Prezzybox Reviews

Name: Prezzybox
Address: The Atrium, Curtis Road Business Park, Dorking, Surrey
Rating: 4.49

4.5 Rating 58,293 Reviews

88 %

of reviewers recommend Prezzybox

4.5

Based on 58,293 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01827 839041

Email:

james.kraftman@giftuniverse.com

Location:

The Atrium,
Curtis Road Business Park,
Dorking
Surrey
RH4 1XA

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Prezzybox 1 star review on 21st September 2025

Email (Francisolivia771 AT Gmail.com) They Helped Me Recover What I Thought Was Impossible.

Prezzybox 1 star review on 27th May 2025

Harrylucy977 At Gmail. Com

Prezzybox 1 star review on 25th May 2025

Christabelle

153

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The gift was good but a little over priced for what it is. Delivery was very fast and very good. Over all I was very happy!”

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Posted 6 years ago

“Great service, lots of ideas for presents fair pricing. Only comment I would make is very large box for two small items”

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Posted 6 years ago

“OK - I ordered on a Friday and the box arrived on a Monday so no fault there. It contained what I ordered, so that's all good. The one thing I didn't expect was that the high-top inspired fuzzy slippers were kid size. I don't recall seeing the size on the ad so I guess I assumed they would fit adults. Now, the slippers will go to the nieces/nephews for Christmas so the money isn't a loss but I need to be a bit more curious as to what I'm ordering if size is involved.”

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Posted 6 years ago

“HAPPY with product which has now arrived.”

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Posted 6 years ago

Hello. Thank you for your feedback. Your order is due to arrive today we can see but unfortunately, it has gone out on an economy delivery so we are unable to track it. Any problems, please contact us at csteam@prezzybox.com where we can help you further. Many thanks.

Posted 6 years ago

“Very happy with this product, bought for my husband's birthday”

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Posted 6 years ago

“A card wasn't left so didn't know which neighbour had it until they came and gave it us”

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Posted 6 years ago

“Quick delivery and cute product. So far so good”

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Posted 6 years ago

Thank you so much for taking the time to write a lovely review!

Posted 6 years ago

“I cant' really review the present I bought from Prezzybox until after Christmas! I need the feedback from the recipient. I will say that they delivered the present in question very promptly and that it looked like great fun.”

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Posted 6 years ago

Thank you for your review. We hope the gift is enjoyed at Christmas! Prezzybox

Posted 6 years ago

“Arrived really quickly, guality good”

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Posted 6 years ago

“Used before. Products good value and delivery quick.”

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Posted 6 years ago

“The only thing that stopped this being a 5* review, was the over excesive packaging. Good quality, rapid delivery, but too much packaging, could of been sent in a box half the size. But having said that would definitely reccommend this company. Well done everyone.”

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Posted 6 years ago

“Good service and delivery”

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Posted 6 years ago

“arrived promptly and as described”

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Posted 6 years ago

“Good but parcels was delivered at different times”

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Posted 6 years ago

“I purchased the personalised map and this was then created by Chantelle who I have to say did a wonderful job and was very proffesional throughout the process with excellent communication. I received the map today and I am extremely happy with it and cannot recommend it highly enough. Many thanks to Chantelle”

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Posted 6 years ago

That’s great to hear! Thank you for taking the time to share your positive experience. All the best, Prezzybox.

Posted 6 years ago

“Fantastic website with brilliant gifts! Loads of choice for all ages!”

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Posted 6 years ago

Hey Kate, Thanks for your great review! We're over the moon that you were so pleased with your order and we hope to see you back shopping with us sometime soon. Have a great day, Prezzybox

Posted 6 years ago

“Great present, the person I shall be giving it too shall love it. My only issue was the presentation box was damaged somewhere within delivery, luckily it's metal so I've managed to fix it.”

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Posted 6 years ago

Hello Carl, Thank you for leaving feedback! Sorry it was damaged but glad to hear it was able to be fixed. Next time please feel free to contact us and we will happily send a replacement Many thanks,

Posted 6 years ago

“Arrived late but they were very quick to fix the issue and offer a partial refund.”

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Posted 6 years ago

Hi Luke, We're so glad that we were able to sort the issue with your order and that you were happy with how we dealt with it. We hope to see you back shopping with us very soon. Have a great day, Prezzybox

Posted 6 years ago

“Box badly damaged but item was ok”

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Posted 6 years ago

Hello, Thank you for your feedback! Sorry to hear the box was badly damaged although if it happens again please don't hesitate to get in contact with us at csteam@prezzybox.com and we will happily fix this. Many thanks

Posted 6 years ago

“Very easy to order and received it in a matter days. Very pleased.”

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Posted 6 years ago

Hi Avril, We're so glad that you were happy with your shopping experience and we hope to see you back very soon! Prezzybox

Posted 6 years ago

Prezzybox is rated 4.5 based on 58,293 reviews