Picframes.co.uk Reviews

Name: Picframes.co.uk
Rating: 4.74

4.7 Rating 5,438 Reviews

95 %

of reviewers recommend Picframes.co.uk

Company Reviews

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Metrics

4.7

Based on 5,438 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Phone:

01270625675

Email:

sales@picframes.co.uk

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Picframes.co.uk 5 star review on 6th March 2022

240

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“arrived today , got lost somewhere as review email arrived before the parcel, but this is Scotland. Mow safely here. Well packed, well made, no issues, looks great . first time been given the cork protectors from an online framing supplier.”

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Posted 6 years ago

“What a great service. We are so pleased with our purchase. You are on the button with what you do. Great job and when I rang so helpful and understanding. I will certainly use your company again All the Best Bill & Ann Miller”

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Posted 6 years ago

“Great service, fast delivery and perfect frames. Very happy 😃”

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Posted 6 years ago

“Without any doubt the best picture frame I have purchased would certainly recommend”

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Posted 6 years ago

“Website selection process very clear and easy to use. Prices competitive and delivery was prompt and items carefully wrapped and protected to withstand transit.”

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Posted 6 years ago

“Three frames ordered. Quality exceptional. Packaging amazing! Would definitely use again and would recommend.”

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Posted 6 years ago

“Quick delivery. Frames and mount look good.”

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Posted 6 years ago

“The frame was excellent,and I am well pleased. The only problem I had was delivery. The parcel arrived on my front doorstep, and the first I new about it was my neighbour knocking on my door to let me now it was their.But I will say it did arrive as per the email time of between 5 and 6 pm. Regards G.A.Brewer.”

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Posted 6 years ago

“An old water colour from a charity shop now housed in a more modern frame made exactly to spec. Glad I found your site.”

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Posted 6 years ago

“It hasn't arrived yet!”

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Posted 6 years ago

“Great frames! Postage and packing really good. Website very helpful.”

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Posted 6 years ago

“Have bought 4 or 5 over last few years and found the product is consistently good. Specifying my needs is very straightforward and is enhanced by easily uploading an image into the frame. Delivery has been all as promised and well packaged.”

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Posted 6 years ago

“This service is amazing...so reasonable and the quality is superb...this is the first time I used this company...and I am now sorting out two more pictures to frame.”

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Posted 6 years ago

“Very pleased with my purchase and was easy to order. My picture looks excellent.”

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Posted 6 years ago

“I wanted a repeat order of 2 frames, so I placed the order and emailed to get them to check and make sure it matched, which they did and the frames have arrived and I am very pleased.”

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Posted 6 years ago

“Great selection of frames at excellent prices. Love the discount for multiple frames. Excellent quality - we will keep coming back!”

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Posted 6 years ago

“3rd or 4th time I've used them, sizing and quality spot on and website very user-friendly even for a luddite like me. Will definitely use again.”

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Posted 6 years ago

“All good - quality, delivery and fit.”

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Posted 6 years ago

“Very easy to use instructions to get exactly what you want very happy with the frame and quality delivery was quick will recommend and use again”

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Posted 6 years ago

“Order shipped on a Wednesday, paid extra for 24 hour delivery. Friday 10am was told that the order had been misplaced by the courier and that there was nothing they could do except delivery on the Saturday (72 hours) or Monday (120 hours). Emailed them 4 times during the day to try to chase but was ignored. Office closed at 4pm so no news until Monday. No idea what’s going on as no one will reply or answer. No discount or refund offered. Order was urgent, hence why upgraded my delivery. What’s the point in paying more to get it even later? My order is with picframes, not DHL. If their courier let them down then they have to take ownership. Shame on picframes for ignoring customers.”

Helpful Report

Posted 6 years ago

Picframes.co.uk is rated 4.7 based on 5,438 reviews