Poppy's Picnic Reviews

Name: Poppy's Picnic
Address: Manor Farm, Melksham, Melksham
Rating: 4.85

4.9 Rating 1,999 Reviews

97 %

of reviewers recommend Poppy's Picnic

Company Reviews

Metrics

Info

4.9

Based on 1,999 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Phone:

1380716599

Email:

paws@poppyspicnic.co.uk

Location:

Manor Farm, Melksham
Melksham
SN12 7QT

Poppy's Picnic 5 star review on 20th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My cat loves the food. It came frozen as promised! The Customer Service is amazing.”

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Posted 10 months ago

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Hi We're delighted to see that your cat is enjoying our food. Thank you for your comments on our service too! Much Kindness Debs and Poppy

Posted 10 months ago

“Great service, Dolly loves the power balls”

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Posted 10 months ago

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Hi Frances This is wonderful to read... We're so pleased Dolly is enjoying her Power Balls - Thank you for the 5* too. Much kindness Debs and Poppy

Posted 10 months ago

“It very good food”

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Posted 10 months ago

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Hi Many thanks for sharing your thoughts and this lovely 5* review. We're pleased to see that you are pleased with our food. Much kindness Debs and Poppy

Posted 10 months ago

“Absalutly thee best fresh made proper dog food you can ever feed ure dog , I wouldn't buy anything else 1000% the best The only thing I would love to see from poppy's picnic is more flavours, I've been buying this for a very long time and there hasn't been anything new as in the meals come out , it would be great to see some new meals come out for a change and to have more choice other than that my dog loves ure food and I will keep on buying it for her”

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Posted 10 months ago

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Hi Karina Thank you - we are over the moon with this wonderful 5* review. We are delighted to see that your dog is enjoying our food. There are no immediate plans to bring our more flavours at the moment. It is on our planning and strategy agenda to look at this next year. Much Kindness Debs and Poppy

Posted 10 months ago

“Our dog is now eating two meals a day! He absolutely loves it.”

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Posted 10 months ago

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Hi Chloe Many thanks for your your lovely review. We're delighted with 5* It's great to see that your dog is now eating two meals a day... we love it when this happens! Much Kindness Debs and Poppy

Posted 10 months ago

“Always very helpful when I phone and food is packaged well.”

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Posted 10 months ago

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Hi Enid Thank you for this wonderful 5* review. We're delighted to see that you are happy with the service , food packaging and food. This makes us all so happy! Much Kindness Debs and Poppy

Posted 10 months ago

“My two very fussy eaters are loving Poppys, especially the ones you can heat up. I gently heat it in the microwave to release the smells and they are waiting at their bowls. They have never done this before and they are licking the bowls clean after.”

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Posted 10 months ago

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Hi Karen This is wonderful to see... Thank you for this amazing 5* review. We're delighted to see that your two fussy eaters are loving our food. It's lovely and reassuring when we see clean bowls! Much Kindness Debs and Poppy

Posted 10 months ago

“All my cats absolutely love the meatballs. I'm very impressed with the food and I'm glad my cats like it so much. It would be ace if you'd offer a breeders scheme. I would love to use more of it but it does get a tad expensive...and anything I could offer to my kitten owners!”

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Posted 10 months ago

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Hello Thank you for this wonderful 5* review. We're delighted and over the moon to see that you and your kittens/cats are happy with our food. We will look at possible breeders clubs sometime in the future. In the meantime run special offers and discounts so watch out for these. Much kindness Debs and Poppy

Posted 10 months ago

“My cat prefers this to any other. We occasionally have a hic up where he wont eat so I try him on other things but I always come back to this. He is 11 months old and thriving.”

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Posted 10 months ago

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Hi Jackie We are delighted to see that your cat is loving our food and thriving too! Many thanks for this lovely 5* review and sharing your thoughts. Much Kindness Debs and Poppy

Posted 10 months ago

“Very expensive for a trial and my cats won't go anywhere near it”

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Posted 10 months ago

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Hello Daniel Thank you for your feedback. Switching cats to raw can take some time and patience and with some cats it can take several weeks. If you have not already done so, we would urge you to read the RAWPLICITY Guide we sent you - it's an downloadable book via a link in your emails, which may be in spam. Please get in touch if you have not received it. In there are many methods and tricks to try. It is worth the effort for the amazing results. Much Kindness Debs and Poppy

Posted 10 months ago

“my dog has a very sencative stomach and Poppys Picninc is the only brand her stomach can tolerate”

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Posted 10 months ago

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Hi Diane Thank you for this 5* review We are so pleased to see that your dog is enjoying her Poppy's Picnic and that her sensitive tummy is doing well. Much Kindness Debs and Poppy

Posted 10 months ago

“Since using poppy's picnic my dog has never been so healthy. His coat has a beautiful shine, he is more active and best of all his it has improved his digestion 10 fold. Axle used to suffer with very smelly toots but since using the raw foods this has cleared up. Couldn't recommend this food enough!”

