Picframes.co.uk Reviews

Name: Picframes.co.uk
Rating: 4.74

4.7 Rating 5,438 Reviews

95 %

of reviewers recommend Picframes.co.uk

Company Reviews

Questions

Metrics

4.7

Based on 5,438 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Phone:

01270625675

Email:

sales@picframes.co.uk

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Picframes.co.uk 5 star review on 6th March 2022

240

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really pleased with the frame and service received from Picframes. Straightforward and easy to understand ordering process and quick delivery plus good price. Will definitely be a returning customer!”

Helpful Report

Posted 6 years ago

“Excellent all round. Ordering. Delivery. The product. Highly recommended”

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Posted 6 years ago

“Easy to navigate website with the ability to upload your photograph to see what your frame will look like. 9 day turnaround from order to delivery and I was kept well informed of the progress of my order. Would not hesitate to order more frames from Picframes.”

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Posted 6 years ago

“Brilliant frame, shaky communication! I am delighted with the frame I ordered and the price was competitive, the moulding is of a high quality. The corner mitres aren’t perfect to my critical eye, but more than acceptable and it is a large frame which won’t help. Unfortunately the communication was pretty poor, the telephone number seems to not get answered all the time and my frame was delayed by over a week and no communication was made regarding this at all, however it was slightly made up by them sending overnight. I am overall very happy and recommend using picframes as they now appear to be one of the best online frame suppliers. However hopeful this feedback will prove useful! Many thanks!”

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Posted 6 years ago

“Many thanks prompt and cut perfectly to measurements requested for the mount.”

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Posted 6 years ago

“Never ordered a made to measure frame before and was a bit worried about my measurements and choice of mount and frame. It was exactly how I imagined it would look and perfect for the lovely photograph of my grandchildren. It was easy to put together.”

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Posted 6 years ago

“Fabulous company and the product was perfect, reasonably priced and well made.”

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Posted 6 years ago

“Straight forward ordering process with lots of flexibility. Item as expected upon arrival. Mount only ordered.”

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Posted 6 years ago

“Great picture frame made to measure. Would definitely use this company again.”

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Posted 6 years ago

“Perfect, lovely quality”

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Posted 6 years ago

“I ordered 15 black timber frames with acrylic glazing for my A3+ size landscape photographs. The frames arrived on time, were well packed and were of very good quality and craftmanship. I was so pleased i immediately ordered another 10 frames. Highly recommended.”

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Posted 6 years ago

“I have used picframes before, which says something in itself. I found them friendly, efficient and helpful again this time.”

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Posted 6 years ago

“Excellent frames and great value for money. Would certainly use the service again. Small issue with delivery as the delivery driver just left parcel by the front door so the product could easily have been stolen. Luckily a neighbour spotted and took the parcel in for me”

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Posted 6 years ago

“Excellent. The frames perfect - exactly as I had envisioned it. Thank you.”

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Posted 6 years ago

“Excellent all round. Website easy to use and order process simple. Delivery fast. The frame is marvellous. Looks as good as ones I've paid four times as much for from the picture framing shops. Highly recommended”

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Posted 6 years ago

“This is the second round of frames I brought from PicFrames and am once again, very pleased. This time I ordered a frame and mount with 6 apertures of different sizes. The site was excellent and allowed me to enter each size exactly and adjust the space around them. Very impressive. Thanks again for a great service.”

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Posted 6 years ago

“Easy to use website.,great selection of frames and mounts. Arrived within the time stated and I was extremley pleased with all 5 frames...all prints and paintings now framed and look excellent. I wouldnt hesitate in using again.....in fact am already thinking of re framing some of my pictures!”

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Posted 6 years ago

“I've had several frames from Picframes in the past and they've all been great quality. The most recent one turned up with some minor damage caused by the courier and was replaced straight away. Can't recommend them highly enough.”

Helpful Report

Posted 6 years ago

“The ordering system was easy to use, follow up communication was good, delivery on time, and we are pleased with the product (and the instructions)”

Helpful Report

Posted 6 years ago

“It was really easy to order the exact size mount. It's a good sturdy mount, arrived quickly and in great packaging so it didn't get damaged. Would definitely use them again.”

Helpful Report

Posted 6 years ago

Picframes.co.uk is rated 4.7 based on 5,438 reviews