Prezzybox Reviews

Name: Prezzybox
Address: The Atrium, Curtis Road Business Park, Dorking, Surrey
Rating: 4.49

4.5 Rating 58,293 Reviews

88 %

of reviewers recommend Prezzybox

4.5

Based on 58,293 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01827 839041

Email:

james.kraftman@giftuniverse.com

Location:

The Atrium,
Curtis Road Business Park,
Dorking
Surrey
RH4 1XA

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Prezzybox 1 star review on 21st September 2025

Email (Francisolivia771 AT Gmail.com) They Helped Me Recover What I Thought Was Impossible.

Prezzybox 1 star review on 27th May 2025

Harrylucy977 At Gmail. Com

Prezzybox 1 star review on 25th May 2025

Christabelle

153

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good packaging”

Helpful Report

Posted 8 years ago

“Bought for my grandson who loved seeing his name and his brothers and sisters name in a story book Also a lovely story”

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Posted 8 years ago

“My order came on time. Thank you Prezzybox!”

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Posted 8 years ago

“I bought a present for my mum and dad for Christmas on prezzybox and I was so pleased with the quick delivery! I'm excited to give them their voucher!”

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Posted 8 years ago

“Arrived on time, as they are a Christmas present can't say yet how they will work.”

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Posted 8 years ago

“Delivered the items at the predicted times.”

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Posted 8 years ago

“Everything was delivered promptly, in one box and well packaged. One item was a bit smaller than anticipated from the picture (a wine aerator / decanter).”

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Posted 8 years ago

“I liked the variety of products to purchase”

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Posted 8 years ago

“Good gift ideas for my family.”

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Posted 8 years ago

“A lovely gift for my friend with pictures of us both - the only downside it that it was difficult to take the sides out in order to add pictures.”

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Posted 8 years ago

“Product was good quality, delivered on time. I would have given 5 stars however the delivery courier - Hermes - left gift outside and it got soaked. Luckily my neighbour noticed it and brought in”

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Posted 8 years ago

“As described and on time”

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Posted 8 years ago

“Bought xmas present, delivered within a couple of days. Very happy”

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Posted 8 years ago

“Very pleased with purchases”

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Posted 8 years ago

“Item arrived Ok”

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Posted 8 years ago

“The item arrived as promised, well packaged and in great condition, thank you.”

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Posted 8 years ago

“Found a suitable Secret Santa gift on the website, ordered and it was delivered promptly. Packaging was sufficient to prevent damage and the goods appear to be exactly as described on the website. Would recommend Prezzybox.”

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Posted 8 years ago

“Goods arrived on time and well packed”

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Posted 8 years ago

“decent items and good value for monney but a bit more details re personalising items would be preferable.”

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Posted 8 years ago

“Usually has a variety of gifts you don't get anywhere else which makes giving them great because they are so unusual, and great quality. The only thing that let them down that I'm not happy about is that after around 5 days of waiting for a dispatch email for my items I had to contact customer service as I'd received no information. It turned out one of my products wasn't in stock and I hadn't been informed about it. But they were able to offer me a few solutions which was great.”

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Posted 8 years ago

Prezzybox is rated 4.5 based on 58,293 reviews