Poppy's Picnic Reviews

Name: Poppy's Picnic
Address: Manor Farm, Melksham, Melksham
Rating: 4.85

4.9 Rating 2,134 Reviews

97 %

of reviewers recommend Poppy's Picnic

Company Reviews

Metrics

Info

4.9

Based on 2,134 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Phone:

1380716599

Email:

paws@poppyspicnic.co.uk

Location:

Manor Farm, Melksham
Melksham
SN12 7QT

Poppy's Picnic 5 star review on 17th April 2025

Poppy's Picnic 5 star review on 16th March 2025

C Harrison

Poppy's Picnic 5 star review on 3rd March 2025

F Veater

Poppy's Picnic 5 star review on 6th February 2025

H Smallbones

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Back for more. Says it all really!”

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Posted 5 months ago

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Hi Claire Thank you so much for this wonderful 5-star review. Welcome back - we are delighted to see that you are ordering from us again. Many thanks Debs and Poppy

Posted 5 months ago

“Poppy’s picnic is amazing!My Cavapoo Rito never leaves any despite his breed being notoriously fussy eaters. Great skin teeth and eyes and regular poops of a good consistency. I am a very happy customer indeed!😊”

Poppy's Picnic 5 star review on 11th November 2024

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Posted 5 months ago

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Hi Christina & Rito What a handsome boy! Thank you so much for sharing your thoughts and this wonderful pic. We are delighted to see that Rito is loving our food and you can see the benefits through his amazing coat and well being. Much Kindness Debs and Poppy

Posted 5 months ago

“My dog loves this food, it's easy to order and has lots of offers to buy with at a discounted rate. Would recommend this company to anyone.”

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Posted 5 months ago

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Hi Deborah Thank you so much for this great 5-star review. We are so pleased! It's lovely to see that you are happy with our service and that your dog is enjoying our food. Much Kindness Debs and Poppy

Posted 5 months ago

“Definitely the best food for my standard dachshund. After months of trying different brands and him turning his nose up at them he actually jumps up and down and scoffs his meals happily. So glad I found out about you 🤩🐶 Here’s a video of him asleep and contented with a full belly 🥰”

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Posted 5 months ago

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Hi Mrs Weeka Thank you so much for sharing this wonderful video of your standard dachshund. He looks so content and with a tummy full of yummy food... We are so pleased that you found us too! It's so kind of you to share your thoughts and award us 5-stars for your review. Much Kindness Debs and Poppy

Posted 5 months ago

“Really pleased with my recent order, and my dog loved your food.”

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Posted 5 months ago

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Hi Louise We are so pleased with this 5-star review - thank you. It's makes feel really happy to see that your dog is loving our food. Much Kindness Debs and Poppy

Posted 5 months ago

“She absolutely loved it 🐾🐾”

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Posted 5 months ago

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Hi Sheree Thank you for taking the time to write your review - 5-stars , thank you! We are so delighted to see that your girl is loving our food. Much Kindness Debs and Poppy

Posted 5 months ago

“Love poppys picnic my dogs are very happy on it and the service and delivery is excellent”

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Posted 5 months ago

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Hi Zoe Many thanks for this amazing 5-star review We're delighted to see that your dogs are loving our food. Thank you for your comments on our service and delivery too! Much Kindness Debs and Poppy

Posted 5 months ago

“Easy to serve. My cat had no problem switching to the meatballs. Appreciate the efforts to protect the environment by having a recycling scheme. Would be appreciated if the bone fragments can be reduced. Some bones haven't been finely ground and the bone pieces contained in the meatballs are relatively more than those found in other brands.”

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Posted 6 months ago

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Hi Thank you for your review and feedback. We are delighted to see that your cat is enjoying our food and that you are finding the balls easy to serve. Our returns scheme for the polystyrene and boxes means that you you earn paw points too - you can redeem against any order. If you could send in a pic of the bone content our Production Manager will investigate. The bone content is 7-8% Much Kindness Debs and Poppy

Posted 6 months ago

“My dog is currently working his way through our first order. I’ve never seen a cleaner bowl after each meal. Fantastic food!! I just wish the containers came with lids.”

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Posted 6 months ago

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Hi Michelle Thank you so much for your feedback and this lovely 5-star review. We are delighted to see that your dog is enjoying our food - we love clean bowls too! Thank you for the feedback regarding lids. This has been recorded and passed to Marketing and Production. Much Kindness Debs and Poppy

Posted 6 months ago

“Poppy’s was recommended to us and is the best quality cat food we’ve ever purchased. The fussy eater loves them all, one cat is. a bit hit and miss at the moment. The little girl, who really made us decide to change foods as the supermarket food has been making her sick, won’t touch it - we’ll get there though, especially as she likes the sprinkles.”

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Posted 6 months ago

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Hi Thank you so much for your wonderful 5-star review. We are delighted to see that your cats are enjoying our food. As a small company you have helped us spread the message of the benefits of our food. Much Kindness Debs and Poppy

Posted 6 months ago

“Excellent product , very pleased with my first delivery.”

