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PipingRock.com Reviews

2.5 Rating 218 Reviews
36 %
of reviewers recommend PipingRock.com
2.5
Based on 218 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 57%
Accurate And Undamaged Orders
Greater than 88%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Over A Week
Returns & Refunds
Refunds Process
Difficult
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PipingRock.com 1 star review on 11th September 2025
Kate
PipingRock.com 1 star review on 9th May 2025
Nancy
PipingRock.com 1 star review on 9th May 2025
Anonymous
PipingRock.com 1 star review on 26th October 2024
Esther
PipingRock.com 1 star review on 26th January 2023
Steve
PipingRock.com 1 star review on 26th January 2023
Steve
PipingRock.com 1 star review on 21st March 2022
Hamdy
6
Anonymous
Anonymous  // 01/01/2019
Absolutely disgusted!! When making an order from here they charge you shipping fees but do not make you aware of having to pay additional custom charges on delivery. My charges cam to 50% of the total order price so in actual fact the products cost more than if I'd purchased them elsewhere. So if you think you are making a saving, think again. Stay clear!!!
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Posted 6 years ago
DO NOT USE THIS COMPANY IF YOU ARE OUTSIDE THE USA! I ordered two vitamin products £18 the paid £5 shipping then waiting a while. 10 days later I get a Customs Note through the door that unless I pay £12 extra I will not get the parcel. I contacted Piping Rock and they said I have to pay it. I explained that this was not shown at all when I ordered and if it was I would not have ordered. They would not refund me so on top of two vitamin packs I have paid £17 in shipping and customs. I will never order from them again!
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Posted 6 years ago
TENGAN MUCHO CUIDADO! Esta cañon que puedas tener a través de internet una empresa-ESTAFA, que sea perfectamente legal y cometa fraudes impunemente en línea, sin que nadie haga nada.Después de dos meses de espera, nunca me llego mi pedido a Cancún, México....Desafortunadamente me pude percatar en comentarios que hay muchísimos clientes que han corrido con la misma suerte...
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Posted 6 years ago
UK order will get a £11.98 custom charge before you can collect the item. Don't touch them! Customer service non existent.
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Posted 6 years ago
Funny how other sites for reviews are 1 Star but your own reviews are 4!! Let’s see if this stays! DO NOT USE, customs charge of £11.97, incompetent company, just after your money as they know full well about custom charges as all other reviews are complaining of them!
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Posted 6 years ago
DO NOT BUY! STAY AWAY! The only reason i am giving a 1 star is because i nil options of less than this. I ordered some tablets for water alkalinity on 27/01. On 21/02 which is when it was advised i should have received the order they advised me to wait another months as it was held up in customs. On 28/03 i followed up and the same advice provided. They do not give a tracking number period (especially once it hits your country), they do not give you a refund if you never receive your order, they cannot actually confirm the order was shipped. Trust me, save yourself the frustration and loss of money. Don't buy from these scammers!
Helpful Report
Posted 6 years ago
PipingRock.com is rated 2.5 based on 218 reviews