Plumbingforce Reviews

Name: Plumbingforce
Rating: 3.83

3.8 Rating 2,636 Reviews

72 %

of reviewers recommend Plumbingforce

Company Reviews

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Metrics

3.8

Based on 2,636 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Visit Website

Phone:

01883 868270

Email:

staff@plumbingforce.co.uk

Location:

260, Hillbury Road, Warlingham
cr6 9tp

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Plumbingforce 1 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I called Plumbing Force when my usual boiler man was unavailable and it was an emergency as the boiler had broken down in a rented property and the tenant needed it fixed quickly. Unfortunately they had booked me an hour slot between 11-2 but after a couple of calls of chasing when it was getting nearer the time of my slot to end they came back to me to say that they would not be able to attend the property. The engineer turned up the next day at 8.45 am. I was told that the engineer would call me about 1/2 an hour before he got to the property as I had explained to the person who answered the phone that this was a rented property and I would only be a couple of minutes drive away. Unfortunately, the engineer was not told he had to do this and called me whilst he was standing outside the property. I had assumed that the engineers would automatically call when they were en route as part of the service. The engineer was great. Very polite, knew his stuff and explained to me the problem and how to deal with it in the future or what to look out for if it happened again. Although I was a little unhappy that the promise of having an engineer the same day was not kept and there was a lack of communication between the engineer and head office I was very happy with the service I received and would use Plumbing Force again. I would have given the engineer five stars for his service.”

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Posted 9 years ago

“Excellent service, fast and good quality work”

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Posted 9 years ago

“Thank you, Thank you , excellent service, I was informed engineer was coming and he turned up within the time frame, job completed within 25 minutes !!! would recommend you to all my colleagues, very polite engineer and helped put the old cooker outside.”

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Posted 9 years ago

“Very good service and very good and helpful plumber.”

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Posted 9 years ago

“Used this company because I was completely misled by the web site. I live in Duston Northampton and believed that I was contacting a local company "Duston Plumbing and Gas Engineers". The engineer that eventually arrived after 6 hours had in fact travelled from the Derby Nottingham area. I made a big mistake, expensive lesson learned!”

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Posted 9 years ago

“Excellent job and very professional.”

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Posted 9 years ago

“very good service, gave good advise and tried to help as much as he could, did a very thorough job! quite pricy though”

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Posted 9 years ago

“The serviceman was on time and helpful. He gave me practical advice and even some extra advice related to reading / locating energy meters that was not specifically part of his job that day.”

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Posted 9 years ago

“Arrived when they said they would, plumber was v polite & helpful.”

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Posted 9 years ago

“Although it took two visits to get correct diagnosis we were not charged for the second visit. Rob Rose was polite, friendly and competent. We would use you again, especially as it was a same day emergency service.”

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Posted 9 years ago

“After a call at 17-30 on Friday I was given a slot between 10.00 and 14.00 on Sarurday to assemble and install a new cooker.. At 12.30 Satutday to tell me that my appointment was now between 13.30 and 15.30,at 15.00 I rang your company and was told that the engineer was having problems and he would now be with us between 15.00 and 18.00,at 17.30 I rand again and was told that the engineer would not be able to attend and the appointment was rebooked for Monday meaning we had no cooker over the weekend. At 18.10 sat evening the engineer arrived explains that he was passing us on his way home and decided to do the installation. He was very pleasant and soon had the job finiished within the hour and the cooker working.He was polite, good worker and an assett to your company,were very impressed.”

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Posted 9 years ago

“Efficient, polite service, fantastic!”

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Posted 9 years ago

“Blocked bathroom sink, sorted out very quickly. Took longer than I anticipated to arrive, but I was kept informed. Very pleased with the service, and your representatives, both on the phone and when the plumber arrived. Very tidy worker. I think it's quite expensive, but it's worth it if your issue gets fixed - and mine did. Thank you.”

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Posted 9 years ago

“Quick response, friendly efficient service.”

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Posted 9 years ago

“I am very happy with the job done so far. Excellent work????”

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Posted 9 years ago

“The engineer was very good and very helpful.Would use them again.”

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Posted 9 years ago

“Great service, came within the hour. Friendly knowledgable staff. Thanks Andy.”

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Posted 9 years ago

“All the work appeared to be to the highest standard and with a thoroughness and attention to producing the best installation. The engineers stayed long after their estimated time to ensure that everything was done properly including dealing with some bodges from previous plumbing work that was not done to Plumbingforce's high standard.”

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Posted 9 years ago

“Called at 15:10 to arrange for an emergency plumber as we'd just screwed through a radiator pipe. Was advised that a plumber would be with us before 18:00 and will call half an hour before arriving. Took all my details including debit card number. Waited..and waited... Then receive a call at 17:00 to advise no plumber can attend and they'd reschedule it for 08:00 tomorrow... I need a plumber NOW!! The call out charge of £118.80 has already left my bank... I told them to cancel my call out and I'll find someone else. I have 3 small children and no heating so I need it fixed asap... Was told my call out would be cancelled immediately and the money returned... After 2 hours, my bank informed me that the payment was still pending.. So another irrate call is made to Plumber Force.. The guy I spoke to said my booking hadn't been cancelled and the money hadn't been cancelled... It's now going to take 3 working days for the money to return to my bank account... All this trouble abc no plumber!! DO NOT use this company for any emergency job.. Stay local and find an independent... Bad service... Very bad service”

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Posted 9 years ago

“Call Your Bank if Services Were Not Delivered! Was told £120 +parts which Quickly rose to £145 for Central London! The Plumber arrives and wants to order the part and come back another day. Alarm bells ring as costs have now risen to £290 +Parts+VAT. The Plumber now becomes RUDE to my wife when she becomes upset that she just doesn't have the cash to cover the rising costs. (Remember its only a broken button on the toilet flush to replace. Didn't expect more than £200). The Call center transfers my call from pillar to post to attempt to loose me. Then the manager attempts to escalate the conversation deliberately in to aggression to falsely accuse me of swearing at her. So Wrong, My 6 year old son is in the room with me, I Don't Swear. On hearing we cant afford the escalating costs she FAKE turned herself into a victim JUST TO CANCEL THE JOB and STEAL £145. Astonishing! DO NOT USE THIS COMPANY. Every single detail is my exact experience and my advice is that it is your consumer rights (as explained by your bank), that you are entitled to a refund, in part or in full. IF services as offered at the start of hiring a company have not been supplied. CALL your BANK to stop money illegally being taken from your account. Don't be a victim. If you call early the chances are that the bank can cancel the transaction and block them from attempting to take any more transactions.”

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Posted 9 years ago

Plumbingforce is rated 3.8 based on 2,636 reviews