Prezzybox Reviews

Name: Prezzybox
Address: The Atrium, Curtis Road Business Park, Dorking, Surrey
Rating: 4.49

4.5 Rating 58,294 Reviews

88 %

of reviewers recommend Prezzybox

4.5

Based on 58,294 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01827 839041

Email:

james.kraftman@giftuniverse.com

Location:

The Atrium,
Curtis Road Business Park,
Dorking
Surrey
RH4 1XA

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Prezzybox 1 star review on 21st September 2025

Email (Francisolivia771 AT Gmail.com) They Helped Me Recover What I Thought Was Impossible.

Prezzybox 1 star review on 27th May 2025

Harrylucy977 At Gmail. Com

Prezzybox 1 star review on 25th May 2025

Christabelle

153

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“All products bought were good quality and arrived in good time before Christmas”

Helpful Report

Posted 2 years ago

We're really grateful and appreciate you taking the time to share your rating with us. We do hope you shop with us again!

Posted 2 years ago

“Products was good, delivery was fast....no complaints.”

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Posted 2 years ago

Thank you so much for your very kind and thoughtful review. We're glad you experienced Prezzybox as we intended. We do hope you shop with us again!

Posted 2 years ago

“Quick, efficient and good value for money. Arrived on time before Christmas too. Simply great.”

Helpful Report

Posted 2 years ago

Thank you so much for your very kind and thoughtful review. We're glad you experienced Prezzybox as we intended. We do hope you shop with us again!

Posted 2 years ago

“Delivered on time which was essential as needed before Christmas!”

Helpful Report

Posted 2 years ago

Thank you so much for your very kind and thoughtful review. We're glad you experienced Prezzybox as we intended. We do hope you shop with us again!

Posted 2 years ago

“Was good stuff came before Christmas buttock it's time that's why only 4 stars 🌟”

Helpful Report

Posted 2 years ago

We're really grateful and appreciate you taking the time to share your rating with us. We do hope you shop with us again!

Posted 2 years ago

“Ordered on 15th December was not dispatched till 22nd December paid for express delivery did not arrive before Christmas received parcel on 28th December 13 days later will not order from here again, I will not recommend to anyone very disappointed.”

Helpful Report

Posted 2 years ago

Thank you for leaving a review! We are extremely sorry to hear that you received your order not in time. We have contacted you via email to sort everything out!

Posted 2 years ago

“It came so fast and looks even better than I imagined. Great product.”

Helpful Report

Posted 2 years ago

Thank you so much for your very kind and thoughtful review. We're glad you experienced Prezzybox as we intended. We do hope you shop with us again!

Posted 2 years ago

“Still haven’t received my order which was due to be delivered between 17th and 24th December - it’s now the 28th…….. Order wasn’t dispatched until a week after it was ordered - it had no chance of being here for Christmas. The dispatch notification telling me it was dispatched also stated it would be delivered 17th- 24th Dec even though it was being dispatched on 20th Dec………very disappointed with the service…… won’t be using again.”

Helpful Report

Posted 2 years ago

Thank you for leaving a review! We are extremely sorry to hear that you are not satisfied with the service provided. We have contacted you via email to sort everything out!

Posted 2 years ago

“Delivered quickly, even so close to Christmas and the gifts were perfect.”

Helpful Report

Posted 2 years ago

Thank you for your kind review! We are very happy to hear that our customers are satisfied and we will do everything to make it so in the future. We do hope you shop with us again!

Posted 2 years ago

“I bought a couple of things as a secret santa for my dad. An armchair tidy and a mini massager. He absolutely loved both. Thank you 😊”

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Posted 2 years ago

Thank you for your kind review! We are very happy to hear that our customers are satisfied and we will do everything to make it so in the future. We do hope you shop with us again!

Posted 2 years ago

“Absolutely beautiful. Lovely embossed book for a 70th Birthday what memories that will bring. Highly recommend.”

Helpful Report

Posted 2 years ago

Thank you for your kind review! We are very happy to hear that our customers are satisfied and we will do everything to make it so in the future. We do hope you shop with us again!

Posted 2 years ago

“Very quick dispatch time and delivery. Some lovely gifts for Christmas!”

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Posted 2 years ago

Thank you so much for taking the time to leave us feedback. We do hope you shop with us again!

Posted 2 years ago

“Ordered two filled stockings for young grandsons. When they arrived, they were much better than I expected - great value”

Helpful Report

Posted 2 years ago

Thank you so much for your very kind and thoughtful review. We're glad you experienced Prezzybox as we intended. We do hope you shop with us again!

Posted 2 years ago

“Order of 3 items made 14-12-22. To date, 28-12-22, items still have not been received. They were meant as a Christmas present for my wife from our 3 grand children. Most disappointing!!!!”

Helpful Report

Posted 2 years ago

Thank you for leaving a review! We are sorry to hear that you haven't received your order. We have issue for you a full refund.

Posted 2 years ago

“Easy to use and quick service”

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Posted 2 years ago

Thank you for your feedback! We are glad to hear that you are satisfied with our services. Hope you will be shopping with us again!

Posted 2 years ago

“Great range of unique gifts & Lovely customer experience! Brought 2 things and 1 unfortunately was out of stock - was refunded very promptly! Thank you prezzybox.com!”

Helpful Report

Posted 2 years ago

Thank you for your feedback! We are glad to hear that you are satisfied with our services. Hope you will be shopping with us again!

Posted 2 years ago

“On time and a great price.”

Helpful Report

Posted 2 years ago

Thank you for your kind review! We do hope you shop with us again!

Posted 2 years ago

“Item as described and delivered in time for xmas Thank you”

Helpful Report

Posted 2 years ago

Thank you so much for taking the time to leave us feedback. We do hope you shop with us again!

Posted 2 years ago

“Not arrived yet was due christmas”

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Posted 2 years ago

Thank you for leaving a review! We are sorry to hear that you haven't received your order. We have contacted you via email with the resolusion of this issue

Posted 2 years ago

“We sent a gift to our employee for the holidays and he loved it.”

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Posted 2 years ago

Thank you so much for taking the time to leave us feedback. We do hope you shop with us again!

Posted 2 years ago

Prezzybox is rated 4.5 based on 58,294 reviews