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Prezzybox Reviews

4.5 Rating 58,290 Reviews
88 %
of reviewers recommend Prezzybox
Company Reviews Product Reviews
41,414
 Questions Metrics
4.5
Based on 58,290 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Prezzybox Reviews
Visit Website

Phone:

01827 839041

Email:

james.kraftman@giftuniverse.com

Location:

The Atrium,
Curtis Road Business Park,
Dorking
Surrey
RH4 1XA

Write Your review

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Terry Evison
Verified Buyer
“The website and delivery time were good. One small negative: The box that the goods were packed in was too small, a paperback book I ordered arrived with all the pages curled up.”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“It has some very good things to buy, but it takes ages to deliver.”
Helpful Report
Posted 7 years ago
Rachel Saunders
Verified Buyer
“Quick and easy to order and delivery time very good just a bit disappointed with the packaging side thought it would have been wrapped in more than a small bit of tissue paper seeing I paid to have it delivered”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“My order is two days late now, but good products and prices.”
Helpful Report
Posted 7 years ago
Racheal Owen
Verified Buyer
“The personalised product was nice, it made me u happy as the product felt quite cheap for the amount paid. I've gotten better bracelets from China for 40p”
Helpful Report
Posted 7 years ago
T Blofeld
Verified Buyer
“My parcel was delivered quickly but there were two lots broken ad I have emailed twice but had no answer”
Helpful Report
Posted 7 years ago
ROGER BROOM
Verified Buyer
“The glass & rolling pin were great,but pen/pencil set not so good.it had a dint on tin & the pencil doesn't work very well.”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“Still waiting for one item ordered over a week ago no happy”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“Delivery is 4 days late and still hasn’t arrived, I have no idea where it is nor when it will get to me”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“Easy to order and happy with the quality of what I ordered.”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“Still awaiting for my order from 28/11/27”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“Good quality product.”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“Disappointed”
Helpful Report
Posted 7 years ago
Samantha Morris
Verified Buyer
“The gifts were acceptable but the delivered 5 days after expected delivery date which meant I didn't have a secret santa in gift in time :(”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“Not entirely delighted with the overall condition of 2 of the items ordered, as they looked a bit shabby as if they had been used, definitely opened for sure. They also had sticky residue over them where labels had been peeled off, so if I had bought them as gifts, I would have sent them back. However, the products inside were acceptable, and delivery pretty quick, hence the rating”
Helpful Report
Posted 7 years ago
Ravin Kasaven
Verified Buyer
“Products were good..... delivery was 3 days later than quoted.”
Helpful Report
Posted 7 years ago
Janice Williams
Verified Buyer
“The items ordered were good as described on website however misleading if you make a mistake with wording or print once the order has gone a message comes up if you’ve made a mistake with the item ordered whether it being in the printing click here,,and if you don’t hear from us within so many hrs it will have been actioned not in my mistake so was disappointed I’m pleased with the stock you have but personalisation is a bit misleading in what you can & cant do and reading other customers comments it seems to be a big bug bear”
Helpful Report
Posted 7 years ago
Liam Tindale
Verified Buyer
“I am happy with my purchase and this was for Christmas gifts. as soon as they get opened on Christmas day i will know if my purchase was good or not. :)”
Helpful Report
Posted 7 years ago
Peter Holmes
Verified Buyer
“Still haven't received my teddybear. Just the jumper and book .”
Helpful Report
Posted 7 years ago
Sally Gould
Verified Buyer
“The only criticism was the gift was late”
Helpful Report
Posted 7 years ago
Prezzybox is rated 4.5 based on 58,290 reviews
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