Poppy's Picnic Reviews

Name: Poppy's Picnic
Address: Manor Farm, Melksham, Melksham
Rating: 4.85

4.9 Rating 2,172 Reviews

97 %

of reviewers recommend Poppy's Picnic

Company Reviews

Metrics

Info

4.9

Based on 2,172 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Phone:

1380716599

Email:

paws@poppyspicnic.co.uk

Location:

Manor Farm, Melksham
Melksham
SN12 7QT

Poppy's Picnic 5 star review on 4th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service”

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Posted 6 years ago

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Thanks, Julie, that's lovely to hear as feedback.

Posted 6 years ago

“We had so many problems with our pups tummy for the first 2 months. She probably had an infection leaving her tummy very sensitive and tried 4 different dry feeds with lengthy swapping processes. An overnight swap to Raw with Poppy’s Picnic gave us amazing results. Not more loose smelly stools or bad wind. I’m fact they are small, solid and odourless. Happy pup. Happy family!!”

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Posted 6 years ago

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Hi Nayana, Happy pup, happy family, happy Poppy! It's given us a great big smile to read your review and hear how our food has made a difference to your dog's health. We'd love to know some more about your experience as this could potentially help a small company such as ours, as well as other pet parents. Would you mind if our lovely Marketing Team got in touch? Much kindness, Deborah and Poppy.

Posted 6 years ago

“Order my Bailey's dog food and delivery was good and on time. Quality of the raw dog food was excellent and will be buying again from Poppy's Picnic again.”

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Posted 6 years ago

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Hello, Alan and Bailey! Thank you for sharing your fantastic feedback on our food. All our meat is of a quality you and I could eat and we think that's exactly what our precious dogs deserve :) . Glad to hear Bailey's enjoying it. Much kindness.

Posted 6 years ago

“Lottie is rather elderly Flatcoat with arthritis and cancer who needs a lot of drugs with her food and she is very fussy about food! But since putting her on Poppy’s picnic the bowl is clean every time and she actually beats the 3 year old terrier! So thank you Poppy!”

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Posted 6 years ago

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Poppy's thrilled that Lottie is loving her food, especially as she isn't having the easiest time health-wise. If we can be an enjoyable part of her day, that makes our hard word worthwhile. Much love to you both.

Posted 6 years ago

“All 3 dogs loved it, 17 year old yorkie and my shih tzu and schnauzer. Schnauzer loved his bone! Arrived well packed and frozen, very easy to store and use 😀”

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Posted 6 years ago

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Hi Margaret, Poppy's Picnic aims to make it as easy as possible to feed raw food, so our tails are absolutely wagging to hear this feedback. Thanks so much for sharing your review.

Posted 6 years ago

“So far so good. Clean dishes every time”

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Posted 6 years ago

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Happy to hear this, Joanna. We're glad your pup thinks our food is bowl lickin' good. Much kindness

Posted 6 years ago

“This is our second hamper of Poppy's Picnic (we transitioned over to feeding raw in Jan) and Zuma is absolutely loving it! He is a fussy pup but he can't get enough of the delicious flavours (lamb being his favourite!). From my perspective, feeding raw is made so quick and easy with Poppy. The containers are the perfect size - similar to the trays of wet food we were feeding previously. They are complete meals, which makes feeding and clearing up really simple. And because they are so delicious Zuma licks his bowl clean for me! It is also really easy to fill Kongs, etc with so all round the perfect food. Health wise, Zuma's coat is now super shiny, his eyes are bright and he has put on a couple of much needed kilos since we transitioned. He is still full of energy but settles much better in the evening as he is so content. I cannot sing Poppy's praises enough. If you are thinking about feeding raw and don't know where to start - ORDER A POPPY'S PICNIC HAMPER IMMEDIATELY! You will not regret it...”

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Posted 6 years ago

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Wow, what a difference reading compliments like this makes to our day. Thank you for sharing your detailed review. So happy to hear Zuma is thriving on our food. Much kindness to you both.

Posted 6 years ago

“I have a Romanian rescue dog and she was skin and bone, when I had her. One month after feeding her Poppy’s Picnic and even the Vet remarked upon how healthy she looks. She adores her food and eats it in seconds!”

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Posted 6 years ago

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That's fantastic to hear. Fiona in our VIP Services Team also has a Romanian rescue, Mabel, and it has been wonderful to see a difference in her also. Glad to be getting her tail wagging again.

Posted 6 years ago

“Great service and excellent supporting information. Slowly introducing this but my dogs inhale it so far and my older dog is certainly less able to clear a room...”

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Posted 6 years ago

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Haha, this made us chuckle! So glad to hear the food is making a difference to your doggies ;) and that it goes down a treat in the dog bowl.

Posted 6 years ago

“My miniature dachshund Ralph just loves Poppy’s picnic food. He is always excited when it’s meal time, tail wagging and gobbles every bit up. Beautiful natural food for my beautiful dog thank you. Wonderfully helpful and polite staff when I need to speak to anyone. So pleased I found you.”

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Posted 6 years ago

“Errol and Pippa are really enjoying their new food. Pippa who is 10 years old and was very picky is first there when I go to feed them.”

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Posted 6 years ago

“My two dogs love the food. Their bowls are licked clean. I got the starter box, which is a good size and it's next day delivery so you should never run out of food.”

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Posted 6 years ago

“Completely satisfied with service, products and communication. Most importantly my dog, a seven year old Standard Schnauzer, loves the food and I'm happy that he is getting the best natural nourishment. A big plus point is the ease of feeding a raw diet in this manner, we will definitely be making further orders.”

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Posted 6 years ago

“I'm new to feeding raw to my dogs would never have really entertained the idea before that's until my dog groomer introduced me to it and then I researched all the benefits. First time I've ordered with Poppy's picnic and overall pleased. Dogs seem to love it and customer services brilliant, very helpful and friendly. As for dogs it's early days only been on it a week so time will tell if they thrive on it. Being 2 rescue poodles that haven't had the best start in life I want them to have the best”

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Posted 6 years ago

“Very pleased with this food. I have a very fussy Westie and have tried other raw foods and this is the only one my dog will eat, it’s the best”

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Posted 6 years ago

“Have a schnauzer and a boxer both love Poppy’s picnic. My boxer’s itchy skin condition has improved already - ordering and delivery excellent. Would definitely recommend.”

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Posted 6 years ago

“Good value and conveniently prepared raw food, & delivery charge also fair. I like the meat/flavour combinations with the option of each including tripe. Would like to see a duck option as an alternative to chicken, this would be a great addition. Will be returning to shop at Poppy’s Picnic again soon.”

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Posted 6 years ago

“The only raw food my rescue dog will eat! She loves it!”

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Posted 6 years ago

“My boxer Betsy loves your food she eats it straight away and goes back to lick her bowl at least six times. It looks good and as she has a sensitive tummy it’s been great. No more stinky bottom burps and no soft runny stools.”

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Posted 6 years ago

“Wonderful, delivery was great & the puppies are really enjoying it. Raw is definitely better for them, but not so easy to prepare for little babies like these so I much prefer to trust someone like yourselves. Will be ordering again”

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Posted 6 years ago

Poppy's Picnic is rated 4.9 based on 2,172 reviews