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Preppers Shop UK Reviews

4.6 Rating 1,099 Reviews

89 %

of reviewers recommend Preppers Shop UK

Company Reviews

Product Reviews

4.6

Based on 1,099 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Preppers Shop UK:

Preppers Shop UK was founded in January 2014 to meet the ever growing demands of UK preppers.

With ever growing instability worldwide, be it financial, military or enviromental, problems are imminent and showing ever increasing signs of problems arising rapidly. If you are not prepared your chances of survival are extremely slim.

Whether you are looking to start prepping and looking for the best way to start or are an experienced prepper looking to add the final pieces to your kit, We have everything you will need.

Visit Website

Email:

hello@preppersshop.co.uk

Location:

Prow Park, Treloggan Industrial Estate, Newquay
Cornwall
TR7 2SX

Preppers Shop UK 5 star review on 16th March 2024

Preppers Shop UK 5 star review on 12th December 2023

Preppers Shop UK 5 star review on 9th November 2023

Preppers Shop UK 5 star review on 24th July 2023

Preppers Shop UK 5 star review on 20th June 2023

Preppers Shop UK 5 star review on 9th June 2023

Preppers Shop UK 5 star review on 6th April 2023

17

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Well the British 50cal tins have certainly never seen British 50cal, after removing the spray paint they are German .338 ball”

Posted 3 months ago

“The case I bought looked like it had been run over, i know they are used and can be a bit rough but it had a large hole in the front and was totally smashed out of shape.”

Posted 3 months ago

“£85 worth of outstanding orders.”

Posted 3 months ago

“Dissappointing! Item shown in the advertisement (Decaff Coffee sachets) was not what was sent (Standard Coffee) Please update your advert photo as it is misleading. However I will be ordering other products. Thank you”

Posted 5 months ago

“Item itself is fine. Delivery appalling. Website states ALL items helps in stock. Wrong. I had to wait over 2 weeks for my **next day delivery * item, as they had to wait for it to arrive from Europe.”

Posted 5 months ago

“Had an issue with a discount code couldnt get it to work , i emailed the shop and received no reply , items delivered last week still no reply from them.. poor customer service .”

Posted 5 months ago

“Took two payments for the same item without sending it. When I said refund me the one payment which hadn't got a discount, they didn't.”

Posted 6 months ago

“Still awaiting dispatch of an order placed on 17th December it is now 5th January.”

Posted 1 year ago

Hi Cecilia, its odd to find this review, you spoke with customer services several times on the phone wanting to change the colour of the lantern you purchased. You finally changed it to a colour that was out of stock and we made it abundantly clear it would be several weeks for it to come back into stock which you was perfectly happy with. If you would rather not wait reach out to us and let you know and we will be happy to cancel it for you, call us on 01637 850259

Posted 1 year ago

“Robert Docherty, Mon, 7 Nov, 15:22 (4 days ago) to hello hi Folks I have just received my 60L Dutch Bergen when putting the two rocket pouches together and trying out all the zips etc. I have found that the most important zip which is on the external hood is faulty. By this I mean it has probably never zipped up because it is not connected to both sides and it cant be because the staples to each side is still intact. Do you have any resolution to address this because I was going to the Cairngorms at the weekend. Thank you. Robert Docherty 11C Kirktonholm Place Kilmarnock Order Number 144521/031122/16 Order Date 3rd November 2022 - 13:23 Status Complete Order Total £65.94 Dutch DPM Woodland Camo 60l Bergen Backpack Add Dutch DPM Side Pouches?: Add Side pouches Write a review View order details Place order again”

Posted 1 year ago

“I've had issues with them, won't be using them again.”

Posted 1 year ago

“I ordered 2 DPM large molle utility pouches .The one was fine ,the other had no draw string cover and the velcro tab had been cut off, and the press stud was missing ,I don't class this to be grade 1 surplus .”

Posted 1 year ago

“Ordered box Blueberry buns, got fobbed off with manky maple buns.”

Posted 1 year ago

“Ok prices but some stuff is way beyond use, accepted things are near BBE dates but bbq seasoning that's like chewits ain't much use n lasting up to 20 years I'd avoid buying the ration foods from now on”

Posted 2 years ago

“Disappointed, purchased the £20 knife mystery box and received a Mora knife (which is fine) and an unpackaged filleting knife which I hadn’t sent on the site. My main issue is not really with the knives themselves but the box was advertised as having content which exceeded the £20 price tag. The two I received unfortunately were priced at around £12 for the Mora and £5 for the filleting knife. Not impressed I’m afraid!”

Posted 2 years ago

Sorry to hear of the issue with the box lee. They are all double checked so should be over the value of £20. If there was an error we can of course sort that out for you. Any chance you could drop us an email with the 2 items that you received to hello@preppersshop.co.uk so we can take a look for you?

Posted 2 years ago

“Site ok with quick ordering and good products, but delivery is a disaster waiting now till Monday after already ,3 failed no turn up delivery, even giving time slot for Fridays delivery but never shows up. If don't get ordered kit on Monday (30/11/20) will returning everything and finding better service.”

Posted 3 years ago

“Good products can't say same for the service I'm a newbie with crossbows and bought and expensive crossbow from Preppers and another item. I also sent an email asking their advice about accessories and what they would recommend for taking good care. Received zero reply. The update on dispatch was the bare minimum too. This was also the case with another company, EK Archery, both displayed that old school grudging way of doing business, that customers are somehow an annoyance and cutting into our day vs here's a person who is saying 'I have money and would like to spend more of it with you". It boggles the mind in this day and age. What makes the difference is customer service.”

Posted 3 years ago

Hi Felix, Im sorry you feel this way. With regards to tracking, once it is dispatch we send an email letting you know the order status has been updated to dispatched. The customer then receives an email from the courier with the tracking details and the day of delivery. We are limited by couriers as to how there notification works and generally customers have no issues with it, if you do have any specific feedback on what could have made that better though we would certainly be happy to take it on board. With regards to not responding to your email with regards to accessories. Please understand that we are a very small independent company with limited staff and capabilities. At times such as over a weekend when your order was received we simply cannot respond to all customers immediately. As yours was a technical question it would have been forwarded through internally to the crossbow expert to pick up and advise you on. I am sorry that this has not been quick enough for you.

Posted 3 years ago

“Not happy with delivery from DPD At first they said they did not have the parcel Parcel was well over 7 days after it was ordered certainly not express delivery”

Posted 3 years ago

Hi James, You emailed us on the 1st, we responded back to you to help within 2 hours. You responded to us on the 2nd and within 30 minutes we dispatched a replacement order for you. Im sorry that you had an issue with DPD but it does appear this review should be aimed at them and not ourselves.

Posted 3 years ago

“I've ordered two knives from here now, one was great, other one came quite blunt, with marks on the blade, and doesn't look as good as it did in the pictures.”

Posted 3 years ago

“They charged me twice for shipping, I emailed twice for refund on one of the shipping charges.. no reply and don’t answer phones! Thumbs down for me on customer service”

Posted 3 years ago

“I had a email that my package would be with me today 16/6/2020 But no sign of it And im out all day Tomorow 17/6/2020”

Posted 3 years ago

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Preppers Shop UK is rated 4.6 based on 1,099 reviews