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Prezzybox Reviews

4.5 Rating 58,290 Reviews
88 %
of reviewers recommend Prezzybox
Company Reviews Product Reviews
41,414
 Questions Metrics
4.5
Based on 58,290 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Prezzybox Reviews
Visit Website

Phone:

01827 839041

Email:

james.kraftman@giftuniverse.com

Location:

The Atrium,
Curtis Road Business Park,
Dorking
Surrey
RH4 1XA

Write Your review

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Anonymous
Verified Buyer
“Lovely bauble, but took 8 days to deliver & writing on bauble wasn't straight. Satisfied to a point with the bauble.”
Helpful Report
Posted 8 years ago
Anonymous
Verified Buyer
“The quality of product was good enough (although it was smaller than expected for this price), but delivery and communication wasn't very good.”
Helpful Report
Posted 8 years ago
Ellie Proud
Verified Buyer
“Pretty box was a good website to order from however I think glass items should be took more care of and at least be in a gift box or something more presentable instead of bubble wrap. I will be sticking to www.gettingpersonal.com gifts from now on. All items are gift boxed nicely.”
Helpful Report
Posted 8 years ago
Anonymous
Verified Buyer
“Delivery later than stated.”
Helpful Report
Posted 8 years ago
Anonymous
Verified Buyer
“The one present received was in perfect condition. Arrived in good time”
Helpful Report
Posted 8 years ago
Anonymous
Verified Buyer
“Easy to use website and delivered quickly item bought smells fantastic however actual product a lot smaller than I had expected so a bit disappointed .”
Helpful Report
Posted 8 years ago
Anonymous
Verified Buyer
“Fast delivery but the package is not looking great”
Helpful Report
Posted 8 years ago
Anonymous
Verified Buyer
“My order arrived in good condition promptly.”
Helpful Report
Posted 8 years ago
Anonymous
Verified Buyer
“Good fun variety of products”
Helpful Report
Posted 8 years ago
Anonymous
Verified Buyer
“Received box, was engraved really nicely, however lid did not fit, was too big for the box, dissappointed with this considering it took so long to arrive.”
Helpful Report
Posted 8 years ago
Charlotte Parker
Verified Buyer
“Quick delivery made me happy. I like how you don't have a section for where you can improve so will just add it here! My products were delivered in a large box and with a couple of the items in there being delicate, they were either squashed or broken by the large item I had ordered. One of the broken items were chocolates, which were replaced but still arrived broken! I am waiting to hear what resolution will now be applied.”
Helpful Report
Posted 8 years ago
Anonymous
Verified Buyer
“Item was delivered on time for express delivery but the item inside which was slightly crushed on one side of the box. And I had to present this as my secret Santa gift. But my recipient did enjoy the gift which was all smiles.”
Helpful Report
Posted 8 years ago
Gina Vidgen
Verified Buyer
“The book ordered looks cheap and not worth the money paid.”
Helpful Report
Posted 8 years ago
Lesley Przysocki
Verified Buyer
“Still waiting for most of my order!”
Helpful Report
Posted 8 years ago
Anonymous
Verified Buyer
“Products were VERY much smaller than the impression in the photographs. The photographer/editor should get a marketing award. Get what you pay for.”
Helpful Report
Posted 8 years ago
Jasmine Cox
Verified Buyer
“Lovely customer service but I think you have to rethink what delivery couriers you use. Still awaiting my parcels after waiting in and being told different arrival days. All I can do is situated and hope they actually arrive.”
Helpful Report
Posted 8 years ago
Anonymous
Verified Buyer
“Fast delivery and good packaging”
Helpful Report
Posted 8 years ago
Chris Richardson
Verified Buyer
“I love the products ans service but got the wrong item and was promised acknowledgment of my photo by email and that correct item was being made. I have heard nothing”
Helpful Report
Posted 8 years ago
Nikita Pellow
Verified Buyer
“I expected the items to be a little better quality for the price I paid but they've done the job.”
Helpful Report
Posted 8 years ago
Anonymous
Verified Buyer
“They made me happy at first but one of my products didn't arrive when it said it was in the parcel along with the others. I had to email your team and let them know but I got it the next day which was really good I thought!”
Helpful Report
Posted 8 years ago
Prezzybox is rated 4.5 based on 58,290 reviews
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