Poppy's Picnic Reviews

Name: Poppy's Picnic
Address: Manor Farm, Melksham, Melksham
Rating: 4.85

4.9 Rating 2,133 Reviews

97 %

of reviewers recommend Poppy's Picnic

Company Reviews

Metrics

Info

4.9

Based on 2,133 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Phone:

1380716599

Email:

paws@poppyspicnic.co.uk

Location:

Manor Farm, Melksham
Melksham
SN12 7QT

Poppy's Picnic 5 star review on 17th April 2025

Poppy's Picnic 5 star review on 16th March 2025

C Harrison

Poppy's Picnic 5 star review on 3rd March 2025

F Veater

Poppy's Picnic 5 star review on 6th February 2025

H Smallbones

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My cockapoo was so fussy with his food .. but since starting poppy’s picnic he never misses a meal .. it’s fantastic.Happy customer :)”

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Posted 2 days ago

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Hello Wendy Thank you for your lovely feedback. We're pleased your cockapoo is loving his meals. It's such a relief when the food bowl gets emptied instead of binned . If we can help with anything ion the future please let us know. Much Kindness Debs and Poppy

Posted 2 days ago

“Apart from one time for a month or so when my cat went off it, she has loved it, thank you and thank you for your excellent customer service and delivery service 🙏”

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Posted 2 days ago

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Hi Emma Thank you for your lovely feedback. We're so pleased to hear you're happy with the service and that your cat is enjoying our food. Thank you too for your kind words regarding our customer service and delivery service. This makes us so happy! Much Kindness Debs and Poppy

Posted 2 days ago

“Angel Cavapoo has been enjoying Poppy's Picnic for a long time and is a very satisfied customer. Keep up the excellent service. Thank you x”

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Posted 3 days ago

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Hello Christine & Angel Thank you so much for this wonderful 5-star review. We are delighted to see that Angel is loving her Poppy's Picnic and you are pleased with our service too. This makes us so happy. Much Kindness Debs and Poppy

Posted 2 days ago

“Holly absoloutely loves her Poppy’s Picnic.”

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Posted 1 week ago

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Hello Robert & Holly Thank you for this wonderful 5-star review. We are delighted to see that Holly loves her Poppy's Picnic. Much Kindness Debs and Poppy

Posted 5 days ago

“My chihuahua is so fussy with food but this seems to be hitting the spot for her! Lots of licked clean bowls and she even seems to be excited closer to meal times!!”

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Posted 1 week ago

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Hi Jade Thank you so much for your lovely feedback. We're absolutely thrilled to hear your chihuahua is loving our food. We love the sound of licked clean bowls too. We really appreciate you sharing your thoughts. Much Kindness Debs and Poppy

Posted 1 week ago

“Easy to order, delivered on time! My dog loves this food! We have tried many other raw versions and this is by far his favourite”

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Posted 1 week ago

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Hi Karen Thank you so much for your kind words. We're really glad to hear that your dog loves our food. It's great too that you are pleased with our delivery service and ordering process. Much kindness Debs and Poppy

Posted 1 week ago

“The meals are extremely high quality and exactly as advertised, my dog around one year became really fussy and we literally tried everything finally found poppy’s with even there cook able raw which is great if your dog is on raw then you have younger children like ourselves and need to transition to something safer, she loves her dinners and will never change, plus the customer care is top notch hight recommend.”

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Posted 1 week ago

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Hello This is absolutely wonderful to hear, thank you for sharing and the amazing pic of your dog. We're pleased that she has now found a food that she enjoys. The cookable range is wonderful and we're pleased it fits in with your family. Thank you for the 5-stars and it's great to see that you are pleased with our customer care team too. Best wishes Debs and Poppy

Posted 1 week ago

“My doggy loves her raw mince from Poppy’s picnic”

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Posted 2 weeks ago

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Hello Thank you so much for this wonderful 5-star review. We are delighted yo see that your doggy loves our food. Much Kindness Debs and Poppy

Posted 2 weeks ago

“Arrived on time, still frozen you can send the box and inners back when you have right amount. But mist of all my girls just love the food clean bowls all round xx”

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Posted 3 weeks ago

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Hello Clare We absolutely love this, thank you for the 5-stars. There is no better proof than your girls cleaning their bowls after ever meal. That's the kind of excitement we aim for. We are pleased that you are happy with our returns service too. Much Kindness Debs and Poppy

Posted 2 weeks ago

“Our Poppy loves the teeth cleaners. Going to order some more.”

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Posted 3 weeks ago

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Hello Karen Thank you so much for your 5 - star review. We are delighted to see that Poppy is loving our Canine Cleaners. Much Kindness Debs and Poppy

Posted 3 weeks ago

“Dog wouldn't eat it, cancelled subscription.”

