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printerinkdirect.com Reviews

4.1 Rating 5,348 Reviews
78 %
of reviewers recommend printerinkdirect.com
Company Reviews Product Reviews
6,185
 Questions Metrics
4.1
Based on 5,348 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 83%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email
Queries Resolved In
Under An Hour
Customer Service
3.9 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read printerinkdirect.com Reviews
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Location:

126 West Regent Street
Glasgow
G2 2RQ

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Anonymous
Verified Buyer
“A1 service ....received within 48 hrs of order”
Helpful Report
Posted 2 years ago
Peter Moorcroft
Verified Buyer
“Prompt delivery and well packaged”
Helpful Report
Posted 2 years ago
Mohammed Abdul ULLAH
Verified Buyer
“Still not received my item”
Helpful Report
Posted 2 years ago
Alan McCready
Verified Buyer
“Great service. Delivered quickly and ink was cheaper than original.”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Really happy woth the service. I uave never used the company before but will do so in the future. Really quick delivery”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“A perfect transaction - excellent product, speedy delivery, trouble free. Will order again.”
Helpful Report
Posted 2 years ago
Jacqui Pendleton
Verified Buyer
“Very good quality and prompt delivery. I have used this company a number of times and recommended to my friends”
Helpful Report
Posted 2 years ago
Gill Wyatt
Verified Buyer
“Excellent service, and the ink cartridges worked a treat in my Epsom printer”
Helpful Report
Posted 2 years ago
Caroline Lennon
Verified Buyer
“Very pleased with quality of ink”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“As my order was placed on 3rd Feb and not recived nearly 3 weeks later, I put a review of Trust Pilot and I have emailed and chat lined at least 3 to 4 times to Printer Ink Direct with no response. They do not supply a telephone number. Eventually I contacted my credit card company who agreed that under the circumstances they would run a check to reclaim my payment which had been taken immediately after I ordered. I added this information to my Trust Pilot review. I should have checked for scams at the start but when I did, I could see from the amount of very poor reviews that you should not use this company. Strangely, a few days after my credit company started to check them out, my ink cartridge arrived. Obviously, as it was urgent when I first ordered it on 3rd Feb, I had by this time ordered from a different company and had received the cartridge within 2 days. If I could be bothered, I would ask for a refund and send the item back at their expense but it has been such a lot a trouble already I can't be bothered. It proves they do not look at any emails or chat line messages from customers as I specifically emailed them not to send this item as I had, had to buy another but it was still sent. DON'T USE THEM THEY ALMOST APPEAR NOT TO EXIST.”
Helpful Report
Posted 2 years ago
Paul Wells
Verified Buyer
“Ordered ink, delivery says 1 -3 days (not guaranteed) took 9 days, enquired about delays via email no reply. Had to buy local at cannon prices. The "not guaranteed " should have rung alarm bells, never mind you live and learn.”
Helpful Report
Posted 2 years ago
Robert Pickthall
Verified Buyer
“My Canon MG 5751 does not accept the ink cartridges you provided despite consulting the internet and trying several different methods. I emailed you several days ago about the problem but I got no reply whatsoever.”
Helpful Report
Posted 2 years ago
Robert Anscombe
Verified Buyer
“Very pleased with the service fitted perfectly will pass on your details to friends and colleagues”
Helpful Report
Posted 2 years ago
Emily Gilbert
Verified Buyer
“I emailed after realising I'd made a mistake and ordered the wrong ink, they ignored my email and then sent it anyway- no information about how to return- so very poor service”
Helpful Report
Posted 2 years ago
Rizwan Mirza
Verified Buyer
“We ordered a drum kit and the ink cartridge for Brother MFC-7440N but the cartridge does not work and requested a refund and have not heard anything since.”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“I cannot comment on the product as yet because I have not used the inks.. But..the service was excellent and I will use the company next time.. I am only a casual user and not needing very much..”
Helpful Report
Posted 2 years ago
Martin Ridge
Verified Buyer
“Excellent service, and good price”
Helpful Report
Posted 2 years ago
Diana Plumb
Verified Buyer
“Great thank you 😊”
Helpful Report
Posted 2 years ago
Anthony Watkins
Verified Buyer
“Not answering email”
Helpful Report
Posted 2 years ago
Gerard Law
Verified Buyer
“No problems.”
Helpful Report
Posted 2 years ago
printerinkdirect.com is rated 4.1 based on 5,348 reviews
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