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Poppy's Picnic Reviews

4.9 Rating 2,134 Reviews
97 %
of reviewers recommend Poppy's Picnic
4.9
Based on 2,134 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Poppy\'s Picnic Reviews
Visit Website

Phone:

1380716599

Email:

paws@poppyspicnic.co.uk

Location:

Manor Farm, Melksham
Melksham
SN12 7QT

Anonymous
Anonymous  // 01/01/2019
I made a small order online but the do not deliver small orders. My dog is very fussy and most companies offer a trial amount. The fact that they didn’t deliver is not clear on the website as they took my address and payment, this should have flagged up. I have since had a refund but also numerous emails thanking me for the order. I have since made an order with another raw food company that sent me out 3 small pots for my dog to try, hassle free which was delivered the next day.
Helpful Report
Posted 6 years ago
Sadly we haven't cracked being able to send a small amount of frozen food by courier for next day delivery - but we are always looking for new ways to keep the food frozen and fresh. We have made some changes to our website, and highlighted the minimum order is 16 packs. Glad you are feeding raw food - high paws to you! Love Poppy and the VIP (Very Important Paws) Team
Posted 5 years ago
Poppy's Picnic is rated 4.9 based on 2,134 reviews