Plumbers Stock Reviews

Name: Plumbers Stock
Rating: 4.88

4.9 Rating 1,743 Reviews

97 %

of reviewers recommend Plumbers Stock

Company Reviews

Questions

Metrics

4.9

Based on 1,743 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Phone:

435-868-4020

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Plumbers Stock 1 star review on 26th March 2025

Anonymous

Plumbers Stock 5 star review on 28th February 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The name of the agent was franz who helped me over the phone.”

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Posted 7 months ago

“Very knowledgeable on the items i was inquiring about and friendly! Highly recommended!!”

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Posted 7 months ago

“The rep named franz help me out cia email.”

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Posted 7 months ago

“Thanks, Franz for helping me out.”

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Posted 7 months ago

“A rep named franz took my inquiry and questions over the phone and helped me.”

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Posted 7 months ago

“Franz did a great job and took very good care of us and we will definitely be back.”

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Posted 7 months ago

“The online tracking was not great. But Franz tracked down the info I needed.”

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Posted 7 months ago

“Customer service was great. Darren answered my concerns about not receiving a confirmation number for my order and said it was on back order and should ship by the end of the month.”

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Posted 7 months ago

“We order a small part needed to complete our bath rennovation after Hurricane Milton. Unfortunately the part didn't fit and could not be used. I explained our situation online, via Plumbersstock.com chat. A couple days later received a very professional and courtesy reply from Franz R., Customer Service Operations Mgr. Franz was empathetic to our situation and loss. He approved a full, prompt refund. So refreshing to deal with a company who understands their customer's situation and proves that they truly care and value us as a customer. Thank you Franz!!”

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Posted 7 months ago

“Very professional service and great products, and fast delivery! Very happy with this company 👍! Thank You very much Fanz R. Phil from Lintbusters Inc”

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Posted 7 months ago

“Horrible, DO NOT recommend! 3 days to "process" an order for "in stock" parts then they shipped the 7 ounce item UPS/USPS value which takes 6 days and charge $10 for this unacceptable SLOW shipping service.”

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Posted 7 months ago

“Plumbersstock customer service is a 5-star experience. The rep whom I spoke with is Franz.”

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Posted 7 months ago

“I ordered a long shank toggle switch from Amazon which was processed through your company. I was in urgent need of the switch and was expecting delivery in a couple of days. I got a couple notifications of a shipping delay. I was at the point that I really needed the switch and could not wait any longer, and I was forced to purchase one locally. Since I no longer needed this switch, I called your number to get a return authorization as instructed by Amazon, and spoke to Franz. I explaind the situation to him, and he was extreemly helpful and polite. He resolved the return matter quickly and easily. Because the issue was caused by a shipping delay, he accepted responsibility for the problem, cancelled the need to return the switch, and initiated the refund process. This was great because I no longer needed to go back to Amazon to complete the refund process or make a trip to the post office. Franz made the whole process very easy.”

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Posted 7 months ago

“I was assisted by Franz. The transaction was smooth and fast.”

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Posted 7 months ago

“100% Great Customer Service!!!”

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Posted 7 months ago

“Outstanding customer service by Franz, who assisted me in placing a purchase order which needs to eventually reach an overseas destination. Due to the inability to pay with cards outside of USA and Canada, he assisted me thoroughly until the order was placed for a duration of more than a week. I am now excitedly anticipating the delivery of my ordered sink plus its accessories.”

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Posted 7 months ago

“Erwin was very helpful getting my parts ordered. I could not find CFG cartridges anywhere locally.”

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Posted 7 months ago

“Great customer service by Jake. Jake did a fantastic job and was very helpful. Thank you, Jake!”

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Posted 7 months ago

“Erwin was very professional and responsive. Answered my questions clearly and with above & beyond care. In addition, the deal I got on 5ft of 3" Copper Pipe was fantastic. Thank you!”

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Posted 7 months ago

“Irwin was fantastic and very helpful!”

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Posted 8 months ago

Plumbers Stock is rated 4.9 based on 1,743 reviews