Picframes.co.uk Reviews

Name: Picframes.co.uk
Rating: 4.74

4.7 Rating 5,438 Reviews

95 %

of reviewers recommend Picframes.co.uk

Company Reviews

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Metrics

4.7

Based on 5,438 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Phone:

01270625675

Email:

sales@picframes.co.uk

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Picframes.co.uk 5 star review on 6th March 2022

240

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I purchased a frame fro zip frames because my usual picture framer was closed for the pandemic. It was for a gift so I was hoping it was going to be decent quality. It exceeded my expectations. I gave the measurements of the items I was framing and then chose my frame and mounts. Ordering was very quick and easy with a huge selection It wasn’t the quickest delivery but I knew it would be slower due to Covid and I wasn’t in a rush so I had no issue with this. The website clearly stated this. When it arrived the pacing was amazing and the frame was safe and sound. In fact, the packaging was so good I kept it to send the framed item to the recipient. All in all, I shall be using Picframes from now on as the frame looked every bit as professional as any I’ve had framed. I bought the brown tape and after putting that round the back the whole look was fantastic. Thank you for a fantastic transaction.”

Helpful Report

Posted 4 years ago

“Very good communication and service throughout and the picture frames are perfect for my use.”

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Posted 4 years ago

“Very good quality, really easy to order. I will be using this company again for my picture framing. Thank you”

Picframes.co.uk 5 star review on 8th February 2021

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Posted 4 years ago

“Perfect as usual, this is my 9th frame!!”

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Posted 4 years ago

“Really impressed with this service. Ordering was so easy, the finished product being individually hand-made and delivered in a very acceptable time. Throughout the process I was kept fully updated with progress of my order by email which was most reassuring. The frame arrived safely as very well packaged and is exactly what I hoped - fits perfectly and displays a very special work of art beautifully. Couldn't have wished for better! I had no cause to contact the company as communication had been excellent.”

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Posted 4 years ago

“Good quality frames and very goo service. Would use again”

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Posted 4 years ago

“great service, kept me up to date at every stage of the process and deliverd on time, exactly what I ordered. Great quality too. Happy customer.”

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Posted 4 years ago

“Very impressed with the frame - it’s really beautiful (both, the frame itself and the colouring) and you can really see the care and precision that went into making it. Better than I expected.”

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Posted 4 years ago

“The frame I ordered was of good quality...unfortunately during transit it was slightly damaged. Straight away Picframes offered to send out a replacement...can't fault the customer service!”

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Posted 4 years ago

“A good quality frame made to exact spec, but, whilst recognising it was made to order, not cheap.”

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Posted 4 years ago

“Great customer service. Had a minor issue which was promptly resolved with fuss.”

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Posted 4 years ago

“Excellent frame! Fits perfectly. Good communication and well wrapped.”

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Posted 4 years ago

“Lovely frame. Ideal for our print. Good service”

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Posted 4 years ago

“Good service. Great quality.”

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Posted 4 years ago

“First time using this company. Was impressed with the customer contact to make me aware of where my order was in the production line. Frames are exactly as I had envisaged - overall very impressed and would use them again.”

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Posted 4 years ago

“Very pleased with my frames. Well made and they really set off the pictures I have put in them. Good service and communications in terms of the stages of making the frames and when they were ready for delivery. I would use them again.”

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Posted 4 years ago

“The frames were exactly as I ordered, and delivered quicker than expected. Very Good service.”

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Posted 4 years ago

“II was possibly expecting the wooden frame to be a bit heavier/ more robust-feeling, (which is hard to judge from a photo online) but overall I'm satisfied with the frames and would order again. They took about 2 weeks to arrive, but I was kept informed of progress at every stage.”

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Posted 4 years ago

“Great product and quality. Well packaged. Arrived in perfect condition.”

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Posted 4 years ago

“Very pleased with the frames, extremely well packaged and good quality workmanship. At first I did think the colours were wrong until I realised there was a blue protective film that needed removing first!! Large range of colours and designs, would definitely use picframes again.”

Helpful Report

Posted 4 years ago

Picframes.co.uk is rated 4.7 based on 5,438 reviews