“I always order my photoalbums at Printerpix, but the last ones were off colour-wise. I sent pictures of the problem and talked to Natasha from customer service about it. She aranged for a reprint. Good service (and normally good albums!)”
“I contacted the chat line and Mathew answered within a few seconds and helped me to place my order. When you've spent a lot of time creating one of these lovely books it's a bit scary when you can't checkout. Mathew sorted everything out for me and placed my order. We even got disconnected but when I asked for him I was put through instantly. I can't wait to receive my lovely books. well done Mathew and well done Printerpix - GREAT SERVICE 5 STARS”
“Angelina from customer care was extremely helpful with my problem. She was quick to start the chat and solved the issue without delay. Angelina was polite and stayed online while I processed the order just to make sure it all went well. Great service! Well done Angelina!”
“après plusieurs appels infructueux au service client, Kayla sur le chat m'a été d'un très grande aide en quelques minutes, merci beaucoup Kayla !!!
service client par chat au top, par téléphone catastrophique.”
“I was having trouble using a prepaid voucher code for my photobook, but Kayla on the Printerpix Live Chat was extremely helpful in helping resolve problem - thank you Kayla!”
“Assistenza ottima! Vincenzo ha capito il mio problema e lo ha risolto con professionalità ed estrema cortesia, facendomi restare una vostra fedele cliente. È una persona davvero speciale, che capisce l'esigenza del cliente e risponde facendo mantenere un'ottima immagine alla vostra Azienda!”
“Mathew est très patient et à l'écoute. Il a réglé mon problème. Par contre il est très dommage que le site ne permette pas de déplacer une seule page ...”
“I was not satisfied with the result of my album. In my opinion it was too dark. After a chat with Matthew it was sorted out in a short time. The way he understood my problem and the action that was taken, was for me a sign that I as a customer, was taken seriously. No waiting to see if his action, leads to a better album. Thanks, Matthew”
“I had a problem with my order and went onto the live chat where I spoke with Kayla who was very helpful and I believe did everything they could to help me. Hopefully my problem will be solved soon”
