Prezzybox Reviews

Name: Prezzybox
Address: The Atrium, Curtis Road Business Park, Dorking, Surrey
Rating: 4.49

4.5 Rating 58,293 Reviews

88 %

of reviewers recommend Prezzybox

4.5

Based on 58,293 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01827 839041

Email:

james.kraftman@giftuniverse.com

Location:

The Atrium,
Curtis Road Business Park,
Dorking
Surrey
RH4 1XA

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Prezzybox 1 star review on 21st September 2025

Email (Francisolivia771 AT Gmail.com) They Helped Me Recover What I Thought Was Impossible.

Prezzybox 1 star review on 27th May 2025

Harrylucy977 At Gmail. Com

Prezzybox 1 star review on 25th May 2025

Christabelle

153

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“At first I had a problem with the delivery of my order but this was sorted very quickly by a very helpfull member of staff. So a company with excellent customer service”

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Posted 8 years ago

“I loved the unique gifts . The prices are reasonable and delivery fast and items well packaged .Would recommend.”

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Posted 8 years ago

“Cheapest supplier for the product ordered.”

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Posted 8 years ago

“Present was fab! Really good quality.”

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Posted 8 years ago

“Didn't take too long to arrive and boxed well, thanks”

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Posted 8 years ago

“Excellent service.”

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Posted 8 years ago

“Quality products”

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Posted 8 years ago

“I like the way you group together themes, I used the secret santa selection. Very easy to shop”

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Posted 8 years ago

“Happy with the item I ordered with my nephew's name on it. Arrived in good time.”

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Posted 8 years ago

“Efficient , helpful, really impressed. Goods sent to as advertised”

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Posted 8 years ago

“The delivery was really quick, and product good”

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Posted 8 years ago

“The gifts are great and the service that I got from Charles Hargreaves was excellent. Unfortunately, the courier who delivered my parcel was very rude!”

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Posted 8 years ago

“Super service, arrived as promised. Excellent product.”

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Posted 8 years ago

“After a worry with how quickly my order was taking to arrive, the customer service was excellent via the facebook page, quick responses, friendly and reassured me that my delivery would arrive within the given time slot. The package arrived nicely done, in tact and everything was there again in tact. My only issue with the service is the companies choice of courier, my hermes who are utterly terrible and are notorious for lost or damaged parcels. I had no issue with the company itself, service or website the only thing that makes me reconsider future orders is the chosen courier service.”

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Posted 8 years ago

“Good site easy to process order quick delivery service would recommend”

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Posted 8 years ago

“Great ideas on there for stocking fillers!”

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Posted 8 years ago

“Arrived in good time - however one prezzie was broken in transit”

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Posted 8 years ago

“Delicious smelling bath bombs, perfect for secret Santa pressie, but let down by being damaged during delivery. Better packaging required, a shame as the product is excellent.”

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Posted 8 years ago

“The order was easy and prompt delivery.”

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Posted 8 years ago

“Excellent service and quick delivery. Thank you”

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Posted 8 years ago

Prezzybox is rated 4.5 based on 58,293 reviews