Prezzybox Reviews

Name: Prezzybox
Address: The Atrium, Curtis Road Business Park, Dorking, Surrey
Rating: 4.50

4.5 Rating 58,257 Reviews

88 %

of reviewers recommend Prezzybox

4.5

Based on 58,257 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01827 839041

Email:

james.kraftman@giftuniverse.com

Location:

The Atrium,
Curtis Road Business Park,
Dorking
Surrey
RH4 1XA

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Prezzybox 5 star review on 22nd March 2024

Anonymous

Prezzybox 5 star review on 6th October 2023

Sean Stewart

144

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Not arrived yet was due christmas”

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Posted 1 year ago

Thank you for leaving a review! We are sorry to hear that you haven't received your order. We have contacted you via email with the resolusion of this issue

Posted 1 year ago

“We sent a gift to our employee for the holidays and he loved it.”

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Posted 1 year ago

Thank you so much for taking the time to leave us feedback. We do hope you shop with us again!

Posted 1 year ago

“The whole journey from ordering to receiving could not be faulted. Quality of product was excellent. Delivered in time for Christmas even at short notice. Will definitely be using Prezzy box again.”

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Posted 1 year ago

Thank you so much for your very kind and thoughtful review. We're glad you experienced Prezzybox as we intended. We do hope you shop with us again!

Posted 1 year ago

“Really easy to order and speedy delivery”

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Posted 1 year ago

Thank you for your kind review! We do hope you shop with us again!

Posted 1 year ago

“Great ideas, not over priced, delivery as expected and good response to queries”

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Posted 1 year ago

Thank you for your feedback! We are glad to hear that you are satisfied with our services. Hope you will be shopping with us again!

Posted 1 year ago

“Should have been a Christmas present but not yet received! Have tried to contact Prezzybox but cannot get emails to go through”

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Posted 1 year ago

Thank you for leaving a review! We are sorry to hear that you haven't received your order. We have processed for you a full refund for this

Posted 1 year ago

“Excellent service, prompt delivery considering the challenges of postal strikes etc and kept informed from ordering to delivery. Wouldn't hesitate to recommend.”

Helpful Report

Posted 1 year ago

Thank you for your kind review! We are very happy to hear that our customers are satisfied and we will do everything to make it so in the future. We do hope you shop with us again!

Posted 1 year ago

“My order was processed promptly and my order arrived safe and sound as promised despite disruption to postal deliveries. Thanks for a Great service”

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Posted 1 year ago

Thank you for your feedback! We are glad to hear that you are satisfied with our services. Hope you will be shopping with us again!

Posted 1 year ago

“Fabulous purchase, a very happy recipient”

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Posted 1 year ago

Thank you so much for taking the time to leave us feedback. We do hope you shop with us again!

Posted 1 year ago

“Due to the Royal Mail strike, I wasn’t sure I was going to receive my delivery before Christmas. I rang Prezzybox and they tracked my parcel and kept me informed of all updates along the way. Really impressed with the service and the goods that did get delivered before Christmas. Would definitely use again”

Helpful Report

Posted 1 year ago

Thank you for your feedback! We are glad to hear that you are satisfied with our services. Hope you will be shopping with us again!

Posted 1 year ago

“Absolutely terrible company to deal with. Placed order and paid for next day delivery. After a week and no update contacted customer service in every way possible with no response. I’ll never use this company again.”

Helpful Report

Posted 1 year ago

Thank you for leaving a review! We are extremely sorry to hear that you are not satisfied with the service provided. We have contacted you earlier via email to sort everything out!

Posted 1 year ago

“Very straightforward and easy being my first time ordering from here. Item arrived in good time too, so very pleased.”

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Posted 1 year ago

We're really grateful and appreciate you taking the time to share your rating with us. We do hope you shop with us again!

Posted 1 year ago

“Great selection, reliable delivery even at Christmas, and gifts good quality and loved all around!”

Helpful Report

Posted 1 year ago

Thank you so much for your very kind and thoughtful review. We're glad you experienced Prezzybox as we intended. We do hope you shop with us again!

Posted 1 year ago

“Easy to navigate website and purchase, great selection of stuff. Prompt delivery well packaged. Thank you”

Helpful Report

Posted 1 year ago

Thank you for your kind review! We are very happy to hear that our customers are satisfied and we will do everything to make it so in the future. We do hope you shop with us again!

Posted 1 year ago

“Fast delivery, well packaged overall all good”

Helpful Report

Posted 1 year ago

Thank you for your kind review! We are very happy to hear that our customers are satisfied and we will do everything to make it so in the future. We do hope you shop with us again!

Posted 1 year ago

“Kept me informed about my order during the recent postal strike. Really pleased with my order, great quality gifts. Presents for that person who has everything.”

Helpful Report

Posted 1 year ago

Thank you so much for your very kind and thoughtful review. We're glad you experienced Prezzybox as we intended. We do hope you shop with us again!

Posted 1 year ago

“Great item found on here. Great product.”

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Posted 1 year ago

Thank you for your kind review! We do hope you shop with us again!

Posted 1 year ago

“Everything as advertised arriving in time for Christmas!”

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Posted 1 year ago

Thank you for your kind review! We do hope you shop with us again!

Posted 1 year ago

“Still waiting on my order....Hahahaha. Ordered on the 13th and tomorrow will be the 28th. Can't blame you completely though as Royal Mail are a mess just now. If that's who you use?”

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Posted 1 year ago

Thank you for leaving a review! We are sorry to hear that you haven't received your order. We have contacted you earlier via email with the resolution of this issue

Posted 1 year ago

“Still awaiting delivery but did reply to my email”

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Posted 1 year ago

Thank you for leaving a review! We are extremely sorry to hear that you are not satisfied with the service provided. We have contacted you via email to sort everything out!

Posted 1 year ago

Prezzybox is rated 4.5 based on 58,257 reviews