Poppy's Picnic Reviews

Name: Poppy's Picnic
Address: Manor Farm, Melksham, Melksham
Rating: 4.85

4.9 Rating 2,190 Reviews

97 %

of reviewers recommend Poppy's Picnic

Company Reviews

Metrics

Info

4.9

Based on 2,190 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Phone:

1380716599

Email:

paws@poppyspicnic.co.uk

Location:

Manor Farm, Melksham
Melksham
SN12 7QT

Poppy's Picnic 5 star review on 4th December 2025

100

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Perfect for my fussy Cockapoo”

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Posted 2 days ago

“5* servic. Thank you”

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Posted 6 days ago

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Hi D Mitsis Anagnostou Thank you so much for your kind words! We’re thrilled you’re happy with our service and really appreciate you taking the time to leave a review. Much Kindness Debs and Poppy

Posted 5 days ago

“Excellent food and service, dogs really enjoy their food and my dogs are really fussy”

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Posted 6 days ago

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Hi Sarah Thank you so much for your wonderful review and amazing 5-stars.! We’re delighted to hear that your dogs are enjoying their food, especially knowing how fussy they can be. It really means a lot to us that you’re happy with both the food and our service. Give your furry friends a big cuddle from all of us at Poppy’s Picnic! 🐾 Much Kindness Debs and Poppy

Posted 5 days ago

“I love, love Poppy's Picnic. My fur babies loves it also. So easy to control how much to give them, the best part. I put mine in a freezer bag so that it gives me more room in my freezer there are also quick to defrost. I am off now to order some more. Thank you Poppy's Picnic.”

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Posted 3 weeks ago

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Hello Thank you for a wonderful review! We’re absolutely thrilled to hear that both you and your fur babies love Poppy’s Picnic. It’s great to know the meals are easy to portion and fit perfectly into your routine, and that’s such a clever idea with the freezer bags! Your kind words mean the world to our little team. Thank you for your continued support . We’re so happy to be part of your pets’ mealtime moments. Much Kindness Debs and Poppy

Posted 3 weeks ago

“The only meat my pup will eat!! Love this stuff so much!”

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Posted 4 weeks ago

“Both my dogs love the food”

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Posted 1 month ago

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Hi Canna Thank you so much for your lovely review! We’re thrilled to hear that both your dogs love the food , and that makes us so happy! 🐾 Your support means a lot to us, and we’re delighted to be part of your dogs’ mealtime routine. Much Kindness Debs and Poppy

Posted 4 weeks ago

“I was a loyal customer of this company for several years and always found their customer service excellent. The food was high quality, and I often recommended it to other dog owners. Unfortunately, things declined slightly over time. The updated website and ordering system became difficult to use due to my poor eyesight, and for the first time, my delivery failed to arrive on the scheduled day. When it eventually came, the food had thawed, and I was too unwell to unpack it or take photos as proof. Sadly, I lost my money and have since stopped ordering. It’s a real shame, as my experience had been very positive for many years before this.”

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Posted 1 month ago

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Hi Anonymous Thank you so much for taking the time to share your feedback, and for being a loyal customer over the years. We truly appreciate your kind words about our food and service, and we’re genuinely sorry to hear that your most recent experience did not meet your expectations. We understand how frustrating it must have been when your delivery didn’t arrive on the expected day, especially given the difficulties with your health at the time. While our courier aims to deliver within our 48-hour delivery window, we completely understand that this delay caused inconvenience. As per our terms and conditions, we do ask customers to check their delivery before refusing it, so we can assist promptly if there are any issues. That said, we’re very sorry that this process wasn’t easy for you and that things didn’t go smoothly on this occasion. Thank you once again for your being a loyal customer , we would like to wish you well on your raw feeding journey. Much Kindness Debs and Poppy

Posted 4 weeks ago

“My working cocker spaniel really had no love for food prior to Poppy’s Picnic. A nutritionist put me onto it and now I can even reward him with treats and training him has therefore become easier as he’s learnt to enjoy food. He used to leave his meals but now he even licks his bowl clean. It is quick to arrive as I don’t use the auto delivery and easy to store.”

Poppy's Picnic 5 star review on 3rd November 2025

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Posted 1 month ago

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Hi Samantha Thank you so much for sharing this lovely review and for the adorable photo of your cocker spaniel! 🐶💛 We’re so happy to hear he’s loving his meals, cleaning his bowl, and that training has become easier for you both. It’s stories like yours that make our day! Much Kindness Debs and Poppy

Posted 1 month ago

“Great company who provide delicious food that my dogs love and also amazing customer service. Thank you 🙏”

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Posted 1 month ago

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Hi Deborah Thank you so much for your kind words and 5-stars! 🐾 We’re thrilled to hear that your dogs are enjoying the food and that you’ve had a great experience with our team. It really means a lot to us! Much Kindness Debs and Poppy

Posted 1 month ago

“Absolutely wonderful.Full of goodness. I wouldn’t feed my dog anything else.”

Poppy's Picnic 5 star review on 20th October 2025

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Posted 1 month ago

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Hi Christina Look at the beautiful little face. Thank you so much for your lovely review! 🌟 We’re thrilled to hear that you and your dog are so happy with our food , that really means a lot to us. Knowing your pup is thriving on Poppy’s Picnic makes all the hard work worthwhile! 🐾💚 Much Kindness Debs and Poppy

Posted 1 month ago

“My dog absolutely loves the Powerballs, he doesn’t like eating the same thing everyday so I have a selection of flavours and can take out of the freezer what I need, therefore no waste.”

