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Prezzybox Reviews

4.5 Rating 58,290 Reviews
88 %
of reviewers recommend Prezzybox
Company Reviews Product Reviews
41,414
 Questions Metrics
4.5
Based on 58,290 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Prezzybox Reviews
Visit Website

Phone:

01827 839041

Email:

james.kraftman@giftuniverse.com

Location:

The Atrium,
Curtis Road Business Park,
Dorking
Surrey
RH4 1XA

Write Your review

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Susan Smith
Verified Buyer
“OK but non delivery by Yodel unacceptable. I had to go to the depot eventually. I will not buy from you again unless I am reassured that Yodel is not used.”
Helpful Report
Posted 7 years ago
Hi Susan, We are very sorry that you had such troubles receiving your order. We can assure you that this isn't how we would like our deliveries to be made and will investigate further into this issue with our warehouse team. We hope you have a very Merry Christmas, Prezzybox
Posted 7 years ago
Anonymous
Verified Buyer
“I liked the gift i chose. However, it did not arrive in the delivery date stated, therefore it was not in time for what i needed it. Also, i was not able to track where my parcel was”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“Ive been waiting over a week for my order not to happy”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“The site is very easy to use and my items were shipped pretty fast. However, due to poor weather I am yet to receive my order. :(”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“Very late to receive item. Packaged well.”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“The packaging was fab I wish it was like it all year round though. The gifts I bought were packed well I just think the box was a bit of an execive size for the gifts. The website said the shipping would take 3-5 days to be delivered and I was quite saddened to find it came in 5 I would of thought the postage would be a bit faster but I can’t complain because it said on the website 3-5. On another note I thought the website was good but it was quite confusing. Other than that it was a general great experiance”
Helpful Report
Posted 7 years ago
J Jacombs
Verified Buyer
“great gifts”
Helpful Report
Posted 7 years ago
Robert Ballard
Verified Buyer
“Products arrived quickly however I did find the the postage costs were 50% higher than the equivalent service”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“Item was well packaged and as expected. However, arrived 2 days after the final date expected.”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“Email reply received quickly”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“Still waiting for presents to come!!”
Helpful Report
Posted 7 years ago
Chris Wood
Verified Buyer
“I ordered three items and was happy with two of them. I was most disappointed with the multi function BBQ tool. It is so small it looks like a kids toy. I am embarrassed to pass it on as a Christmas gift as intended.”
Helpful Report
Posted 7 years ago
Justin Bowman
Verified Buyer
“Quick delivery, only bad thing is everything was in one big box, and a couple of items had come open and were scattered everywhere.”
Helpful Report
Posted 7 years ago
BRIAN MOSS
Verified Buyer
“Hi I cannot comment at moment in time the purchasers a Christmas present the only comment is item was very Slow on delivery I await when my grandson after Christmas o see if the purchase was any good”
Helpful Report
Posted 7 years ago
Rob Cully
Verified Buyer
“Bit pissed off as I bought what I thought was a cushion and when it turned up it was just the cover”
Helpful Report
Posted 7 years ago
Mary Moyes
Verified Buyer
“The gift box looks lovely, but I did feel it was lot smaller than I thought it was. Not sure it was worth the cost of it. Will make it a "little extra" rather than a main present as I first thought.”
Helpful Report
Posted 7 years ago
Karen Stacey
Verified Buyer
“Prezzybox gifts are a little unusual, however they are overpriced especially shipping costs”
Helpful Report
Posted 7 years ago
Rebecca Dale
Unverified Reviewer
“nice tankard good delivery. Inscription a little small.”
Helpful Report
Posted 7 years ago
Philip Alexander
Verified Buyer
“They havnt, its madness having multiple deliverys!!!!....how can you be in for all of them?.....Plus I am still waiting for items to arrive”
Helpful Report
Posted 7 years ago
David Bullock
Verified Buyer
“Its hasn't yet! my purchase hasn't arrived.”
Helpful Report
Posted 7 years ago
Prezzybox is rated 4.5 based on 58,290 reviews
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