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Posted 11 months ago

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Hi Naomi This review makes us so proud... Thank you for sharing your thoughts and the wonderful 5* We are delighted to see that your dog is enjoying our food and is so fit and healthy. Thank you for all the recommendations too! Much Kindness Debs and Poppy

Posted 11 months ago

“Great product for my cat, and the service / experience for me so far has also been great”

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Posted 11 months ago

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Hello Thank you for sharing your thoughts and this wonderful 5*. We 're delighted to se that your cat is enjoying our food. Much Kindness Debs nad Poppy

Posted 11 months ago

“My kitten is raw fed on another brand but i thought I would also try another brand so she has a choice so I ordered the starter pack with 3 flavours but unfortunately she did not like any of them so I will stick with what she likes .”

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Posted 11 months ago

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Hi Caroline Thank you for your review. We're sorry to see that your kitten didn't enjoy our Purry Power. It can take a couple of weeks for a kitten to transition from one brand to another. If you would like to chat to one of the Customer care team please let us know. We have lots of tips and tricks for you to try. Much Kindness Debs and Poppy

Posted 11 months ago

“Olive our pet Shnoodle has absolutely loved her food since day one, two years ago when we first started our subscription. She loves every meal, and devours it in seconds! Our only problem is when she has her friends to play, they also love it, so sharing becomes a problem. On a more serious note, when we last visited the vet they complimented us on how clean Olive's teeth were, which we attribute in the main to using Olivee's raw food diet.”

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Posted 11 months ago

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Hi Simon & Olive Thank you so much for sharing your thoughts and this wonderful 5* review. We're delighted to see that Olive is loving her Poppy's Picnic ... we love clean bowls! It's lovely to see that you are seeing the benefits of a raw diet too. Much Kindness Debs and Poppy

Posted 11 months ago

“Betty & George my Cotonoodles adore Poppy’s! Betty is fussy and we had 3 years of her refusing to eat, we tried her on all the expensive well known kibbles, wet and raw foods only for her to either eat it for a couple of days or to turn away at first sniff. Both dogs now cry for their food and spin like spinning tops when they know it’s coming. They clean their plates in a couple of minutes then George is off licking Bettys empty bowl🤣 Customer services Debbie us very helpful and happy to chat and give advice. Thank you Poppys for ending our feeding nightmare with Betty!”

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Posted 11 months ago

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Hi Sue , Betty & George Thank you so much for sharing your thoughts and this wonderful 5* review. We are over joyed to see that Betty & George are now finally enjoying their meals... This is wonderful to see and we just love clean plates! Thank you too for commenting on our customer service. Much Kindness Debs and Poppy

Posted 11 months ago

“Brilliant. My cat Berhtie loves Poppys Picnic food - I thought it would be a long hard slog to get him to eat it, but little by little after just 5 days he is scoffing it and he has never had raw food before. I am so happy because I love the quality of this food it is just what a cat should be eating and it has no rubbish in it that I find in almost every cat food in a tin or pouch. He has just cleaned his plate - yeahhhhh. Also the service, delivery, and packaging is all top notch. I am one happy cat dad and my boy will be all the healthier for eating real food. Thank you PP.”

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Posted 11 months ago

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Hi Barnaby & Bertie We're so pleased Bertie is loving our food, and you can see the benefits of all the lovely fresh ingredients. It's great that you are pleased with our service too. Thank you for writing this amazing review for us. Much Kindness Debs and Poppy

Posted 11 months ago

“My fussy eater has quickly taken to this food. She really enjoys the venison and duck .”

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Posted 11 months ago

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Hi Nicola Thank you for sharing your thoughts and this lovely review. So pleased that you're fussy eater is happy with our food.... Poppy loves Venison and Duck too! Much Kindness Debs and Poppy

Posted 11 months ago

“My dog loves this food happy waggy tail . Service excellent arrived next day in good packaging can only give it 10 stars !!!”

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Posted 11 months ago

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Hi Cherrill We are so happy to see that your dog is loving our food. It makes us smile to know that you have waggy tails at meal times. Thank you for the wonderful 5* review too! Much Kindness Debs and Poppy

Posted 11 months ago

“My dog ripped the package to shreds when it was posted through the door and ate everything… can definitely say the dogs thought they were tasty and I will be buying again to try them properly this time”

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Posted 11 months ago

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Hi Keri Thank you for your review... Sorry to see that your dog got to the treats before you did. We're pleased that they found them tasty. Much Kindness Debs and Poppy

Posted 11 months ago

Poppy's Picnic is rated 4.9 based on 1,999 reviews