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printerinkdirect.com Reviews

4.1 Rating 5,349 Reviews
78 %
of reviewers recommend printerinkdirect.com
Company Reviews Product Reviews
6,185
 Questions Metrics
4.1
Based on 5,349 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 83%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email
Queries Resolved In
Under An Hour
Customer Service
3.9 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read printerinkdirect.com Reviews
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Location:

126 West Regent Street
Glasgow
G2 2RQ

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Billy Davidson
Verified Buyer
“no response whatever to emails,terrible”
Helpful Report
Posted 3 years ago
Catherine Caldwell
Verified Buyer
“Very disappointed. Paid £4.99 for next day delivery. It took almost 2 weeks to be delivered. I emailed twice to find out about my delivery but got no response.”
Helpful Report
Posted 3 years ago
Mr James Asbery
Verified Buyer
“Easy to order online and very fast service. Thumbs up from me.”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Dreadful service, waited nearly 2 months for my delivery, then at the last minute 2 items were cancelled and my refund returned. I sent numerous emails requesting a update and never received a reply. Would never recommend or use again.”
Helpful Report
Posted 3 years ago
Sam Connolly
Verified Buyer
“My order took nearly a month to arrive (if not longer). I tried contacting them via email and web chat with no response at all. I had to go and purchase the same ink elsewhere and that arrived next day. I won't recommend this company to anyone and will not be using them again, myself. I will also be returning this order for a refun”
Helpful Report
Posted 3 years ago
Sam Opie
Verified Buyer
“Paid for this item, was told delivery in 5 working days, and 3 weeks later we'd received nothing. After numerous emails to the company we had no reply either. Fortunately after 7 weeks from the order date it finally arrived. Won't be ordering from here again”
Helpful Report
Posted 3 years ago
Tom Wilson
Verified Buyer
“Very poor customer service. Cartridges never turned up for 3 weeks with zero communication. Emailed 3 times and still had no reply.”
Helpful Report
Posted 3 years ago
Alan Jones
Verified Buyer
“Good company to buy from quick delivery .and simple to order I’ll be using this site again,thanks”
Helpful Report
Posted 3 years ago
Claire Bird
Verified Buyer
“good prices and very quick delivery. always my first choice for ordering printer ink”
Helpful Report
Posted 3 years ago
Jane Kaye-Bailey
Verified Buyer
“I ordered some ink cartridges on the 21st June, from Printer Ink Direct for my Epson printer that were supposed to be compatible. However, I have not been successful with the installation. I have twice sent messages on their 'Contact Us' link and also an email asking for advice. I have not received any responses, therefore unless they respond I will be returning the two sets of cartridges to the company and expect a full refund.”
Helpful Report
Posted 3 years ago
KARINA HARAKE
Verified Buyer
“There is no option to exchange or refund. I have the wrong product”
Helpful Report
Posted 3 years ago
Sarah Colwill
Verified Buyer
“Quality compatible inks and speedy delivery”
Helpful Report
Posted 3 years ago
Sarah Hodgkinson
Verified Buyer
“I am never using this company to buy ink again. I paid extra for next day delivery and they still have not been received more than a week later. How can I review the item below if the cartridges have not received. Answered just to submit the review!”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“No problems works well.”
Helpful Report
Posted 3 years ago
Gloria Ellis
Verified Buyer
“Very quick dispatch, recieved within a week”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Great value for money, very quick delivery and cost effective for those of us who are watching each penny.”
Helpful Report
Posted 3 years ago
William Pusey
Verified Buyer
“i could NOT PRINT OFF A INVOICE”
Helpful Report
Posted 3 years ago
Dean Stuart
Verified Buyer
“Very good, I’ve tried refilled cartridges before and not very good but these work perfectly”
Helpful Report
Posted 3 years ago
Clive Booth
Verified Buyer
“3 day delivery turned into 2 weeks with no explanation. Never replied to email asking for details.”
Helpful Report
Posted 3 years ago
Jane Hickman
Verified Buyer
“Prompt delivery, absolutely as described”
Helpful Report
Posted 3 years ago
printerinkdirect.com is rated 4.1 based on 5,349 reviews
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