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Posted 4 weeks ago

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Hi Debra Thank you for taking the time to share your experience. We’re really sorry to hear that your dog didn’t take to Poppy's Picnic. it’s always disappointing when a pet doesn’t enjoy their meals, especially after trying different flavours. Every pet is unique, and while many love our food, we completely understand that it’s not always the perfect fit for every furry friend. We do have a dedicated support team who are always on hand to guide and help with the transition from one food to another. If you had let us know that your dog didn't like the food we could have helped with this. We offer tips and guidance for those having difficulty transitioning. Not all dogs are the same and some can take longer than a week to transition. We wish you all the best and hope you find a suitable food soon. Much Kindness Debs and Poppy

Posted 3 weeks ago

“My cockerpoo loves Poppys picnic always wagging her tail and very excited waiting for her dinner watching the oven while her food is cooking.Brilliant food,makes my cockerpoo happy.Thank You Poppys Picnic”

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Posted 1 month ago

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Dear Kristina Thank you so much for this amazing review and 5-stars. We are delighted to see that your Cockapoo is enjoying our food. The cookable range is perfect! The same fresh and natural Ingredients that can be cooked. Win Win! Much Kindness Debs and Poppy

Posted 1 month ago

“Alfie loves his food he likes it cooked ,I was making my own but struggled getting the veggies in him ,now it's so easy it's the first food hes enjoying eating for ages ,and because your raw food is cookable its perfect ,it's a winner for me and Alfie ,thank you xx”

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Posted 1 month ago

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Hello Carolyn & Alfie Thank you for this wonderful 5-star review and for the gorgeous pic of Alfie... He is so beautiful! We're so happy to hear that Alfie is loving and thriving on our food , especially the cookable range. It's great to know that you appreciate our high-quality Ingredients and the fact that our food is all completely natural. This means that Alfie is being provided with the best nutrition needed for a long , healthy and happy life. Much Kindness Debs and Poppy

Posted 1 month ago

“My Rocky loves them I give him 1 a day. 👍”

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Posted 1 month ago

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Hello Miss Borg Thank you for your amazing 5-star review. We are delighted to se that Rocky is loving our Canine Cleaners. Much Kindness Debs and Poppy

Posted 1 month ago

“Excellent and quick service. The standard of packing is also very high ss indeed is the product. In a world of often indifferent service it is good to have something to praise,so thank you. Also my very fussy and over induled but lovelyShitzoo Lottie eats in with relish!”

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Posted 1 month ago

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Hi Christine & Lottie Thank you so much for your lovely review. We're delighted to hear that Lottie is thriving and enjoying our food. It is wonderful to know you're so happy with the quality and quick service. Thanks again for your support, and if you ever need anything , we're always here to help. Much Kindness Debs and Poppy

Posted 1 month ago

“Both my fussy boys loves poppy's and empty bowls every meal time,”

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Posted 1 month ago

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Hi Fred Thank you for your fantastic review and beautiful pic. We're so pleased to hear that your fussy boy's are loving our food. Empty bowls are amazing to see and so reassuring too. Much Kindness Debs and Poppy

Posted 1 month ago

“Fabulous food. Complete meals which you can warm through if you wish (I don't unless I forget to get it out of the freezer the day before). Best food you can buy, first class ingredients and gets eaten as soon as the dish is put down. Delivery is fast and you get a two hour time slot.”

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Posted 1 month ago

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Hi Patricia Thank you so much for this amazing review. It's fantastic to hear that you are happy with our food and that it's clean bowls every time. The cookable option covers so many scenarios too. Having an easy -to -follow plan when ordering is what we aim for. The delivery time slot from DPD is great too. This means that you can plan your day around your delivery. Much Kindness Debs and Poppy

Posted 1 month ago

“My dog loves Poppy's picnic, was recommended by my daughter. Her dog has a beautiful shiny coat and keeps him slim.”

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Posted 1 month ago

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Hi Susanne Thank you for this lovely 5-star review. It's wonderful to hear that your dog loves our food and you are happy with the quality and benefits it brings. We are delighted that your daughter made the recommendation and her dog has a beautiful shiny coat. Much Kindness Debs and Poppy

Posted 1 month ago

“My nine year old Cockapoo has always been fed a raw diet but on recommendation from a family member we tried Poppy’s Picnic. The quality of the meat is far superior, the range is good and the ordering and delivery process is quick and easy. Very happy new customer!”

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Posted 1 month ago

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Hello Judith Thank you for your fantastic review. We're pleased to hear that you are happy with our food and quality. We truly appreciate your family members recommendation too. Much Kindness Debs and Poppy

Posted 1 month ago

“Ordered over 12 days ago and still not had my delivery. Reported this to company and was told to wait a further 3 days and if nothing then get back to them. No tracking information provided, so I can't even check with royal mail.”

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Posted 2 months ago

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Hello Jacqueline Thank you for your order of Super Sprinkles. Our Super Sprinkles are dispatched via Royal Mail and some areas are experiencing longer delays. It's understandable why you feel disappointed. I have sent you an email. Much Kindness Debs and Poppy

Posted 2 months ago

Poppy's Picnic is rated 4.9 based on 2,133 reviews