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Posted 1 month ago

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Hello That’s wonderful to hear. We’re so happy your dog is loving the Powerballs! 🐾 It sounds like you’ve got the perfect system with all the different flavours and taking out just what you need and no waste and lots of variety for your pup! Thank you for sharing your experience and for being part of the Poppy’s Picnic family! Much Kindness Debs and Poppy

Posted 1 month ago

“I have a very fussy little Cockapoo who has never been consistent with her meals — until we found Poppy’s Picnic. She loves the cookable range and now looks forward to every mealtime. The difference has been amazing: less stress for both of us and a much happier, healthier pup. It’s such a comfort knowing she’s eating nutritious food that she actually enjoys. I couldn’t recommend Poppy’s Picnic enough!”

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Posted 1 month ago

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Hi Emily Thank you for your wonderful 5-star review. We’re thrilled to hear that your little Cockapoo is enjoying the cookable range and that mealtimes are now a happier experience for both of you. 🐾 It’s wonderful to know she’s getting nutritious food that she genuinely loves , that’s exactly what we aim for. Your kind words mean a lot to us, and we really appreciate your recommendation! Much Kindness Debs and Poppy

Posted 1 month ago

“Canine cleaners are excellent, our dog loves them and can't wait to have one every evening.”

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Posted 2 months ago

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Hi Catherine Thank you for the wonderful 5 - stars. Aww, that’s so lovely! We’re thrilled to hear your pup loves the Canine Cleaners — we like to think of them as the perfect “goodnight treat.” 🌙🐶 Much Kindness Debs and Poppy

Posted 1 month ago

“My very fussy Cockerpoo has eaten Poppys Picnic all his life. He is now 7 1/2 and has the best coat and constitution! People are amazed he is not a puppy! Ordering and delivery is excellent too Highly recommend”

Poppy's Picnic 5 star review on 3rd October 2025

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Posted 2 months ago

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Hi Karen Thank you so much for your lovely feedback! We’re delighted to hear that your Cockerpoo has been enjoying Poppy’s Picnic for so many years and is thriving with such a wonderful coat and energy. It’s always a joy to know our food helps keep dogs happy and healthy and what a compliment that people still think he’s a puppy at 7 ½! We also really appreciate your kind words about our ordering and delivery service, and for recommending us so highly. Give your lovely boy a cuddle from us and thank you again for sharing your experience! 🐾💜 Much Kindness Debs and Poppy

Posted 2 months ago

“Our dogs love it and it's great you can feed both puppies and adults a bonus for our two dogs one being 5 months one being 12 years old We haven't tried the power balls yet as they are in our second delivery but I think they will love them too”

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Posted 2 months ago

“Great flavours, our dogs love the taste of Poppy’s picnic.”

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Posted 2 months ago

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Hi Karen Thank you so much for your kind words! 💚 We’re thrilled to hear your dogs are enjoying the flavours of Poppy’s Picnic. We love the sound of happy tummies and wagging tails that's what it’s all about. 🐾 Much Kindness Debs and Poppy

Posted 2 months ago

“Fast efficient service , well packed in a quality box”

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Posted 2 months ago

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Hi Irene Thank you for your lovely feedback! 🌟 We’re so pleased to hear you were happy with the speedy service and packaging.We want every order to arrive in perfect condition. 🐾 Much Kindness Debs and Poppy

Posted 2 months ago

“Fast delivery and great value. I don't want to feed bones but I do want my little monsters to have a little in their diet as I believe it's good for them, so I'm loving this. I used to make my own dog food, but this is no dearer for better quality and a better mixture. Fabulous. I portioned out the food while semi-defrosted and re-froze it so it's really convenient. My two absolutely love every flavour and clean up every scrap.”

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Posted 2 months ago

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Hi Sarah Thank you so much for your lovely feedback! 🌟 We’re delighted to hear that your two little monsters are enjoying every flavour and that our food makes mealtimes both nutritious and convenient for you. It’s wonderful to know you value the quality and variety as much as we do and that it saves you the effort of making your own! We really appreciate your support and can’t wait to keep your pups’ bowls full and tails wagging. 🐾💚 Much Kindness Debs and Poppy

Posted 2 months ago

“Received my parcel of cat food with no ice packs and food meat defrosted which I found unusual. Box in came in was too big for what I ordered as I only have one cat.”

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Posted 3 months ago

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Hi Elaine Thank you for taking the time to leave your feedback. We’re so sorry to hear that your order arrived in this condition, as this certainly isn’t the experience we want for our customers. If you ever have any concerns with a delivery, we’d kindly encourage you to message us so we can look into it promptly and help put things right for you. We’ll also pass on your comments about packaging to our team for review. We really do appreciate you letting us know and hope your cat enjoys their meals going forward. Much Kindness Debs and Poppy

Posted 2 months ago

“Usually great But this time the white frozen bag was empty just a piece of plastic which was strange. Everything was defrosted completely”

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Posted 3 months ago

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Hi Clare We’re really sorry to read your review and to hear that you had this experience. It’s a shame you didn’t bring this to our attention at the time, as we would have been more than happy to help resolve the issue for you. Customer satisfaction is very important to us, and we always encourage customers to reach out so we can put things right as quickly as possible. Much Kindness Debs and Poppy

Posted 2 months ago

Poppy's Picnic is rated 4.9 based on 2,190 reviews