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Posted 6 months ago

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Hi Janet Thank you very much for your wonderful 5-star review. As a small company you have helped us spread the message of the benefits of our food. Much Kindness Debs and Poppy

Posted 6 months ago

“One happy pup who loves her treats from Princess Poppy's kitchen!”

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Posted 6 months ago

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Hi Micheal Thank you so much for this lovely 5-star review. We are delighted to see your pup enjoys her treats. Much Kindness Debs and Poppy

Posted 6 months ago

“Great cookable raw food. My dog eats raw but does better on cooked food during the winter so this is perfect for him. Complete food to FEDIAF standards, so unlike many raw foods you can be sure it contains everything your dog needs.”

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Posted 6 months ago

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Hi Thank you so much for your amazing 5-star review. We are delighted to see that you are pleased with our FEDIAF complete meals. Much Kindness Debs and Poppy

Posted 6 months ago

“Great website for information on raw feeding, not just pushing the food at you. Good, clear labelling for exact ingredients and nutrition of each pack. Easy ordering of one off products and when we were transitioned over with Arty (our 9 week old schnauzer puppy) it was very easy to setup a mixed pack subscription, the calculator suggested how many packs and how frequently. Time will tell how accurate it is, but it looks easy enough to tweak it over time. Arty went straight onto the raw food, we tried to transition him from kibble and cheap tinned wet food slowly, but he loved the raw food so much we just started giving him full portions and added a littke kibble on top for familiar texture and we haven't looked back! The portion size recommendations from the calculator seem spot on and Arty actively looks for his meals and sits in the kitchen asking for his food, so a happy puppy Mum. Arty's digestive system seems to have adapted to the raw food really quickly too, his poos are much more solid, regular and predictable and getting less smelly over time too. All round, I thoroughly recommend Poppy's Picnic food, customer service and price point seems right for the quality of the food.”

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Posted 6 months ago

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Hi Kerry & Arty We are delighted to receive this lovely 5-star review. Thank you for all your feedback. It's wonderful to see that Arty has found a food that he enjoys and you are seeing the benefits of feeding raw... No more smelly poo's. Thank you for the amazing recommendation. If you feel you need to chat about feeding amounts as Arty grows - do let us know Much Kindness Debs and Poppy

Posted 6 months ago

“Excellent all round. Dogs love the food, I love how clean and convenient it is, no nasty smells or disgusting stuff. Also I really appreciate the support I received. And it was personal and friendly support. Far and away better customer service than I could ever have imagined. I’m hoping to feed my dogs with this for very many years to come.”

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Posted 6 months ago

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Hi Sue Thank you so much for this wonderful 5-star review We are delighted to see that your dogs are loving our food. Thank you too for sharing your thoughts on our customer service. If we can help you with anything else please let us know. Here's to your dogs enjoying their Poppy's Picnic for years to come. Much Kindness Debs and Poppy

Posted 6 months ago

“My cat has just gone on poppy and she loves it .”

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Posted 6 months ago

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Hi Lisa Thank you so much for your kind review. We are delighted with the 5-stars and so pleased your cat is enjoying our Purry Power. Much Kindness Debs and Poppy

Posted 6 months ago

“We've been using Poppy's Picnic exclusively for years now and our Border Collie dives into his meals every time and will settled down with a full tummy. If I served him anything less he wouldn't eat it. He loves the cookable options and enjoys all the flavours. We're loyal repeat customers.”

Poppy's Picnic 5 star review on 11th October 2024

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Posted 6 months ago

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Hi Nicola Thank you so much for sharing this adorable pic of your Border Collie. We're delighted to see that he loves all our food - especially the cookable range. A big thank you for this amazing 5-star review and being loyal longtime customers. much Kindness Debs and Poppy

Posted 6 months ago

“tried many different raw foods for my sausage and she’s always gone off of them after a few months. She’s had poppys picnic for about 5 months now and still really enjoys when it’s time to eat. (Add more flavours)!! X”

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Posted 7 months ago

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Hi Kayleigh This review has made us so happy - 5-stars - thank you. We are delighted to see that your little sausage is still enjoying her Poppy's Picnic. Thank you for the feedback - more flavours is on our planning schedule. Much kindness Debs and Poppy

Posted 7 months ago

“Fantastic food my fussy standard poodle loves it and she’s in great shape I can’t recommend it enough 🐩🐾”

Poppy's Picnic 5 star review on 28th September 2024

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Posted 7 months ago

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Hi Vicky Thank you for this wonderful 5-star review and amazing pic of your poodle. We are thrilled to see that your poodle is loving our food and in great shape. Thank you too for the amazing recommendations. Much Kindness Debs and Poppy

Posted 7 months ago

“Got a very fussy JackChi, will eat filet steak till the cows come home, same with salmon and cod loin… she eats her Poppy’s Picnic every other day, which still means she’s getting the goodness and I still have money left at the end of the month. Thank you Tony”

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Posted 7 months ago

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Hi Tony We are thrilled to see that your Jack Chi is loving our food... Bless her! Thank you for the amazing 5-star review too. Much Kindness Debs and Poppy

Posted 7 months ago

Poppy's Picnic is rated 4.9 based on 2,134 reviews