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Prezzybox Reviews

4.5 Rating 58,290 Reviews
88 %
of reviewers recommend Prezzybox
Company Reviews Product Reviews
41,414
 Questions Metrics
4.5
Based on 58,290 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Prezzybox Reviews
Visit Website

Phone:

01827 839041

Email:

james.kraftman@giftuniverse.com

Location:

The Atrium,
Curtis Road Business Park,
Dorking
Surrey
RH4 1XA

Write Your review

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Lesley Alexander
Verified Buyer
“The Mini Chocolate Pizza Gift Pack was a good buy and looks nice, bought as a small gift for a 10 year old which I am sure will go down well, as will the Instant Air Hockey even if its only for a short time. The Haynes Explains Teenagers - Owners Workshop Manual, is novel and has been put away for a stocking filler, good price. What was really disappointing was the Chocolate Bunny and Carrots, minuscule and really not value for money.”
Helpful Report
Posted 7 years ago
Alison Peck
Verified Buyer
“Book funny..perfect for the old man for valentines day specially as we are on a diet before going on our once in a lifetime holiday this year..tho expensive for the size with added p&p”
Helpful Report
Posted 7 years ago
Lisa Janson
Verified Buyer
“was disappointed that there was no message in our gift to our niece”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“Parcel had not arrived 6 days after it had been despatched, Rang them and it arrived 2 days later. Overall satisfied”
Helpful Report
Posted 7 years ago
Colin Fitzsimmons
Verified Buyer
“I was happy with the product, I ordered a night light for my daughter and it it lights the room perfectly. My only complaint is I was told I would receive it between 4th-6th of January and didn't receive it till the 9th”
Helpful Report
Posted 7 years ago
Chloe Greenhough
Verified Buyer
“Delivery came quickly but item is not how it was personalised which is disappointing”
Helpful Report
Posted 7 years ago
Thank you for your feedback. Looking at the images you have posted we feel that a mistake has been made with your personlisation by our supplier. Would you be able to send them to myself sharon.hall@prezzybox.com and I will then be able to speak to our supplier and arrange for the item to be sent to you again.
Posted 7 years ago
Anonymous
Verified Buyer
“I found some presents that I thought people would like. However I did choose to have my items delivered on a next day delivery/named day service. This did not happen despite me paying for such a service. If there was no way this could be met, I should not have been misled by your site. Other than that, the items were well packed. The Yodel driver left the items outside our back door but left a note and even wrote 'happy christmas'.”
Helpful Report
Posted 7 years ago
Kirsty Horne
Verified Buyer
“Decent quality product for a good price.”
Helpful Report
Posted 7 years ago
Simon Hulstone
Verified Buyer
“Paid for next day delivery arrived after 4 days !!!”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“I like the delivery box. I didnt need to wrap the pressie! Arrived after christmas though despite the date being stated as beofre disapppintingly.”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“Item was as described but I chose this website over others and paid extra for next day delivery because the website indicated that this was still available despite the proximity to Christmas. It took a WEEK for my order to be delivered. I will expect a refund for the "next day" delivery charge seeing as this part of the order was clearly not fulfilled. If it had been clear on the website that next day delivery was not available after all because I made my order so close to Christmas then I would have chosen another (cheaper) retailer and not paid extra for a service which should not have been listed given that it was evidently not really available. Deeply unimpressed and therefore do not intend to use this site again.”
Helpful Report
Posted 7 years ago
Alan Pryde
Verified Buyer
“TtfttgTtfttgfģg”
Helpful Report
Posted 7 years ago
Stephanie-Jayne Pedwell
Verified Buyer
“All was ok, I ordered a few bits for Christmas, cake next day delivery but I do think a couple of them where over priced as when I opened my already small box of 5 different items I was disappointed, the clock was very small, a tiny book which didn’t state to be pocket size. I doubt I’ll be ordering from here again sorry”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“A lot of great gift ideas at good prices. Really helpful for stocking fillers. The quality in items is not consistent, however, the customer service team are quick to reply and helpful.”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“Wrong package sent. Lady on the phone more confused than I was but helpful in the end. When both items finally arrived they were beyond battered. Doubt it was prezzybox's fault but still disappointing as one was fragile & the other was food that spilled everywhere.”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“Very pleased with the 'Design your own Fragrance Kit' I bought for my daughter, nice packaging and contents.”
Helpful Report
Posted 7 years ago
Eve Romeril
Verified Buyer
“Order said my expected delivery date would be before Christmas so I went with the last minute order.... but it came too late, the day after boxing day. Not happy, why say it will if it won't.”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“Great prices in products, but terrible delivery time to receive products”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“Great Product, but paid for next day delivery and did not turn up until a week later.”
Helpful Report
Posted 7 years ago
Asim Riaz
Verified Buyer
“Reduce the shipping cost”
Helpful Report
Posted 7 years ago
Prezzybox is rated 4.5 based on 58,290 reviews
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