Plumbers Stock Reviews

Name: Plumbers Stock
Rating: 4.89

4.9 Rating 1,919 Reviews

98 %

of reviewers recommend Plumbers Stock

Company Reviews

Questions

Metrics

4.9

Based on 1,919 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over A Month
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

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Phone:

435-868-4020

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Plumbers Stock 1 star review on 26th March 2025

Anonymous

Plumbers Stock 5 star review on 28th February 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Jake was very helpful with my order”

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Posted 1 year ago

“Thanks a lot for the assistance Jake. Appreciated.”

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Posted 1 year ago

“Jake had excellent customer service skills and was very professional a great asset to the company.”

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Posted 1 year ago

“Jake found the cause of my shipment being delayed, and got things moving.”

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Posted 1 year ago

“Great customer service, thank you.”

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Posted 1 year ago

“Jake was helpful with my issue”

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Posted 1 year ago

“Jake was very helpful with my issue.”

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Posted 1 year ago

“Jake was very helpful today in checking on my order and giving me my tracking number.”

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Posted 1 year ago

“Jake was very helpful in helping me get my toilet order replaced and working with me to minimize my loss which was due to my fault for not thoroughly checking the delivery of my toilet. Jake was very professional and I would recommend this company.”

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Posted 1 year ago

“Thanks to Jake for assisting me with all the details on shipping my order.”

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Posted 1 year ago

“Jake was very helpful.”

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Posted 1 year ago

“Jake was friendly, quick and helped to resolve our question.”

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Posted 1 year ago

“This is a follow up on a report yesterday of a satisfactory call to Jake about the order status of a medicine cabinet. It arrived when he said it would (about 9 days after placing the order) in excellent condition. Jake was very helpful, but I might mention that I don't know why the automatic email reply to my order said that there would be a 1 month lead time, and said an email would be sent when the order shipped. I didn't get that email saying the order was shipped. I did get another email from Zendesk asking whether I was satisfied with customer service or not. Nothing much happened when I clicked on yes I was satisfied, so I clicked on no, I wasn't satisfied. It then went into a loop trying the verify I wasn't a robot and I could not leave a message.”

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Posted 1 year ago

“I ordered a medicine cabinet on the website. The order receipt came back with a lead time of 31 days. After a week I called to see what the order status was, and Jake told me it had already shipped. He emailed me the FedEx tracking number, and it is supposed to arrive tomorrow. Aside from not getting an email that the cabinet had shipped, I am very happy with the customer service.”

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Posted 1 year ago

“While I was initially frustrated with not being able to reach anyone and having received no response to a text, I finally was able to get a response from having entered my item/order related issue through the web site Chat feature. I provided details in an email reply. This prompt phone call - however, I was unavailable at the time. I followed up to the voicemail this morning and appreciated the help Jake provided to initiate an RMA and steps to initiate an order for a replacement item with suitable spec's.”

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Posted 1 year ago

“Jake, thank you for your assistance. You got me all the help I needed.”

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Posted 1 year ago

“Jake thank you very much for all you help. you are the best.”

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Posted 1 year ago

“Very knowledgeable and helped send out the correct model Price was a lot less expensive than the manufacturer cost too”

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Posted 1 year ago

“I contacted Plumbers Stock about a warranty issue on an item I bought several years ago, and their customer service rep Jacob P. worked on my behalf with the manufacturer to get me a replacement. Great service from Plumbers Stock! I will be shopping from their web site again.”

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Posted 1 year ago

“Jake was awesome, super helpful. thanks!”

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Posted 1 year ago

Plumbers Stock is rated 4.9 based on 1,919 reviews