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Prezzybox Reviews

4.5 Rating 58,290 Reviews
88 %
of reviewers recommend Prezzybox
Company Reviews Product Reviews
41,414
 Questions Metrics
4.5
Based on 58,290 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Prezzybox Reviews
Visit Website

Phone:

01827 839041

Email:

james.kraftman@giftuniverse.com

Location:

The Atrium,
Curtis Road Business Park,
Dorking
Surrey
RH4 1XA

Write Your review

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
John Dienn
Verified Buyer
“Rapid delivery great gift box and fab glass”
Helpful Report
Posted 9 years ago
Anonymous
Verified Buyer
“My first order didn't arrive although the courier said they had delivered it. However after contacting Prezzybox, Claudia was very efficient and sorted out a second delivery for me. This time I received the package and have a very happy daughter.”
Helpful Report
Posted 9 years ago
Anonymous
Verified Buyer
“Got a very well priced gift that I know will be appreciated but it wasn't advertised clearly on the site- would prefer some better images actually showing what I'm buying but apart from that, it was good.”
Helpful Report
Posted 9 years ago
P Edmonds
Verified Buyer
“I purchased a Conundrum Wine Decanter and was a little disappointed. It is the lightest decanter I have ever seen (short of plastic ones), but the really disappointing thing was that it doesn't quite take a whole bottle of wine.”
Helpful Report
Posted 9 years ago
Helen Taylor
Verified Buyer
“OK but smaller than I expected for the cost”
Helpful Report
Posted 9 years ago
Anonymous
Verified Buyer
“My order was due within 7 days, it has been 11 days and still not arrived or even been dispatched”
Helpful Report
Posted 9 years ago
Anonymous
Verified Buyer
“Wouldn't let me use a voucher on my next purchase, bought it on amazon instead”
Helpful Report
Posted 9 years ago
Margaret Flesher
Verified Buyer
“My parcel did not arrive on the due date but after contacting pressybox they contacted the supplier & the parcel was delivered 1st class. Prezzybox were easy to contact on the phone & they replied to e mails & kept me informed.”
Helpful Report
Posted 9 years ago
Ariza Advincula
Verified Buyer
“i am happy with Prezzybox because they attend to my concerns however i am sad that the product that i ordered is damaged ... that is why i only gave 3 stars”
Helpful Report
Posted 9 years ago
Simon Brice
Verified Buyer
“Not a bad product however a bit disappointed to find that nearly all newspaper front page photocopies were from the Daily Mirror, rather than a range of newspaper types.”
Helpful Report
Posted 9 years ago
Anonymous
Verified Buyer
“Etching too small”
Helpful Report
Posted 9 years ago
Anonymous
Verified Buyer
“Delivered within timescale predicted”
Helpful Report
Posted 9 years ago
Stuart Mahood
Verified Buyer
“Great item fast delivery will use again”
Helpful Report
Posted 9 years ago
Michael Henderson
Verified Buyer
“Parcel arrived on time”
Helpful Report
Posted 9 years ago
Anonymous
Verified Buyer
“Service was good (not amazing) but product was rubbish :( !”
Helpful Report
Posted 9 years ago
Fiona Torrance
Verified Buyer
“The items were of good quality. However, I did not receive any conformation that my items from an extenal sellar had been accepted or dispatched. I messaged Prezzybox to ask whether the seller had accepted the items but I never received a reply.”
Helpful Report
Posted 9 years ago
Aleana Calvert
Verified Buyer
“Great products but I've sent 3 emails for a return authorisation code and still no reply !! I need to return a product and no reply!”
Helpful Report
Posted 9 years ago
Christine Kane
Verified Buyer
“Lovely gift but paid to have delivered on the 2nd August was not delivered till the 4th really dappointed and feel postage should be refunded . Regards Christine”
Helpful Report
Posted 9 years ago
Anonymous
Verified Buyer
“Good ideas not service”
Helpful Report
Posted 9 years ago
Marie Jaggers
Verified Buyer
“GOODS WERE EXCELLENT.”
Helpful Report
Posted 9 years ago
Prezzybox is rated 4.5 based on 58,290 reviews
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