Plumbers Stock Reviews

Name: Plumbers Stock
Rating: 4.88

4.9 Rating 1,610 Reviews

97 %

of reviewers recommend Plumbers Stock

Company Reviews

Questions

Metrics

4.9

Based on 1,610 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Phone:

435-868-4020

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Plumbers Stock 1 star review on 26th March 2025

Anonymous

Plumbers Stock 5 star review on 28th February 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered a Delta faucet plate for a specific faucet and did not realize only one unit was in the order. Since I needed a pair, my plumber had them in stock and installed them the same day. I called Plumbers Stock to return the one I bought and they accepted my request. I paid a 10% restock fee and return postage. Great customer service for my mistake. Thank you.”

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Posted 3 years ago

“The rep who answered the call was very courteous and knowledgeable. Kudos”

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Posted 3 years ago

“I did not get an invoice because it went to the requester in our Company. I called and spoke to Frank who was a great help!! Found the invoice based on little info and was able to complete my request.”

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Posted 3 years ago

“Plumbers Stock customer service has been very helpful. In particular, Deane helped me today. She answered my question and took care of my request, all while being friendly.”

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Posted 3 years ago

“Order was processed quickly, great communication via email. Had a minor problem (my end) with the order, but customer service (thanks Frank) was cordial and acted to correct the issue. Highly Recommend.”

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Posted 3 years ago

“Ann D helps me so much”

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Posted 3 years ago

“Very helpful and supportive”

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Posted 3 years ago

“Frank was very helpful with processing my order.”

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Posted 3 years ago

“I had a complex return request and my customer service agent, Ercel, handled it very professionally and was always pleasant!”

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Posted 3 years ago

“The customer service representative was very knowledgeable, courteous and helpful. Due to my experience with him, I would recommend Plumbers Stock to my friends.”

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Posted 3 years ago

“Frank helped me with my concern. Great customer service! I will use plumbersstock in the future.”

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Posted 3 years ago

“Ercel was very efficient and helpful in solving my problem. Great customer support!”

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Posted 3 years ago

“Ercel was very helpful in handling my issue thanks John”

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Posted 3 years ago

“Answered promptly and got me the info I needed very quickly.”

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Posted 3 years ago

“Frank was so helpful over the phone when I needed to make a correction to my order placed yesterday (the incorrect order was my fault). Frank was friendly and professional. He truly went above and beyond and was able to correct the order without any hassle on his end even though the order error was my fault. I will do business with PlumbersStock again because of Frank and their fantastic customer service! Many companies could learn a lot from the customer service representatives at PlumbersStock. This is where you want to do business!”

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Posted 3 years ago

“Ercel was amazing with helping me return an item I purchased!!!”

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Posted 3 years ago

“Very efficient when my order didnt go through”

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Posted 3 years ago

“We are a small GC in New York City, and we'd like to give a big thanks to customer service representative Ercel, who helped us when one of our critical orders was damaged in transit (a porcelain toilet). A quick phone call followed by an email with a few photos was all it took - as it should. Plumbers Stock also has competitive pricing on hard-to-find fixtures from Toto. We are looking forward to continuing a relationship with Ercel and the rest of the team.”

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Posted 3 years ago

“They have great support via phone and a smooth website interface that made it simple to find everything I was looking for. I called support because I had a few questions about the shower door selections. My questions were answered to my satisfaction and my order was placed. It arrived within a week and looks exactly as advertised and described to me over the phone a week ago. Great experience with PlumbersStock.”

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Posted 6 years ago

“I just got my order from Plumbersstock and have to say it was a great experience. Not only were they they cheapest price I could find inline, but they went out of their way to help me. I ordered a faucet and had questions about the finish options. I called their customer service and the young lady walked me through the website to find all the finishes that were available. I confirmed I ordered the one I wanted. She was very helpful. The faucet arrived yesterday and my husband just installed it and it looks beautiful in my powder bath. Thanks Plummersstock!”

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Posted 6 years ago

Plumbers Stock is rated 4.9 based on 1,610 reviews