannot fault communication, prices and delivery time.”

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Posted 4 years ago

“Easy to follow instructions as to how to create your frame using a wealth of choice. An excellent product delivered exactly as I'd planned. Thankyou.”

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Posted 4 years ago

“Very good indeed. Quality, online ordering process, precision, all 5 star.”

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Posted 4 years ago

“Easy to use ordering service, lots of choice and delivered on spec. Great would happily use again”

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Posted 4 years ago

“Exactly as ordered, great service”

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Posted 4 years ago

“I was really impressed with the ease and speed of purchasing and receiving my frame it was a custom made size and perfect I can’t recommend them enough”

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Posted 4 years ago

“Kept up to date with order progress. Received well packaged, so in excellent condition. Lovely finished frame.”

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Posted 4 years ago

“The frames and extras are expertly made to size and quality. The transport packaging is the best I have ever seen and in my opinion is superior to Amazon.”

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Posted 4 years ago

“Frame arrived exactly what I was looking for thanks slight damage glass in corner broken”

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Posted 4 years ago

Picframes.co.uk is rated 4.7 based on 5,438 reviews