“I've used a number of different cloud-based practice management systems and there is no doubt that Power Diary is best in class. It is really user friendly and makes it so easy to efficiently run my practice.”
Thank you Ryan, your review is testament to our amazing development team who have worked tirelessly over the last 8 years to make PD what it is today. The good news is that we will never stop making PD even better, as I am sure you have experienced first hand. Best regards, Eugene - Community Champion
“PowerDiary helps me manage my whole psychology practice. Invoices, payments, appointments, patient reminders, the list goes on. I really could not function without it and would unreservedly recommend it. A brilliant product. I must add that the helpdesk staff are very courteous, knowledgeable, and helpful which I think is one of the most important aspects.”
Steven - thanks so much for sharing how Power Diary helps you and for the strong recommendation! Yes, our support team is an incredibly important part of Power Diary. Having no lock-in contracts means we need to prove our value month in, month out Therefore, top of mind for us is ensuring that every single customer operates as smoothly as possible, and that they feel assured knowing that we have their back at all times. Thanks again for taking the effort to review us! Warmest regards, Eugene, Community Champion
“Honestly we would be lost without it. The best feature is the reminder texts to patients. We have very few no shows as a result. It makes Medicare rebate and bulk-bill processing pretty easy as well.”
Fantastic to hear this! About integrating with Medicare (and being able to process DVA claims) - I would have liked to say that it was easy, however it was anything but! That being said, it was well worth it as this literally saves hours of manual processing time each week for thousands of our customers, time that can now be spent on higher value activity. Regards, Eug - Community Champion
“I have been using Power Diary for a number of years now with great success. My remote reception can update my diary entries without any issues. It has been a great tool for my private practice. It has also been helpful with generating reports.”
“Great as a secure space to save my notes and keep appointments. The automatic reminders are really helpful and the interface is easy to use. The template screen could be better”
Thanks for the review Vanessa! Glad you are getting a lot out of Power Diary. Please tell us what you'd like to see improved in the template screen. Feature requests can be sent to: support@powerdiary.com, Regards, Eugene
“Powerdiary has streamlined so much of our admin, complies with our record keeping requirements and is easily accessed by all staff, regardless of their location.”
Much appreciated Mel! Glad that you are getting so much out of PD. And thanks to our relentless development team, the best is yet to come :) Cheers, Eug - Community Champion
Thanks for your feedback Nikki. We are really sorry to hear this. I have let our support team know and they are looking into it to see what has gone wrong. We will be in touch soon. Also, if there is ever anything we can assist with please feel free to contact us on 1300 755 184. Regards, Eugene - Community Champion
“Powerdiary keeps all parts of my business together in one easily accessible place. Very responsive to questions or concerns and frequently improving functionality.”
Thank you for the 5-star rating Hannah! Providing highly responsive support and constantly improving the system are very high priorities for us. Best regards, Eug
“Power Diary allows you to time the reminder service and whether you want to use email or txt. I use the txt option and there is no additional charge for this compared with other systems I have looked at. It has reduced the number of clients not showing up. I has saved me time and money.”
Thanks very much for sharing this :) Yes, each business will operate differently and have a unique client base, so having flexible reminder options enables practices to customise according to their needs - Eugene, Community Champion
“Power Diary has saved me at least 4 hours a week in admin time and the Cuent Pirtal means I don’t have to take booking phone calls anymore. It’s like having an office assistant!”
Fantastic to hear Zea, thank you for sharing! Yes, the Client Portal is a game changer - we are working harder to ensure more PD customers use this valuable feature. Warmest regards, Eug
